We've used Northwood, headed by Nikki Ponsford, for the past 7 years. In that time, we've found the service to be excellent. All problems with various tenants and property maintenance issues were dealt with promptly and efficiently. Our relationship with the series of tenants at the property has ... Read Full Review

As first time Landlords my wife and I were a little apprehensive about dealing with the unknown. However from our first meeting with Nicky, and all through the process of letting (two properties) we have been very impressed with the service that we have received. They all listened to us, ... Read Full Review

Professional & friendly team with excellent customer service. Prompt response if you need support (when required). Excellent preventative maintenance regime Clear and effective ... Read Full Review

I have rented out my property through Northwood for nearly 8 years and have no complaints, only praise for the manageress and staff of my local branch: regular reports; prompt responses to tenant / my requests for repair work; hastening of rent (when required); and always made to feel welcome when ... Read Full Review

We have let properties with Northwood since 2005 and have been very happy with our service from all the team at Hewlett Road Cheltenham. They are polite and professional and do what they say they are going to without hassle. We had to work closely with Northwood when fixing up our first property ... Read Full Review