The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 476 Reviews
96% Recommended
96% letting valuation accuracy
96% letting fee satisfaction

Debby
By : 'Mark'
Services : Letting(As a Owner)
Sold price : £1650
Would you recommend ? : Yes
Postcode : CM7
Once my tenants gave notice to leave, Debby was on the ball in terms of sourcing tenants. She proactively connected with existing tenants within Beresfords who were looking a property. Initially it wasn’t a match them but on second viewing it worked with the knowledge of redecorations which would be taking place. Debby took the initiative to invite them the prospective tenants back a second viewing which resulted in a successful offer. There was no requirement to go to market with an advertisement at all. One viewer, one offer. Throughout the whole process, moving out the previous tenants, staying connected through the redecoration and assisting to arrange some contractors, Debby has been very hands on and fully up to speed on everything. I have had no concerns at all about the process. Debby and the team at Beresfords have always been very engaged in relation to managing my property ensuring I am kept up to date when I need to be and reacting to any questions from the tenants. Great service all round and happy to to use Beresfords as my managing agent.
By : Ryan Spong - Area Lettings Director
30 Aug 2025Dear Mark, Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that Debby’s proactive approach and the team’s support made the whole process smooth and stress-free for you. Your trust in Beresfords means a lot to us, and we look forward to continuing to manage your property with the same level of service. Regards Ryan Spong - Area Lettings Director
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 96% | 96.00% | £575 | £2,225 |
Beresfords
74a High Street, Braintree, Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666
By : 'Christopher'
Services : 2
Sold price : £129500
Would you recommend ? : Yes
Postcode : CM7
When I first met the estate agent on the morning of the viewing, she was very helpful and extremely polite to a very professional standard. Having then since accepting the property, the estate agents couldn’t have been more helpful in making our step by step process towards the property easier and... Read Full Review

By : 'Kirsty'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM7
Debby was extremely helpful, I first enquired in September, Debby called and asked what we were looking and took our details and was in contact when there was suitable properties, once we had found 2 to view, meeting Debby there she was helpful, answered all our questions and been supportive... Read Full Review


By : 'Ollie'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM7
Excellent experience! Great team to work with and very... Read Full Review
By : 'Andy'
Services : 3
Would you recommend ? : Yes
Postcode : CM7
After reviewing a number of local agents, I decided Beresfords and that actually Nick Thompson himself was the best person to market my apartment in Braintree, Ive owned the property 20+ years and even rented it via Beresfords a decade or so ago. I was impressed with Nicks experience in the local... Read Full Review


By : 'Ray'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM7
I have recently been searching a flat and I have found Beresfords to be the most helpful estate agents in my town. I have had great help from Christine Sorrell and Debbie Barnes. They have both gone above and beyond to find me a flat within my monthly budget. I would highly recommend using this... Read Full Review
By : 'Tom'
Services : 3
Sold price : £145
Would you recommend ? : Yes
Postcode : CM7
Very good service flat sale. Eleanor was very helpful and productive in helping to get my difficult leasehold sale over the... Read Full Review
By : 'Afia'
Services : 4
Would you recommend ? : Yes
Postcode : CM7
Daisy, Eleanor, Nick and the rest of the team at Beresfords have been absolutely remarkable! From the moment we found the house till closure, the process has been seamless and stress free thanks to the professionalism of the team. Absolutely stellar service and candour from each person. You are all ... Read Full Review


By : 'Marcin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CM7
One click, one call and i am moving in into my home ⭐️ Joe Wass and the Beresfords team made ourexperience and progress just AMAZING 🤩 Thank you your... Read Full Review
Great 🤗
By : Ryan Spong - Lettings Operations Director
25 Nov 2025Dear Marcin & Elena, Thank you so much for your fantastic review! We’re thrilled to hear that Joe Wass and the team helped make your move-in experience so smooth and enjoyable. Your kind words...

