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Samantha
5/5, 41 Reviews
98% Recommended
99% letting valuation accuracy
83% letting fee satisfaction
About Samantha
Senior Property Manager at Beresfords
74a High Street,BraintreeEssex
CM7 1JP sell: 01376 348444 lett: 01376 348666
No Biography Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Lettings | 99% | 83% | 100% | 100% |
Latest Properties
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Fantastic ...
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5 Star Review
By : 'Mrs'
Services : Letting( As a Owner )
Sold price : £1300
Would you recommend ? : Yes
Postcode : CM7
28 Oct 2025
People found this helpful0
I can’t thank Ryan, Samantha and Debby enough the way they not only looked after my property but myself too. From day one ( 15 years ago) they were friendly, reliable, and always quick to respond whenever anything needed attention. As a team Beresfords kept me updated, found good tenants, and ... Read Full Review
By : Ryan Spong - Lettings Operations Director
25 Nov 2025Good afternoon, Thank you so much for your wonderful review, it truly means a great deal to the whole team. We’re delighted to have supported you over the past 15 years, and it’s fantastic to hear ...
Been using Beresfords to ...
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5 Star Review
By : 'Jacqui'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM7
8 Oct 2025
People found this helpful0
We have been using Beresfords to manage our portfolio many years and have always found them to be professional, friendly and good value ... Read Full Review
By : Ryan Spong - Lettings Operations Director
25 Oct 2025Dear Jacqui, Thank you for your continued trust and loyalty over the years! We’re delighted to hear that you value our professional and friendly service, and we look forward to continuing to ...
Beresfords proved to be very ...
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5 Star Review
By : 'Eleanor'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CM7
4 Jun 2025
People found this helpful0
I had a difficult time before Eleanor Topham came along and restored my faith in estate agents. She has had my best interest at heart from the start and has been proffessional .When not available always made sure her manager was upto date and available. I highly recommend. Thank ... Read Full Review
Comments on Agent Fees
Fair price compared locally
Both Debbie and Samantha have ...
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5 Star Review
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM7
2 Apr 2025
People found this helpful0
Both Debbie and Samantha have been very helpful and proactive. Always feel that they have our best interests in ... Read Full Review
By : Ryan Spong - Area Lettings Director
3 Apr 2025Dear Susan, Thank you so for leaving us a 5 star review and your kind words on Sam and Debby, I'll be sure to pass on your comments to them. Thank you one again. Regards Ryan Spong - Area ...
Samantha has been an amazing ...
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5 Star Review
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £980
Would you recommend ? : Yes
Postcode : CM7
19 Nov 2024
People found this helpful4
Samantha has been an amazing help with the issues we have faced with our property and ensuring everything is fixed promptly. We appreciate all the hard work Samantha ... Read Full Review
By : Ryan Spong
30 Dec 2024Dear Alex, Thank you for leaving a 5 star review, but more importantly the kind words for our property manager Samantha. We are pleased to hear that Sam was able to assist in your property ...
We have been using Braintree ...
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5 Star Review
By : 'JS'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CM7
21 Oct 2024
People found this helpful4
We have been using Braintree lettings for many years and we have dealt with both Branch and Maintenance services. . They all works has a great team and are extremely supportive . I would like to name Samanatha Robinson and Ewa Bien in mantenance and Debbie Barnes in Branch has our go to people and ... Read Full Review
By : Ryan Spong - Area Lettings Director
26 Oct 2024Dear JS, Thank you for your kind words! We’re thrilled to hear about your positive experiences with Samantha, Ewa, and Debbie. Your recommendation means a lot, and we appreciate your ...
We had an issue with failed ...
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5 Star Review
By : 'Peter'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : CM7
15 Oct 2024
People found this helpful4
We had an issue with failed heating, Beresfords acted swiftly with good communication and the issue was resolved within 24 ... Read Full Review
By : Ryan Spong - Area Lettings Director
26 Oct 2024Dear Peter, Thank you for your feedback! We’re delighted to hear that our team could resolve your heating issue promptly and keep you well-informed throughout the process. We\'re here ...
Samantha is extremely ...
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5 Star Review
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : CM77
8 Oct 2024
People found this helpful4
Samantha is extremely reactive and always gives excellent advice. When you add to that her friendly and caring nature it makes you feel that you are in good hands and that you are an important customer. Samantha is a credit to ... Read Full Review
By : Ryan Spong - Area Lettings Director
26 Oct 2024Dear Mark, Thank you for your kind words about Samantha! We’re thrilled to hear she’s provided you with such attentive service and valuable advice. She truly is a valued member of our ...
Beresfords Service ...
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4 Star Review
By : 'Clive'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : CM6
19 Aug 2024
People found this helpful2
We have worked with Beresfords for two years and found the service to be prompt, efficient, effective and fair to both the Landlord and Tennant. The Property Maintenance Service is a very positive function that keeps us informed of any issues and seeks to provide timely and positive ... Read Full Review
By : Ryan Spong
22 Aug 2024Dear Clive, Thank you for your kind words! We\'re thrilled that you\'ve found our service prompt, efficient, and fair. It\'s a pleasure working with you, and we appreciate your continued trust in ...
Sam ...
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5 Star Review
By : 'Claire'
Services : Letting( As a Owner )
Rent PCM : £1190
Would you recommend ? : Yes
Postcode : CM7
12 Jul 2024
People found this helpful4
Sam is extremely helpful and always on the ball. Any issues or concerns she deal with it straight away and extremely professional. Sam knows your property and treats it like her own when it comes to any concerns I ... Read Full Review
By : Ryan Spong
17 Jul 2024Dear Claire, Thank you leaving a 5 star review! Sam will be very touched by your comments and it\'s great to hear that you are happy with the service we have provided. Sam is extremely ...
