Failure in Property Management, Service Delivery, and Accountability Profound Dissatisfaction with RMG Management Services I must strongly caution any prospective resident: run, don't buy or deal with this company. RMG's operational standards are severely deficient and pose a risk to resident security and financial integrity. Critical Security Breach Ignored: The main block door has been broken ONE MONTH. Receiving "urgent fix" emails 30 days is unacceptable and shows a complete disregard resident safety. This is a critical management failure. Zero Accountability in Maintenance: RMG's Salesforce job ticketing system is fundamentally broken. Tickets consistently lack detailed information, evidence of completion, and notes. Duplicate Billing Concern: The lack of responsibility in recordkeeping makes me 100% certain we are being repeatedly charged the same services. This opacity demands an immediate, independent audit. The service provided does not remotely justify the fees charged. Action is required immediately to fix the door and restore financial transparency. The Jobs attached are all same purpose and badly documented!