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Aldershot, GU11

4.8/5, 126 Reviews
96% Recommended

100% sales valuation accuracy

93% letting valuation accuracy

97% sales fee satisfaction

97% letting fee satisfaction

Contact Us
Martin & Co Estate and Letting Agents Aldershot was launched in March 2009 by business partners James Wiggins and Richard Oldaker. They have a combined estate agency experience of over thirty years and pride themselves on delivering a superb level of service, communication and professionalism. Whether you are a s
eller, buyer, landlord or tenant we want to hear from you! We manage over 250 properties for landlord clients, and are currently selling properties in record time as our sales service goes from strength to strength. We recommend that any potential customers look at our testimonials on this site or simply Google Martin & Co Aldershot Reviews to find out what our customers say about us. Saying you are going to deliver a good service and actually doing it are two different things - Martin & Co Aldershot deliver. We are members of The Property Ombudsman, we are Safeagent accredited and members of UKALA with full client money protection in place. The advantages of using our services for Letting, Sales or Investment are numerous so we strongly advise you contact our office on 01252 311974.
"Shocking experience..."

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1 Star Review
UserName

Shannon

UserName

James

By : 'David V.'
Services : Sales(As a Buyer)
Would you recommend ? : No
Postcode : GU14

18 Sept 2025
People found this helpful0

I purchased a property through Martin & Co last Monday. On the morning of completion, I was informed by the agent that there had been a leak. We were supposed to move into our first home that day, but instead we found ourselves with nowhere to go. The condition of the property was shocking — it looked abandoned, with green moss on the carpets and clear signs of longterm water damage. This was not disclosed to us in advance. When I tried to raise my concerns, the lettings representative was extremely rude, saying she had “already wasted 20 minutes” on me and that the conversation was over. Considering that we have spent several hundred thousand pounds on this property, this dismissive attitude was completely unacceptable. To make matters worse, on several occasions we were told by Martin & Co that we were “ready to exchange” when we were not — creating unnecessary stress and confusion. I cannot recommend Martin & Co based on my experience. They were unprofessional, misleading, and unwilling to provide basic customer service at a critical time.


Attached Files

    Comments on Agent Fees

    I purchased a property through Martin & Co last Monday. On the morning of completion, I was informed by the agent that there had been a leak. We were supposed to move into our first home that day, but instead we found ourselves with nowhere to go. The condition of the property was shocking — it looked abandoned, with green moss on the carpets and clear signs of long-term water damage. This was not disclosed to us in advance. When I tried to raise my concerns, the lettings representative was extremely rude, saying she had “already wasted 20 minutes” on me and that the conversation was over. Considering that we have spent several hundred thousand pounds on this property, this dismissive attitude was completely unacceptable. To make matters worse, on several occasions we were told by Martin & Co that we were “ready to exchange” when we were not — creating unnecessary stress and confusion. I cannot recommend Martin & Co based on my experience. They were unprofessional, misleading, and unwilling to provide basic customer service at a critical time.

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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100.00%97%£139,950£500,000
    Lettings93%97%£675£1,500
    Areas covered
    • GU10
    • GU11
    • GU12
    • GU14
    • GU51
    • GU52
    • GU9
    Address

    Martin & Co
    173 Victoria RoadAldershot, Hampshire
    GU11 1JU
    01252 311 974

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Martin & Co Branches (View All 220)
    Shocking experience ...

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    1 Star Review

    By : 'David'
    Services : 4
    Would you recommend ? : No
    Postcode : GU14

    18 Sept 2025
    People found this helpful

    I purchased a property through Martin & Co last Monday. On the morning of completion, I was informed by the agent that there had been a leak. We were supposed to move into our first home that day, but instead we found ourselves with nowhere to go. The condition of the property was shocking — it... Read Full Review


    Comments on Agent Fees

    I purchased a property through Martin & Co last Monday. On the morning of completion, I was informed by the agent that there had been a leak. We were supposed to move into our first home that day, but instead we found ourselves with nowhere to go. The condition of the property was shocking — it looked abandoned, with green moss on the carpets and clear signs of long-term water damage. This was not disclosed to us in advance. When I tried to raise my concerns, the lettings representative was extremely rude, saying she had “already wasted 20 minutes” on me and that the conversation was over. Considering that we have spent several hundred thousand pounds on this property, this dismissive attitude was completely unacceptable. To make matters worse, on several occasions we were told by Martin & Co that we were “ready to exchange” when we were not — creating unnecessary stress and confusion. I cannot recommend Martin & Co based on my experience. They were unprofessional, misleading, and unwilling to provide basic customer service at a critical time.

    Comments (0)Was this helpful?:
    Couldn't have asked ...

