The UK's Largest Customer Review Website for the Property Industry

Oakhill Estate Agents Logo

Oakhill Estate Agents

4.9/5, 841 Reviews
99% Recommended

95% sales valuation accuracy

96% letting valuation accuracy

97% sales fee satisfaction

97% letting fee satisfaction

Contact Us
Oakhill Estate Agents provide a full range of estate agency and letting & management services and we ensure that our clients and customers are at the heart of everything we do. Our marketing is extensive and bespoke and designed to maximise the opportunities for a successful sale or letting. Our aim is t
o make your moving experience as straightforward and stress free as possible and our team of experienced and fully trained staff are always on hand to assist. As members of The Property Ombudsman Scheme you also have the peace of mind of knowing that, in the unlikely event of an issue arising that cannot be resolved, independent adjudication and redress is available.
"£4300 has been paid to Oak..."

Share On :  FacebookTwitter

1 Star Review

By : 'David Carter'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : TW7

29 Sept 2025
People found this helpful0

I have multiple learning disabilities, including Autism, which makes me sensitive to noise. I rented a property through Oak Hill Estate Agents in Isleworth and unfortunately had a very difficult experience. This experience has led to increased anxiety, stress, and overall worse mental health. Before signing, I asked about possible noise issues, as I am sensitive to environmental noise. I specifically asked about construction, and I was told there would not be any. However, I later discovered a construction site near the property (which I can evidence with a photo). I was also not informed about the level of aircraft noise. None of the staff I dealt with mentioned this. I also felt that my needs as a prospective tenant were not explored or taken into account when I was being advised about the property. The property is directly under the Heathrow flight path, and after moving in I found that planes passed overhead extremely frequently during the day. For me, this was equivalent to around 12 hours of nearconstant noise each day, which I found unmanageable. The initial viewing lasted only about 5 minutes, which was not long enough me to properly assess whether the property was suitable. I was also told that the tenancy agreement had to be signed a week before moving in, which limited my ability to spend further time at the property before signing. As a result of the noise, the property was uninhabitable me, and I have never been able to live there. I have already had to pay £1,430 alternative accommodation and a £900 fee in order get Oak Hill to start remarketing the property. I explained my situation and disability, but I still faced significant extra costs. Although the property was marketed reletting, I have been informed that no tenant was found within the 2month notice period. I have now been asked to paying rent into the 3rd month of the contract, meaning I am going to to have to pay two accommodations at once, despite not having lived in the property any meaningful length of time. I feel this is very unfair. I hope that in the future, more information about environmental factors such as aircraft noise and construction is shared clearly with prospective tenants so that others can make fully informed decisions. In my opinion, there is currently little incentive agents to highlight noise issues. I believe regulation could help— example, introducing a noise rating system each property (similar to energy efficiency ratings, from A–F). A simple 1–5 scale, where 5 indicates the noisiest, would help prospective tenants make more informed choices. Oak Hill’s website states that “giving back to the community that has helped us grow a successful business is important to us.” Unfortunately, in my experience as a tenant with a disability, I did not feel that this commitment was reflected in how my situation was handled.


Attached Files
    Was this helpful?:

    Agent Response / Add a Comment

    You can use this form to reply to the above review or a displayed comment on the above review.

    Your name*

    Your email (not displayed)*

    Comment*

    Upload your files

    Please upload file with .jpg, .jpeg or .pdf format

      Please tick the box if you work for this firm

    Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales95.00%97%£24,000£44,750,000
    Lettings96%97%£510£3,150
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    1433279622221641201
    Areas covered
    • Brentford
    • Hounslow
    • Isleworth
    • Richmond
    • TW1
    • TW10
    • TW13
    • TW2
    • TW3
    • TW4
    • TW5
    • TW7
    • TW8
    • TW9
    • Twickenham
    • Whitton
    Address

    Oakhill Estate Agents
    6 South StreetIsleworth, Middlesex
    TW7 7BG
    0208 568 4433

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 18:00
    2. 09:00 - 18:00
    3. 09:00 - 18:00
    4. 09:00 - 18:00
    5. 09:00 - 18:00
    6. 09:00 - 17:00
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Advertise on
    • ?Relocation Agent Network
    • ?National Homes Network
    • ?Move With Us
    • allAgents Portal
    • ?OnTheMarket
    • Rightmove
    • Zoopla
    Social Media
    FacebookTwitterEmail
    Members of
    Member LogoMember LogoMember Logo
    Latest Properties

