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Bath, BA1
4.9/5, 77 Reviews
100% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
Fine & Country Bath, the award-winning boutique estate agents, is located in the heart of Georgian Bath at 36 Gay Street. Matthew Valander-Blower and Steven Shepherd jointly own the business, offering over 40 years' experience in the Bath and surrounding areas property sector. We are independent but supported by t
he international presence and marketing expertise of Fine & Country.
Our innovative use of lifestyle marketing and bespoke property service make Fine & Country the agent of choice for the premium property sector. We offer a refreshing approach to marketing and selling by combining individual flair and attention with the local knowledge and network of contacts of independent estate agency. This, combined with Fine & Country's 350 offices worldwide, in the UK, South Africa and Dubai, all co-ordinated by the London headquarters in Park Lane, Mayfair make us a winning combination - both independent and international. Our team is highly proficient and professional, dedicated and courteous. We operate according to strict codes of conduct in order to achieve a successful sale of your property. You are assisted, advised and informed through each stage of the whole transaction.
We combine the very best attributes of independent estate agency backed up by powerful marketing capability and strong international presence. Fine & Country is open 6 days a week Monday to Saturday.
"A stress free purchase from..."
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5 Star Review
By : 'Julia Q'
Services :
Would you recommend ? : Yes
4 Jul 2024People found this helpful0
A stress free purchase from honest sales agents. Thank you!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £375,000 | £12,000,000 |
Areas covered
- BA1
- BA14
- BA15
- BA2
- BA3
- Bath
- BS30
- BS31
- Gloucestershire
- SN12
- SN13
- SN14
- Somerset
- Wiltshire
Address
Fine & Country
36 Gay Street, Bath, Somerset
BA1 2NT
01225 320032
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Fine & Country Branches (View All 181)
Sold via these guys and they ...
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1 Star Review
By : 'Mike'
Services :
Would you recommend ? : No
10 Nov 2025People found this helpful
Sold via these guys and they were 100% on the side of the buyer. Sad as we paid their fees.... Read Full Review
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Knowledgeable, professional, ...
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5 Star Review
By : 'Lesley'
Services :
Would you recommend ? : Yes
11 Sept 2025People found this helpful
Knowledgeable, professional, personable. Originally bought the house 10 years ago through F&C and subsequently used them for the... Read Full Review
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Steven and Matthew, and their ...
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5 Star Review
By : 'Jane'
Services :
Would you recommend ? : Yes
10 Sept 2025People found this helpful0
Steven and Matthew, and their office team, were always professional, friendly and keen, very easy to talk to and most importantly, sold our house. Very happy from start to finish with F&C... Read Full Review
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We entrusted the sale of our ...
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5 Star Review
By : 'Pauline'
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Would you recommend ? : Yes
10 Sept 2025People found this helpful
We entrusted the sale of our parents’ house to Fine&Country during challenging economic times. Matthew and Steven were exemplary in their sensitive support and guidance about preparing the house for sale and keeping us informed and positive once it was on the market. The office staff too were... Read Full Review
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I had a fantastic experience ...
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5 Star Review
By : 'Kerry'
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Would you recommend ? : Yes
6 Aug 2025People found this helpful0
I had a fantastic experience selling my farmhouse with Fine & Country. Matt and Steve did a great job from start to finish — always professional, yet a pleasure to work with. They kept me regularly updated throughout the process and gave valuable advice on how best to present the property for sale. ... Read Full Review
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Fine & Country Bath have ...
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5 Star Review
By : 'Michael'
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Would you recommend ? : Yes
15 Jul 2025People found this helpful0
Fine & Country Bath have provided us with a great service when we bought our house and then again when we sold it 8 years later. The owners of the Bath branch of Fine & Country were personally involved in the process which we considered to be vital and therefore helped sell the house in record time ... Read Full Review
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Fine and Country were superb ...