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    5 Star Review
    UserName

    UserName

    By : 'Vicky'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : GU7

    18 Feb 2019
    People found this helpful0

    Martin and Co. provided the best service we could've expected from our initial enquiry through to our completed sale. The team are professional, friendly and extremely knowledgeable. Our sale and purchase were in a chain and came with some additional complications as a result of this.... Read Full Review


    Comments on Agent Fees

    Highly competitive.

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    UserName

    By : 'MChampion'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : GU12

    1 Feb 2019
    People found this helpful0

    Recently Martin and Co Aldershot helped sell my mother's house (Lower Farnham Road, Aldershot) after she passed away. We were originally concerned that the house wouldn't sell as it was in somewhat of a state and it was located on a main road opposite car dealerships. We had some... Read Full Review


    Comments on Agent Fees

    Very reasonable fees for the services provided.

    Comments (0)Was this helpful?:
    I would like to thank Toby ...

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    5 Star Review
    UserName

    UserName

    By : 'Gwen'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : GU14

    11 Oct 2018
    People found this helpful0

    I would like to thank Toby and Shannon who have both been dealing with the sale of my in-laws' property and helping them to find a home for them to settle down and retire. My father-in-law works long days 6 days a week and my mother-in-law is a vulnerable adult who is very nervous about the... Read Full Review


    Comments on Agent Fees

    Martin & Co were very flexible and reasonable in their pricing. Their service is worth every penny.

    Comments (0)Was this helpful?:
    Excellent all round ...

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    5 Star Review
    UserName

    UserName

    By : 'Jenny'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : GU4

    29 Jul 2018
    People found this helpful0

    It has taken us a while from selling our property to completing for various reasons but Toby has been extremely helpful, informative and knowledgeable from the first time we met him on a viewing, through marketing our property and then through supporting our ongoing purchase. No question was ever... Read Full Review


    Comments on Agent Fees

    The fees are fair and well explained.

    Comments (0)Was this helpful?:
    We cant thank Toby and ...

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    5 Star Review
    UserName

    UserName

    By : 'Maxine'
    Services : Sales( As a Vendor )
    Sold price : £170000
    Would you recommend ? : Yes
    Postcode : GU12

    29 Mar 2018
    People found this helpful0

    We cant thank Toby and Shannon enough for all their hard work in both selling our property and finding a new home for us to purchase.Toby offered us the chance to view a property and got it spot on with what we were looking for.He has gone the extra mile ever since to help us with every little... Read Full Review


    Comments on Agent Fees

    Good.

    Comments (0)Was this helpful?:
    I have worked with Martin ...

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    5 Star Review
    UserName

    UserName

    By : 'Tina'
    Services : Sales( As a Vendor )
    Sold price : £173000
    Rent PCM : £825
    Would you recommend ? : Yes
    Postcode : GU11

    14 Mar 2018
    People found this helpful0

    I have worked with Martin & Co for a number of years as Managing Agents and also for the sale of my property. They always kept me updated on all items including feedback on any viewing for the property. I would highly recommend... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Very happy with the service ...

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    5 Star Review
    UserName

    By : 'AK'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : GU12

    7 Feb 2018
    People found this helpful1

    Very happy with the service received from Martin & Co when selling my home. Toby was very straightforward, knowledgeable and easy to deal with throughout the whole process. My home sold on the first weekend, couldn't have asked for... Read Full Review

    Comments (0)Was this helpful?:
    I initially contact the ...

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    5 Star Review
    UserName

    By : 'Dave'
    Services : Letting( As a Tenant )
    Rent PCM : £1100
    Would you recommend ? : Yes
    Postcode : GU14

    6 Feb 2018
    People found this helpful0

    I initially contact the agency to view a rental property that I had seen. Being new to both the area and the rental market I found this company the best that I dealt with in my search to find a unit. I would definitely use them again and have already recommended them to friends and colleagues. They ... Read Full Review


    Comments on Agent Fees

    Not applicable

    Comments (0)Was this helpful?:
    Shannon really listened to ...

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    5 Star Review
    UserName

    By : 'J_Park'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : GU12

    6 Feb 2018
    People found this helpful0

    Shannon really listened to what me & my husband had asked for. She showed us around properties that matched all of our criteria and really knew the details of each property. She was approachable, friendly and professional and always got back to our queries promptly. She has a great local... Read Full Review


    Comments on Agent Fees

    N/A

    Comments (0)Was this helpful?:
    Shannon was very informative ...

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    5 Star Review
    UserName

    By : 'B.L'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : GU12

    4 Feb 2018
    People found this helpful0

    Shannon was very informative and friendly when it came to viewing prospective properties. We were always kept updated and found the service very efficient. Would definitely... Read Full Review

    Comments (0)Was this helpful?:
    I could not have asked for a ...