Samantha Robinson at ...
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5 Star Review
By : 'Wayne'
Services : Letting( As a Owner )
Rent PCM : £1320
Would you recommend ? : Yes
Postcode : CM7
28 Jun 2024
People found this helpful4
I use Beresford's to manage my Mothers rental property, and have found them to always be extremely professional and efficient. Our contact at Beresford's Samantha Robinson has dealt with several maintenance issues and contractors on our behalf and stands out for particular praise for ... Read Full Review
By : Ryan Spong
29 Jun 2024Dear Wayne, Thank you for your wonderful feedback! We\'re delighted to hear Samantha has provided such efficient and courteous service. Your praise will be shared with her and the team. She ...
Communication and ...
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5 Star Review
By : 'Nicola'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM7
19 Jun 2024
People found this helpful4
As with most rentals a time comes when an appliance or something in the property needs fixing or replacing, working with Samantha makes these ‘blips’ much less stressful for both the tenant and landlord, she has a great ‘can do’ attitude, provides regular ... Read Full Review
By : Ryan Spong
26 Jun 2024Dear Nicola, Thank you so much for your thoughtful review! I\'m glad to hear that Sam\'s approach made the process smoother for everyone involved. Your satisfaction is our priority, and I ...
Good service and ...
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5 Star Review
By : 'Susan'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CM7
17 May 2024
People found this helpful4
Good service and communications. It's really all you need. ... Read Full Review
By : Ryan Spong
22 May 2024Dear Susan, Thank you so much for leaving us a 5 star review! We take good pride in our service and it\'s great to receive such great feedback. Regards Ryan Spong - Area Lettings ...
Top class property ...
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5 Star Review
By : 'Carole'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM77
19 Apr 2024
People found this helpful4
Top class property managers. It really gives me peace of mind as I live several hundred miles away from my ... Read Full Review
By : Ryan Spong
8 May 2024Dear Carole, Thank you so much for taking the time to leave us a review. We\'re thrilled to be on the receiving end of such nice comments and pleased to hear you have peace of mind knowing your ...
Great customer service and ...
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5 Star Review
By : 'Nicola'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM7
12 Apr 2024
People found this helpful4
Great customer service and always really good at coming back to me quickly. Sam is always happy to help me with any ... Read Full Review
By : Ryan Spong
8 May 2024Dear Nicola, Thank you for leaving Sam a 5 star review! It\'s fantastic to receive such positive remarks about a member of the team. Sam is a credit to this company and I\'ll be sure to pass on ...
Samantha Sets the Standard in ...
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5 Star Review
By : 'NicholsonG'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CM7
12 Apr 2024
People found this helpful4
I can't speak highly enough of Samantha's outstanding performance in the property management department at Beresfords. Her dedication, professionalism, and exceptional communication skills have truly set a new standard in property management. Samantha's proactive approach to ... Read Full Review
By : Ryan Spong
8 May 2024Dear Mr Nicholson, Thank you for your detailed feedback. We\'re thrilled with your praise for Sam\'s service. She\'s a valued team member, and your kind words mean a lot. Please don\'t hesitate to ...
Sam always goes above and ...
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5 Star Review
By : 'Owen'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CM2
6 Apr 2024
People found this helpful4
Sam always goes above and beyond to help, it is a pleasure to work with her. Her professionalism is a true credit to the ... Read Full Review
By : Ryan Spong - Area Lettings Director
9 Apr 2024Dear Owen, Thank you for your kind words! We\'re thrilled to hear that Sam\'s dedication and professionalism have left such a positive impression. We\'re lucky to have her on our ...
I had a problem with the ...
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5 Star Review
By : 'Steve'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CM7
28 Mar 2024
People found this helpful4
I had a problem with the washing machine I was very please with how fast this matter got sorted & this is all thanks to Samantha Robinson who kept me ... Read Full Review
By : Ryan Spong - Area Lettings Director
9 Apr 2024Dear Steve, Thank you so much for taking the time to share your experience! We\'re thrilled to hear that Sam was able to swiftly resolve the issue with your washing machine and keep you informed ...
Sam has been dealing with a ...
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5 Star Review
By : 'Gary'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CM77
14 Mar 2024
People found this helpful4
Sam has been dealing with a problem with one of our properties just recently, and I have to say Sam has been fantastic. Sam has been emailing the Management company constantly to resolve the situation which I wouldn't have the time to do and has kept me in the loop which is very much ... Read Full Review
By : Ryan Spong
16 Mar 2024Dear Gary, We deeply appreciate your acknowledgment of Sam\'s outstanding dedication and proactive communication. Sam\'s commitment to resolving property issues is invaluable. Thank you for ...
I like to say thanks to ...
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5 Star Review
By : 'Roy'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : CM7
29 Feb 2024
People found this helpful4
I like to say thanks to Samantha and the team for getting my tenants resent shower problem fixed in a speedy manner and for always looking after my flat and solving any problems as quickly as possible. Thanks ... Read Full Review
By : Ryan Spong
4 Mar 2024Dear Roy, Thank you for leaving a review for Sam and her team. We\'re pleased to hear that your tenant\'s maintenance request was dealt with in a timely manner. Sam is extremely customer ...
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