The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 187 Reviews
50% Recommended
50% letting valuation accuracy
99% letting fee satisfaction
By : 'Kamran Ghasemzadeh'
Services :
Would you recommend ? : Yes
7 Aug 2025I want to express my sincere gratitude to Pure Property Management Ltd for their exceptional support in helping me find and rent a good property. The process was smooth and efficient, and their professionalism and attention to detail made all the difference. I'm extremely pleased with my new flat and highly recommend their services to anyone looking for a reliable and dedicated property management team. I also wanted to update my review. I had a great experience with Pure Property Ltd during my time living in Edinburgh last year (August 2024-July 2025). From the beginning, the team was incredibly supportive and professional. Any maintenance issues that came up were dealt with promptly and effectively, and even my smallest queries were always answered quickly and clearly. What really stood out was their efficiency and professionalism when we decided to move out. The entire process was smooth and stress-free thanks to their proactive approach and attention to detail. I truly appreciated their support throughout my tenancy, and I highly recommend Pure Property Ltd to anyone looking for a reliable and responsive letting agent in Edinburgh. Thank you again for all your help!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 99.00% | £695 | £825 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 2 | 3 |
Pure Property Management
141 Gilmore Place, Edinburgh, Midlothian
EH3 9PW
0131 656 0390


By : 'mustapha'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
12 Mar 2026... Read Full Review
By : 'Kulsuma'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
11 Mar 2026... Read Full Review
By : 'Sarah'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
5 Feb 2026We’ve had a great experience so far. From the initial viewing through signing the contract, everything has been smooth and well organized. Steven and Kristin have been very responsive, helpful, and they really made the move-in process easy. Highly ... Read Full Review
By : 'Lucy'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
20 Jan 2026We used Pure property management to let a property for approx 2 years. There was always someone available to discuss matters with over the phone. They have an easy to fill out maintenance portal which is monitored frequently. We had one small mishap when we werent informed of a rental increase but ... Read Full Review
By : 'Ari'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
19 Jan 2026Sebastian has quick to get sorted any issues we've had. Good ... Read Full Review
By : 'ada'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
11 Jan 2026I rented a flat through this property agency, and during my time living there I encountered different issues, such as a roof leakage. Each time, they responded extremely quickly and solved the problems efficiently. Their system is also very helpful and easy to use. At different times, they even ... Read Full Review
By : 'Lee'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
22 Dec 2025Agency but yet feels like renting from human ... Read Full Review
By : 'Morakinyo'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
2 Dec 2025Excellent ... Read Full Review
By : 'Dipan'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
2 Dec 2025... Read Full Review
By : 'Chris'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
3 Nov 2025As a tenant of Pure Property Management i am very pleased with their service. In the few cases of needing their help they have been responsive and communicative meaning things are resolved quickly and I am kept informed. Most recently Sebastian Carrasco was superb in helping resolve an issue ... Read Full Review
By : 'Christian'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
2 Oct 2025I am very pleased with the excellent service provided by Pure Property Management. They made the process of securing accommodation smooth, professional, and stress-free. The team is reliable, responsive, and genuinely committed to helping clients find the right place. I truly appreciate their ... Read Full Review
By : 'Rachael'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
22 Sept 2025I have been with PPM for over 3 years and at the start when I reported some issues they always seems to take a while to get resolved but since Peter has joined the service has been great and things get solved a lot quicker, he always keeps me updated with things and then always checks in to make ... Read Full Review
By : 'Christian'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
18 Sept 2025... Read Full Review
By : 'Ally'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
6 Sept 2025They were very helpful and understanding during the renting process. They responded promptly to our inquiries and overall made the process very ... Read Full Review
By : 'A'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
3 Sept 2025Special thanks for Kristin, for giving us a smooth transition moving in to Edinburgh which is a competitive market for ... Read Full Review
By : 'Luke'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
27 Aug 2025Really positive experience with Pure Property Management thus far. The move-in was smooth and hassle-free. There was an issue with the bed frame and mattress, but within 24 hours James from maintenance had arranged a brand-new replacement. They’ve been very responsive to communication, with great ... Read Full Review
By : 'Kamran'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
7 Aug 2025I want to express my sincere gratitude to Pure Property Management Ltd for their exceptional support in helping me find and rent a good property. The process was smooth and efficient, and their professionalism and attention to detail made all the difference. I'm extremely pleased with my new flat ... Read Full Review
By : 'Gary'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
21 May 2025We’ve been renting through Pure Property since 2020, always been fantastic, any time an issue comes up it is dealt with promptly and efficiently. Many thanks to Peter, who is constantly available and keeps you up to date with whatever’s happening with your maintenance and see everything is done ... Read Full Review
By : 'Debora'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
22 Apr 2025We've been renting with PPM and honestly couldn't be happier with their service. The entire team is attentive, responsive, and genuinely kind. Peter, Sebastian, and Kristin have been nothing short of exceptional, they've made the whole renting experience smooth and stress-free. It's clear they care ... Read Full Review
By : 'Lee'
Branch : Edinburgh, 141 Gilmore Place
Services :
Would you recommend ? : Yes
14 Apr 2025I have been using pure property management for a while now. The staff are very helpful and professional. I am very happy with the tradesman they provide for work in rented properties. Great communication and quick response times. I will be continuing to use pure property management in the ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint about our service, or about the service of a contractor or third party who we have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to a property manager. If the matter is not brought to a satisfactory conclusion with 10 working days a formal complaint can be made, in writing, to a senior manager who will investigate the issue and respond within 10 working days. If a customer is still not satisfied they are encouraged to contact either the Scottish Association of Landlords (SAL) or The Property Ombudsman who may investigate the complaint on our customer's behalf.
Last updated at 10/8/2025, 2:15:51 PM by allAgents