The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 436 Reviews
95% Recommended
100% sales valuation accuracy
95% letting valuation accuracy
90% sales fee satisfaction
96% letting fee satisfaction

Nikki
By : 'Nicola Shaw'
Services :
Would you recommend ? : Yes
30 Aug 2025😊 I would highly recommend Northwood in Cheltenham. Nikki and her team always go the extra mile in looking after their tenants and any queries are dealt with quickly and efficiently. Thank you for looking after us and our furry doggies 🐾🐶🥰
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 90% | £128,000 | £348,500 |
| Lettings | 95% | 96% | £420 | £2,250 |
Northwood
11 - 15 Prestbury Road, Cheltenham, Gloucestershire
GL52 2PN
01242 587744
By : 'victoria'
Services :
Would you recommend ? : Yes
3 Dec 2025Cannot reckoned highly enough. I was a tenant through them for over four years. Every issue delt with in a timely manner, all the staff were friendly and accommodating, never had any fear of raising any issues with them. A wonderful experience and would rent/buy through them again.... Read Full Review
By : 'Nick'
Services :
Would you recommend ? : Yes
23 Nov 2025Since Nikki and the team took over managing my tenancy a number of problems with the property were addressed quite quickly (they hadn't been previously). They were always very professional, efficient and courteous. I would highly recommend... Read Full Review
By : 'A'
Services :
Would you recommend ? : Yes
7 Nov 2025We rented from Northwood for 5 wonderful years. When anything went wrong in the house, both Northwood and our lovely landlords were quick to act with kindness and compassion. Although prices did rise occasionally (as everything does) we found the rises to be incredibly fair, and in fact we found... Read Full Review
By : 'Tom'
Services :
Would you recommend ? : Yes
4 Nov 2025Really good letting agents — we had a great experience with Northwood and would highly recommend... Read Full Review
By : 'Max'
Services :
Would you recommend ? : No
27 Oct 2025Avoid at all costs. We left our rental over 1 year ago and are still so angry with how we were treated. There’s lots of positive reviews for them, but in my opinion it’s not worth the risk. They are totally 100% landlord focused, and will do there utmost to swindle as much out of you as possible... Read Full Review
By : 'Oliver'
Services :
Would you recommend ? : Yes
26 Oct 2025I would highly recommend Northwood! Any issues we raised during our tenancy were dealt with quickly without any hassle. Very responsive staff who were very friendly to deal with. Really positive experience from start to... Read Full Review

By : 'Nicola'
Services :
Would you recommend ? : Yes
30 Aug 2025😊 I would highly recommend Northwood in Cheltenham. Nikki and her team always go the extra mile in looking after their tenants and any queries are dealt with quickly and efficiently. Thank you for looking after us and our furry doggies... Read Full Review

By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL54
Fabulous company. Kind and hardworking staff….knowledgable and go more than the extra mile. Thank you ... Read Full Review

By : 'Nicola'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL54
😊 I would highly recommend Northwood in Cheltenham. Nikki and her team always go the extra mile in looking after their tenants and any queries are dealt with quickly and efficiently. Thank you looking after us and our furry doggies... Read Full Review
Fairly priced

By : 'O.M.'
Services : Letting( As a Tenant )
Would you recommend ? : No
We’ve had such a positive experience with Northwood Cheltenham so far. The team have been really friendly, supportive, and quick to answer any questions, which has made the whole process stressfree. Special thanks to Julie and Lisa all their help — they’ve given us a lot of confidence, and we’re... Read Full Review

By : 'Cerissa'
Services : Letting( As a Tenant )
Sold price : £1300
Would you recommend ? : Yes
Postcode : GL52
I had a fantastic experience with Northwood. Selena was incredibly helpful and pointed me in the right direction, putting me in touch with Nikki. Nikki was brilliant- she told me about a property coming onto the rental market and gave me a great tour. The service from start to finish was... Read Full Review

By : 'Cerissa'
Services :
Would you recommend ? : Yes
31 Jul 2025I had a fantastic experience with Northwood. Selena was incredibly helpful and pointed me in the right direction, putting me in touch with Nikki. Nikki was brilliant- she told me about a property coming onto the rental market and gave me a great tour. The service from start to finish was... Read Full Review

By : 'Emily'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL52
Lin was excellent to work with. We had a couple of issues with our tenancy agreement last day minute and she went out of her way to sort everything us within a matter of hours. She is friendly, kind and we are so appreciative to work with a letting agent who truly cares. Thank... Read Full Review
By : Nicola Ponsford
30 Jul 2025Hi Emily, I am delighted to read such lovely feed back . Thank you Kind...
By : 'Anusha'
Services : 2
Would you recommend ? : Yes
Postcode : GL50
They are very professional, and made our house hunting very stress... Read Full Review
By : 'Holly'
Services :
Would you recommend ? : Yes
26 Jul 2025... Read Full Review

By : 'Holly'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL5
Great experience with Northwood. Lisa was so lovely and helpful from the start. There was regular, clear communication throughout and it made it such an easy process. Would always choose Northwood in the... Read Full Review
By : Nicola Ponsford
28 Jul 2025Thank you for your kind words Holly . We are looking forward to having you as our tenant Kind...
By : 'huw'
Services :
Would you recommend ? : Yes
8 Jun 2025Friendly and highly efficient, went out of their way to elevate the stress of moving home. Highly... Read Full Review

By : 'Rick'
Services :
Would you recommend ? : Yes
29 Apr 2025An extremely professional and understanding team. They are friendly and easy to communicate with. Would also like to say a special thank you to Lisa and Julie, couldn’t have been more... Read Full Review

By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
They were very helpful throughout the whole renting process, made it easier me. Would recommend you ... Read Full Review
By : Nicola Ponsford
3 May 2025Thank you Emma for taking the time to leave nice comments about your lettings experience . Kind Regards...

By : 'Maria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL2
Julie was lovely and very helpful. She helped us through the referencing and the crazy system which is used. Vouch was very glitchy and not a smooth process. Julie made it all a lot smoother. Lisa was also friendly and it was a pleasure meeting her and she was very knowledgeable and professional.... Read Full Review
By : Nicola Ponsford
3 May 2025Thank you Maria for your feed back . I have fed back your comments to vouch to improve the tenant journey . I am delighted you have been pleased with the service received by my team . We look forward ...
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Last updated at 7/5/2018, 7:51:39 AM by allAgents