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Elms Estates

4.8/5, 84 Reviews
94% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

92% sales fee satisfaction

92% letting fee satisfaction

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Elms Estates have over 25 years of experience in the world of estate agency, we pride ourselves on our ability to offer a comprehensive, flexible and friendly approach to property sales and residential lettings.
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5 Star Review

By : 'S. Seabrook'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : E2

9 Oct 2025
People found this helpful0

Good service! Moved and settled into my rental apartment with minimal stress thanks to Dav and Stephen’s efficiency and professionalism. The entire administrative process was quick, fair and transparent, and all snagging issues duly resolved.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%92%£305,000£635,000
Lettings100%92%£670£2,730
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2913131203031
Areas covered
  • E1
  • E14
  • E2
  • E3
  • E5
  • E8
  • E9
Address

Elms Estates
454 Bethnal Green RoadLondon, Greater London
E2 0EA
0207 729 5665

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 19:00
  2. 09:00 - 19:00
  3. 09:00 - 19:00
  4. 09:00 - 19:00
  5. 09:00 - 18:00
  6. 10:00 - 15:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?Move With Us
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Images and Videos
BRANCH ASSET
I have recently rented a flat ...

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5 Star Review

By : 'Anna'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : 2
Would you recommend ? : Yes
Postcode : E2

13 Oct 2025
People found this helpful

I have recently rented a flat via Elms Estates and my experience was very positive. The letting agent, Dav has been great, he was very helpful and quick to respond. The whole process has been fast, unproblematic and stress ... Read Full Review

Comments (0)Was this helpful?:
Good ...

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5 Star Review

By : 'S.'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : 2
Would you recommend ? : Yes
Postcode : E2

9 Oct 2025
People found this helpful

Good service! Moved and settled into my rental apartment with minimal stress thanks to Dav and Stephen’s efficiency and professionalism. The entire administrative process was quick, fair and transparent, and all snagging issues duly ... Read Full Review

Comments (0)Was this helpful?:
Good ...

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5 Star Review

By : 'S.'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : 2
Would you recommend ? : Yes
Postcode : E2

9 Oct 2025
People found this helpful

Good service! Moved and settled into my rental apartment with minimal stress thanks to Dav and Stephen’s efficiency and professionalism. The entire administrative process was quick, fair and transparent, and all snagging issues duly ... Read Full Review

Comments (0)Was this helpful?:
Very attentive and ...

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5 Star Review
UserName

By : 'Manish'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Land & New Homes
Would you recommend ? : No
Postcode : E3

31 Jul 2024
People found this helpful0

Very attentive and supportive. I've been looking for my dream first home and have an amazing opportunity to view the property through Angelika. She's just like her name super nice, polite, knowledgeable and very accommodating. Everytime I needed more information about the property she ... Read Full Review

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Our family would like to ...

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5 Star Review
UserName

By : 'Jill'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E2

25 Jul 2023
People found this helpful0

Our family would like to sincerely thank Shaun & his team for their hard work & tireless effort in selling our mother's flat. Shaun was always quick to respond to our queries, polite & courteous & gave us back faith in estate agents. Thanks ... Read Full Review

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ELMS estates have worked ...

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5 Star Review
UserName

By : 'Paul'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E2

6 Jun 2023
People found this helpful0

ELMS estates have worked particularly hard and professionally to sell our flat in Bethnal Green going above and beyond to get the sale over the line. I would particularly like to thank Shaun and his colleagues who assisted him, and would not hesitate to recommend them to ... Read Full Review

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Very impressed! My ex-local ...

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5 Star Review
UserName

By : 'Edward'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E2

12 Jul 2022
People found this helpful0

Very impressed! My ex-local authority flat was on the market for only a couple of days with Elms Estates before a buyer was found. The marketing was spot on. Shaun was very attentive too during the conveyancing process, keeping all parties informed with regular updates and chasing any outstanding ... Read Full Review

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Great experience, would use ...

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5 Star Review
UserName

By : 'Maire'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : E2

15 Feb 2022
People found this helpful0

My first experience with dealing with an estate agent instead of landlord directly, and it was great. All was done professionally, any issues during renting that came up with the property were solved in a timely manner and with great flexibility. From start to end (re-letting and closing off our ... Read Full Review

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Elms - Excellent ...

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5 Star Review
UserName

UserName

By : 'James'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Sales( As a Vendor )
Sold price : £564000
Would you recommend ? : Yes
Postcode : E2

25 Jan 2022
People found this helpful0

Rutland and Shaun were both excellent in dealing with my property transaction, which happened whilst I was living abroad. They went far, far, above what was required and exceeded my expectations in every way. They were commercial when we were pricing the property, responsive, practical and above ... Read Full Review

Comments (0)Was this helpful?:
Jade was very receptive, kind ...

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5 Star Review
UserName

UserName

By : 'Ionica'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Rent PCM : £1473
Would you recommend ? : Yes
Postcode : E2

19 Jan 2022
People found this helpful0

Jade was very receptive, kind and very communicative! Helpful and a very informative. I always communicated extraordinarily well with all the team members, even if it was harder for me to communicate verbally because of the language, they understood me and I communicated only by email. It was all ... Read Full Review

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Smooth ...

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5 Star Review
UserName

By : 'Greg'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E2

16 Nov 2021
People found this helpful0

Dealt with Elms Estates for the sale of my flat. My contact from the office was Shaun. He was very helpful, very relaxed, very knowledgeable and I believe had the right balance in representing both the seller and the buyer. Good skill. Oh and he also helped to bring me in touch with a very good ... Read Full Review

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Super service from Elms ...

