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The UK's Largest Customer Review Website for the Property Industry

2.2/5, 9 Reviews
33% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
By : 'Anglo'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : M16
I concur with other reviews of this letting agency. I have been a tenant in a large property they manage in the Whalley Range area of Manchester for just over 3 years and I have had continuous problems with them since day 1. I have found communication with the staff in their office nothing short of rude, arrogant and terrible. This letting agency is under the belief that once they have you sign a contract and handover your deposit then you can be treated dismally by them. Numerous times I have contacted them in regards to maintenance of the my apartment and the property as a whole and not once did they ever call or write back to me even though after every conversation with them they promised they would. The apartment I tenanted was a basement property and therefore can have problems with condensation and therefore mould. I asked many many times to repaint the apartment with mould proof paint and the only reply I received was a recommendation to keep the windows open. Great advice when I am at work or when its below freezing!! The property maintenance is a joke and for the past few months I have had to be climbing over bricks, bags of dirt, scaffolding, and used toilets and baths to access the property as they have started to renovate the property but without any consideration to sitting tenants. In all seriousness I could go on and on about how shoddy and shameless this agency is. The only advice is to stay well clear of any properties they manage. They are the definition of cowboy letting agents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
Anglo Homes
261 Barlow Moor Road, Chorlton, Manchester, Greater Manchester
M21 7GJ
0161 861 0060
By : 'MOL'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M16
Anglo Homes seem to have a bizarre approach to customer service, based on doing as little as possible. It's often difficult to reach them over the phone, and promises to call back mean little. The email on their "contact us" page of their website is defunct, and on asking a member ... Read Full Review
By : 'Ben'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M20
Great service, everything was handled very promptly and staff was very friendly and communicated regularly. Move in process was very ... Read Full Review
By : 'lionking'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M/CR
Cowboys through and through, don't wanna know abut repairs, but by god once they get you out of a property..the workmen are in there the day after..doin all the jobs you requested time ago..jst so they can make a quick buck..surprised they haven't had their licence took off them before now ... Read Full Review
By : 'Neilioz'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : M16
I moved in to one of their properties last July after a marital break up and was very wary of moving back to the world of letting. I find the staff to be pretty helpful so far. I have had to ring a couple of times about 1 or 2 things but I presume that's because it was in a transition period ... Read Full Review

By : 'wall203'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : M21
I first came into contact with Anglo Homes as a tenant, at a flat in Fallowfield. I lived in this flat for a couple of years and had a selection of regular issues that needed resolving. The team at Anglo were always highly professional and courteous, dealing with each issue quickly and effectively. ... Read Full Review
By : 'razendox'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M16
The staff member doing the viewing was delightful, but more than offset by the rudeness of other staff once you actually try to do the paperwork and dare to ask them any questions about the flat and lease agreement. Prepare to be met with and aggressive behavior and little interest. Trying to ... Read Full Review
-- Some staff could adjust their attitude to be less patronising and rude -- They could acknowledge it when you tell them about problems -- They could fix the said problems rather than ignore them
By : 'Anglo'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M16
I concur with other reviews of this letting agency. I have been a tenant in a large property they manage in the Whalley Range area of Manchester for just over 3 years and I have had continuous problems with them since day 1. I have found communication with the staff in their office nothing short ... Read Full Review
By : 'Angry'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M21
This agency appears to have zero knowledge of good customer service. They accuse you of lying, claim workmen have been round to 'fix' things when they haven't, frequently lose your contact details, claim they have called you back about something when they havent and seem to think it is ... Read Full Review
By : 'S_Gray'
Branch : Manchester, 261 Barlow Moor Road, Chorlton
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : M21
Anglo seemed to function as a shield to prevent us directly contacting our landlord. Every request we made had to be passed through them, and they were not quick about doing it. The incident that finally made us move was when our toilet began to leak through the ceiling. This happened at the ... Read Full Review
The agent should have had our interests in mind as well as those of the landlord. They should also have made sure we had an emergency contact number, and under no circumstances should have refused to give it to us when asked. There should also be a minimum standard to which the house was furnished and maintained.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.