    No Property Found

    No Property Found
    Images and Videos
    BRANCH ASSET
    BRANCH ASSET
    £4300 has been paid to Oak ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'David'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : TW7

    29 Sept 2025
    People found this helpful0

    I have multiple learning disabilities, including Autism, which makes me sensitive to noise. I rented a property through Oak Hill Estate Agents in Isleworth and unfortunately had a very difficult experience. This experience has led to increased anxiety, stress, and overall worse mental ... Read Full Review


    Attached Files
    • Icon
    Comments (0)Was this helpful?:
    Emily ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Roger'
    Branch : Isleworth, 6 South Street
    Services : Letting( Property Management )
    Would you recommend ? : No

    25 Sept 2025
    People found this helpful0

    Emily Powell is a very pleasant and efficient member of your staff, nothing is too much trouble ... Read Full Review

    Comments (0)Was this helpful?:
    We've had a lot of ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Modestas'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : TW7

    25 Nov 2024
    People found this helpful0

    <p>We've had a lot of problems with our property. Water was leaking through the walls and ceilings, they couldnt fix it in 2 years time ( probably dont care) when washing machine broke we had to wait 4 weeks for a new one. the agent working for them is the worst. She cannot orhanise ... Read Full Review

    Comments (0)Was this helpful?:
    Excellent, Professional ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'Huma'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Owner )
    Rent PCM : £1500
    Would you recommend ? : Yes
    Postcode : TW7

    22 Sept 2024
    People found this helpful0

    The Oakhill team have been fantastic from start to finish. All the staff I interacted with ( Emily, Jamie, Jusdeep) were professional, supportive and quick to respond to any queries or concerns that I had. The process of renting my property was smooth and stress free. I would highly recommend ... Read Full Review

    Comments (0)Was this helpful?:
    Ambitious ...

    Share On :  FacebookTwitter

    3 Star Review
    UserName

    UserName

    By : 'Penny'
    Branch : Isleworth, 6 South Street
    Services : Sales( As a Vendor )
    Sold price : £640000
    Would you recommend ? : No
    Postcode : TW7

    3 May 2024
    People found this helpful0

    I wanted to sell a property and my initial contact was with Andy. He was friendly and instilled confidence. He valued the house at up to &pound;725,000. After it had been on the market for only a few weeks Oakhill advised me to reduce the price which I did. In the end it sold for ... Read Full Review

    Comments (0)Was this helpful?:
    Excellent ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'Bethan'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : TW7

    22 Apr 2024
    People found this helpful0

    Both Vuk and Emily were professional and helpful throughout the whole process of renting the flat and I cannot fault the service they ... Read Full Review

    Comments (0)Was this helpful?:
    5 Stars for Justin, Kalina ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'Graham'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : TW7

    2 Feb 2024
    People found this helpful0

    5 Stars for Justin, Kalina and the residential lettings team, who have managed my two properties for over 10 years. I am delighted with their professionalism, dedication and service. Kalina is proactive in maintenance issues and tenancy renewal and offers sound advice and guidance. I recommend ... Read Full Review

    Comments (0)Was this helpful?:
    Lovely people in the office ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'Steven'
    Branch : Isleworth, 6 South Street
    Services : Letting( Property Management )
    Would you recommend ? : Yes
    Postcode : NE9

    4 Jan 2024
    People found this helpful0

    Lovely people in the office Justin, Emily and Kalina are a pleasure to speak with and want the best of the Tenants. Great ... Read Full Review

    Comments (0)Was this helpful?:
    Fantastic team!! Everyone is ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Ana'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : TW7

    8 Dec 2023
    People found this helpful0

    Fantastic team!! Everyone is polite and ready to help. Inquiries are promptly addressed with courteous attitude and efficiency. Thanks Emily, Nina and Kalina for your constant attention and ... Read Full Review

    Comments (0)Was this helpful?:
    Best estate ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Magdalena'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : TW7

    22 Nov 2023
    People found this helpful0

    Efficient service from all team members especially property management team. Dealt with reported issues promptly and kept us ... Read Full Review

    Comments (0)Was this helpful?:
    Attempt to take fraudulent, ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    UserName