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    5 Star Review
    UserName

    By : 'B.K'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : GU11

    19 Jan 2018
    People found this helpful0

    I could not have asked for a better estate agents - Toby and co were great. All my queries (and there were many) were dealt within a timely manner, at no point was I left thinking what's going on. Great communication through out the various stages. I didn't have to worry about anything -... Read Full Review

    Comments (0)Was this helpful?:
    I stepped back from getting ...

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    5 Star Review
    UserName

    By : 'Andy'
    Services : Sales( As a Vendor )
    Sold price : £362500
    Would you recommend ? : Yes
    Postcode : GU12

    21 Dec 2017
    People found this helpful0

    I stepped back from getting involved in my house sale. Everything was handled perfectly. Fantastic photos and an innovative means of selling the house meant I achieved a better price than I expected. After the price was agreed everything continued to be problem free and completion reached... Read Full Review


    Comments on Agent Fees

    Perfectly reasonable.

    Comments (0)Was this helpful?:
    I was extremely impressed ...

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    5 Star Review
    UserName

    By : 'SueR'
    Services : Sales( As a Vendor )
    Would you recommend ? : Yes
    Postcode : GU11

    17 Dec 2017
    People found this helpful0

    I was extremely impressed with the service we received from Martin & Co when selling our home. It was very straightforward and I felt the valuation given was fair and sensible, displaying excellent local knowledge. The team that carried out the EPC, floor plan and photographs were fantastic and ... Read Full Review

    Comments (0)Was this helpful?:
    We have been in dealing with ...

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    5 Star Review
    UserName

    UserName

    By : 'Donata'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : GU14

    13 Dec 2017
    People found this helpful0

    We have been in dealing with Martin and Co few times while searching for a property to buy. The staff had always been professional, helpful, willing and on the top with everything. No matter who I spoke to over the phone (mainly Toby and Shannon), they always knew what was happening and were on the ... Read Full Review


    Comments on Agent Fees

    Good

    Comments (0)Was this helpful?:
    Shannon was friendly and ...

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    5 Star Review
    UserName

    By : 'Holly'
    Services : Sales( As a Buyer )
    Sold price : £274000
    Would you recommend ? : Yes
    Postcode : GU12

    13 Dec 2017
    People found this helpful1

    Shannon was friendly and approachable. She provided us with a very professional viewing and knew the property details well. Thr levels of communication were great, always responding promptly to questions and... Read Full Review

    Comments (0)Was this helpful?:
    Fantastic estate agent, Toby ...

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    5 Star Review
    UserName

    By : 'S.Mullen'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : GU11

    12 Dec 2017
    People found this helpful0

    Fantastic estate agent, Toby was brilliant at every stage and helped us through the whole process of selling and buying. Everything was completed in a fast time and always professional and friendly. Thank you for all your... Read Full Review


    Comments on Agent Fees

    Reasonable and fair for the work put in and fast turn around.

    Comments (0)Was this helpful?:
    Was a pleasure dealing with ...

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    5 Star Review
    UserName

    By : 'Dan'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : GU11

    12 Dec 2017
    People found this helpful0

    Was a pleasure dealing with Toby from the second I viewed a first property with him to him then finding me my perfect property. Good honest guy who couldn't of done enough to... Read Full Review

    Comments (0)Was this helpful?:
    Shannon, has been very ...

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    5 Star Review
    UserName

    By : 'Ophelia'
    Services : Sales( As a Buyer )
    Would you recommend ? : Yes
    Postcode : GU12

    11 Dec 2017
    People found this helpful0

    Shannon, has been very helpful in arranging viewings. She knows the area and properties and able to offer good suggestions on what I can do with the properties. She's friendly and always calls prior to meetings to remind... Read Full Review


    Comments on Agent Fees

    N/A

    Comments (0)Was this helpful?:
    Currently going through a new ...

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    5 Star Review
    UserName

    UserName

    By : 'Matt'
    Services : Letting( As a Tenant )
    Rent PCM : £1250
    Would you recommend ? : Yes
    Postcode : GU12

    7 Dec 2017
    People found this helpful0

    Currently going through a new tenancy via Sam @ Martin & Co. Must say it has been a very smooth and pleasurable experience so far. Much better than previous agents I have... Read Full Review


    Comments on Agent Fees

    Tenancy fee's are expensive in my personal opinion across the industry. However Martin & Co are on par for what other agents charge.

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 12/19/2019, 3:34:42 AM by allAgents

    Awards won by Martin & Co, Aldershot GU11 1JU