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5 Star Review
UserName

By : 'Michelle'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : E2

5 Jul 2021
People found this helpful0

Super service from Elms (Husnain and Villy). They have gone above and beyond at every stage - thank you! A real pleasure to deal ... Read Full Review

Comments (0)Was this helpful?:
Jade has been lovely and very ...

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5 Star Review
UserName

By : 'Irina'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Rent PCM : £670
Would you recommend ? : Yes
Postcode : E2

6 May 2021
People found this helpful0

Jade has been lovely and very responsive! Helpful and a very informative. She's always answered in a timely manner and made sure we were updated throughout the ... Read Full Review

Comments (0)Was this helpful?:
Estate agents have a bad rep ...

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5 Star Review
UserName

UserName

By : 'Amina'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E2

27 Jan 2021
People found this helpful0

Estate agents have a bad rep and let's face it, a lot of them deserve it but Elms have really restored my faith in letting agents. I think it helps that it has a family run vibe to it and it's not like the cold, clinical relationships you get with the bigger names such as Foxtons. Villy ... Read Full Review

Comments (0)Was this helpful?:
Renting a property with Elms ...

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5 Star Review
UserName

UserName

By : 'A.Santos'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E1

7 Dec 2020
People found this helpful0

Renting a property with Elms Estates for the past 5 years has been a stress free experience (as stress free as it can be!). From the beginning, the team as always been very approachable and available to sort out any issues. We always had a main contact with the agency but whenever this person was ... Read Full Review

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Had a very positive ...

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5 Star Review
UserName

UserName

By : 'Michael'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E2

18 Nov 2020
People found this helpful0

Had a very positive experience throughout our time with Elms. Made the process of renting very clear and easy, dealt with any issues throughout our tenancy very quickly and efficiently and always communicated clearly when viewings needed to take place at the end of our tenancy. Also Jade kindly ... Read Full Review

Comments (0)Was this helpful?:
I recommend Elms Estates as ...

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5 Star Review
UserName

UserName

By : 'Laetitia'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E2

7 Nov 2020
People found this helpful0

I recommend Elms Estates as the best estate agency I have dealt with so far. All agents are very professionals and friendly, in particular Villy. I am one of their tenants since January 2019 and I count my 3rd flat with them and I would not change for anything ... Read Full Review

Comments (0)Was this helpful?:
Founds Elms elstates really ...

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5 Star Review
UserName

UserName

By : 'Michelle'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : E2

10 Oct 2020
People found this helpful0

Founds Elms elstates really helpful while they managed my rental property while I was living abroad. They resolved issues for tenants quickly without much and communicated updates and costs with me regularly and clearly. Their staff particularly Villy and Jade were very helpful. The owner ... Read Full Review

Comments (0)Was this helpful?:
ELMS is extremely ...

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1 Star Review

By : 'Gerard'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Rent PCM : £2730
Would you recommend ? : No
Postcode : E2

10 Jun 2020
People found this helpful37

ELMS is extremely disappointing. Dealing with them was quite acceptable until the coronavirus crisis arrived. Avoid this agency at all costs, because when it comes difficult times or you are in trouble they will take advantage on you. They don't cooperate, they just watch for their own ... Read Full Review

Comments (0)Was this helpful?:
Brandon really works hard ...

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5 Star Review
UserName

By : 'Theo'
Branch : Bethnal Green, 454 Bethnal Green Road
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : E2

11 Dec 2019
People found this helpful0

Brandon really works hard (maybe even too hard!) and made this a really smooth and easy process. Definitely went the extra mile to make me understand everything and get all the necessary paperwork together. Thank ... Read Full Review

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Tenant Fees
Tenant
Holding Deposit (per tenancy)
£0 (inc. VAT),Pay Upfront
A holding deposit of one week's rent is required to secure the property and forms part of the full deposit due. The holding deposit is NON-REFUNDABLE if you withdraw your application or your references prove unsatisfactory. However, it will be refunded if the Landlord does not proceed with the tenancy for any other reason.

Last Updated On 04/06/2019, 1:47 PM by 0

Tenant
Security Deposit
£0 (inc. VAT),Pay Upfront
This will be paid on the signing of your tenancy agreement and will be equivalent to FIVE weeks rent. No interest is paid to you on the tenancy bond. These monies will be held either by your landlord or ourselves. Deposits held by Elms & Partners Ltd will be protected by www.mydeposits.co.uk a government backed bonding scheme.

Last Updated On 04/06/2019, 1:49 PM by 0

Tenant
See below Tenant Permitted Payments
£0 (inc. VAT),On Completion
Permitted Payments Before the tenancy starts (payable to Oliver Field Associates as “the Agent”) The holding deposit will be equal to 1 weeks rent. This is taken to reserve a property. Please note this will be withheld if any relevant person (including guarantors) decides not to proceed with the tenancy, the tenant fails the right to rent check, provides false or materially significant misleading information. The tenancy deposit will be equal to 5 weeks rent, including the holding deposit and is held as security to cover any damages or defaults on the part of the tenant during the tenancy. During the tenancy The cost if applicable and permitted for utilities (gas, electric, water), telephone & broadband, TV Licence and Council Tax. The payment of £50.00 will apply for a change relating to the variation of the tenancy requested by the tenant, such as change of sharer or other variation of the tenancy contract. The cost covers taking landlords instructions, preparation and execution

Last Updated On 04/06/2019, 2:42 PM by 0

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 6/18/2018, 8:19:48 AM by allAgents

Awards won by Elms Estates

Regional Awards Won by Elms Estates

Individual Branch Awards