By : 'Gabrielle'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Daisy is lovely and helpful , looking forward to working with her when our home... Read Full Review
By : 'Cara'
Services : 3
Sold price : £303
Would you recommend ? : Yes
Postcode : CM7
Really pleased with our experience with beresfords selling our property. In particular Eleanor & Nick were great, kept us updated thoroughly throughout. We had to unfortunately pull out of one purchase and they ensured that the whole process remained smooth flowing and no task was too much them.... Read Full Review

By : 'Ann'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : CM7
Eleanor has been fantastic throughout and I'm under no illusion that without her attention to detail and professionalism, the sale of my house would have been very different and not in a positive way. She has overseen the entire process and I am truly grateful and would have no hesitation in... Read Full Review
The fees were pretty much as expected, the service level was exceptional.
By : 'Brian'
Services : 4
Sold price : £145000
Would you recommend ? : Yes
Postcode : CM7
Eleanor worked very hard to enable this purchase to go through, overcoming quite a few obstacles along the way. She was a great... Read Full Review

By : 'Cara'
Services : Sales( As a Buyer )
Sold price : £450000
Would you recommend ? : Yes
Postcode : CM7
Eleanor was friendly and helpful from start to finish. She updated us regularly throughout the process, fantastic... Read Full Review
By : 'Joanne'
Services : 4
Sold price : £477500
Would you recommend ? : Yes
Postcode : CM7
We had an excellent experience with Eleanor Topham at Beresfords Braintree. We purchased our home through Beresfords and, even though we weren’t their direct clients, we still received an exceptional level of service. Eleanor was so helpful with any questions we had, and kept in touch with us... Read Full Review
By : 'Mr'
Services : 3
Sold price : £483
Would you recommend ? : Yes
Postcode : CM7
We made the right choice in selling our property. Choosing Beresford in Braintree after trying other estate agents proved to be a great decision. Nick and Eleanor were enthusiastic, professional and not at all pushy. They have a brilliant team who have great communication with clients and each... Read Full Review
By : 'Nigel'
Services : 3
Would you recommend ? : Yes
Postcode : CM77
Very professional estate agents. Eleanor kept us updated all the... Read Full Review

By : 'John'
Services : Sales( As a Vendor )
Sold price : £192500
Would you recommend ? : Yes
Postcode : CM7
Eleanor was fantastic from start to finish. She gave constant updates throughout the transaction always returning calls promptly resulting in a smooth quick sale . Having dealt with many Estate Agents over the years Eleanor is one of the best would highly recommend and would definitely use again... Read Full Review


By : 'Mrs'
Services : Letting( As a Owner )
Sold price : £1300
Would you recommend ? : Yes
Postcode : CM7
I can’t thank Ryan, Samantha and Debby enough the way they not only looked after my property but myself too. From day one ( 15 years ago) they were friendly, reliable, and always quick to respond whenever anything needed attention. As a team Beresfords kept me updated, found good tenants, and... Read Full Review
By : Ryan Spong - Lettings Operations Director
25 Nov 2025Good afternoon, Thank you so much for your wonderful review, it truly means a great deal to the whole team. We’re delighted to have supported you over the past 15 years, and it’s fantastic to hear ...
By : 'Jemma'
Services : 3
Sold price : £310000
Would you recommend ? : Yes
Postcode : CM77
From start to finish, the team at the Braintree branch were professional, polite, and friendly throughout the entire process. I both bought and sold a property with Beresfords and couldn’t be happier with the service. Moving house can be stressful, but they made the experience much smoother by... Read Full Review
By : 'Jemma'
Services : 3
Sold price : £310000
Would you recommend ? : Yes
Postcode : CM77
From start to finish, the team at the Braintree branch were professional, polite, and friendly throughout the entire process. I both bought and sold a property with Beresfords and couldn’t be happier with the service. Moving house can be stressful, but they made the experience much smoother by... Read Full Review
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https:\/\/www.beresfords.co.uk\/complaints-procedures\/
Last updated at 6/27/2019, 9:11:42 AM by allAgents