    By : 'Julie'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : TW7

    17 Nov 2023
    People found this helpful0

    Attempt to take fraudulent, disproportionate unfair deductions from Deposit If you are a Tenant with Oakhill as letting agent be very aware. You need to report every defect in the property (even flaking paint in a bathroom). If You don't they will try and take money out of your deposit to ... Read Full Review

    Comments (0)Was this helpful?:
    I have just sold my property ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'Keith'
    Branch : Isleworth, 6 South Street
    Services : Sales( As a Vendor )
    Sold price : £250000
    Would you recommend ? : Yes
    Postcode : TW5

    5 Oct 2023
    People found this helpful0

    I have just sold my property through Oakhill Estate Agents and the service was exceptional. Aimee and James were very professional throughout the whole process. They kept in contact regularly, dealt with all the Issues that arose and made sure the whole process ran smoothly. I recommend this ... Read Full Review

    Comments (0)Was this helpful?:
    As a tenant, I&#039;ve ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'DJ'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Tenant )
    Rent PCM : £1500
    Would you recommend ? : Yes
    Postcode : TW7

    27 Sept 2023
    People found this helpful0

    As a tenant, I've always felt very supported and that my interests are served first. The property management team are very responsive and friendly. First class rental ... Read Full Review


    Comments on Agent Fees

    N/A

    Comments (0)Was this helpful?:
    Friendly, helpful, efficient ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Michael'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : TW3

    20 Sept 2023
    People found this helpful0

    Kalina is very helpful and an excellent communicator. She has gone to great lengths to help me and proactively seeks solutions to any problems. She keeps me updated and is always friendly and professional. I strongly recommend ... Read Full Review

    Comments (0)Was this helpful?:
    I recently had the privilege ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'Endrit'
    Branch : Isleworth, 6 South Street
    Services : Sales( As a Buyer )
    Sold price : £225
    Would you recommend ? : Yes
    Postcode : TW7

    13 Sept 2023
    People found this helpful0

    I recently had the privilege of purchasing a house, and I can't say enough about how fantastic the entire experience was. From start to finish, it was smooth sailing, and I owe it all to the incredible team at Oakhill. Thank you to Harsh and ... Read Full Review

    Comments (0)Was this helpful?:
    Best letting ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'Maryam'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : TW3

    8 Aug 2023
    People found this helpful0

    Best letting agents I have come across in over a decade. They are always there to help and incredibly proactive and responsive! Highly ... Read Full Review

    Comments (0)Was this helpful?:
    Head and shoulders above the ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    UserName

    By : 'GB'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Owner )
    Rent PCM : £2500
    Would you recommend ? : Yes
    Postcode : TW7

    31 Jul 2023
    People found this helpful0

    Oakhill have been managing my property in Isleworth for 2 years now and I have nothing but undated praise for their efforts and their team. As a non-resident I have a lot of previous experience with managing agents and I can assure you that Oakhill are head and shoulders above the rest. Long may it ... Read Full Review

    Comments (0)Was this helpful?:
    I have had a very good ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Sonia'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Owner )
    Rent PCM : £2100
    Would you recommend ? : Yes
    Postcode : W13

    6 Jul 2023
    People found this helpful0

    I have had a very good experience with lettings through Oakhill and Emily has been a key person who renews the Tenancy Agreement for the last 3 years with good and efficient ... Read Full Review

    Comments (0)Was this helpful?:
    I am heavily reliant on ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Ian'
    Branch : Isleworth, 6 South Street
    Services : Letting( Property Management )
    Would you recommend ? : Yes
    Postcode : TW7

    28 Jun 2023
    People found this helpful0

    I am heavily reliant on Oakhill to help me with letting information for a mutual client who lives and works in Qatar. The client service I receive is ... Read Full Review

    Comments (0)Was this helpful?:
    Very pleased with the overall ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    By : 'Laura'
    Branch : Isleworth, 6 South Street
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : TW7

    28 Jun 2023
    People found this helpful0

    I am very pleased with the overall renting experience through Oakhill, they have always professional and thorough. Our experience of renewing our tenancy was made very easy - Emily was extremely prompt, helpful and went out of her way to help with everything we needed. She is someone who will go ... Read Full Review

    Comments (0)Was this helpful?:
    1 - 20 of 841 items
    No Staff Registered

    NaN - NaN of items

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    Please email info@oakhillagents.co.uk if you feel our service was not up to the standard you required

    Last updated at 5/31/2023, 6:13:50 AM by allAgents