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5 Star Review
By : 'Kate'
Services :
Would you recommend ? : Yes
11 Jul 2025People found this helpful0
Fine and Country were superb to deal with at every point. They were polite, helpful, discreet, encouraging and knowledgeable. We would recommend them to... Read Full Review
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We were extremely impressed ...
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5 Star Review
By : 'Jane'
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Would you recommend ? : Yes
11 Jul 2025People found this helpful0
We were extremely impressed with the service received from start to finish whilst selling our property. Would highly recommend Steve and the team in Bath who really went the extra mile to make sure the process ran smoothly! Thank you... Read Full Review
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Great advice on preparing the ...
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5 Star Review
By : 'Laura'
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Would you recommend ? : Yes
30 Jun 2025People found this helpful0
Great advice on preparing the house for sale and on how to market it. Excellent communication throughout the process... Read Full Review
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Matt and Steve were extremely ...
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5 Star Review
By : 'claire'
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Would you recommend ? : Yes
21 Apr 2025People found this helpful0
Matt and Steve were extremely helpful and supportive with my house sale. They responded to my phone calls and were proactive in getting my house... Read Full Review
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Steve and Team were ...
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5 Star Review
By : 'Luluko'
Services :
Would you recommend ? : Yes
14 Apr 2025People found this helpful0
Steve and Team were incredibly friendly and helpful throughout the process. Our queries were promptly replied and the team was diligently liaising with the seller. The transaction was completed much more efficient than expected. As first-time buyers, we felt supported and no pressure at... Read Full Review
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Matt, Steven and all the team ...
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5 Star Review
By : 'Tom'
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Would you recommend ? : Yes
24 Feb 2025People found this helpful0
Matt, Steven and all the team were incredibly helpful, diligent, communicative and straightforward in supporting our purchase. Everything was very smooth thanks to their efforts. We would certainly use their services again if buying or selling around... Read Full Review
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Service was good and ...
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5 Star Review
By : 'Paul'
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Would you recommend ? : Yes
5 Feb 2025People found this helpful0
Service was good and presentation of my property was of a high standard. It took a while to sell the property but perseverience and patience and we got there in the... Read Full Review
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Steven, Matthew and the team ...
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5 Star Review
By : 'Andy'
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Would you recommend ? : Yes
5 Feb 2025People found this helpful0
Steven, Matthew and the team were very helpful from start to finish. We are very happy that we had Fine and Country sell our house. Would definitely came back should we ever move... Read Full Review
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From the moment I met Steve, ...
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5 Star Review
By : 'Sarah'
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Would you recommend ? : Yes
7 Nov 2024People found this helpful0
From the moment I met Steve, I knew that his professional judgement and calm manner were exactly what I needed to support me through the process of selling my house. He was always readily available, patient and helpful and proved to be an invaluable link between myself and the buyers. His input... Read Full Review
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A fantastic experience from ...
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5 Star Review
By : 'Dee'
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Would you recommend ? : Yes
3 Nov 2024People found this helpful0
A fantastic experience from start to finish. Steve and Matt were incredibly supportive, transparent, and responsive. They took the time to understand what I was looking for and help me find it, and their professionalism and dedication truly made a... Read Full Review
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A brilliant, efficient and ...
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5 Star Review
By : 'Emma'
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Would you recommend ? : Yes
11 Oct 2024People found this helpful0
A brilliant, efficient and personalised service from all at Fine & Country Bath. From the first valuation visit to the day of completion, they were incredibly supportive, clear and quick to offer options, guidance and ways forward. Quick and problem solving approach from people who understand house ... Read Full Review
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Very good experience when ...
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5 Star Review
By : 'Dave'
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Would you recommend ? : Yes
22 Jul 2024People found this helpful0
Very good experience when purchasing our new home in Rode. Matthew and Steven extremely professional and friendly as were all their staff. Great communication and a pleasure to have dealings... Read Full Review
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My family property took a ...
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5 Star Review
By : 'DORINDA'
Services :
Would you recommend ? : Yes
4 Jul 2024People found this helpful0
My family property took a long time to sale and it had to be reduced twice. Fine & Country were a great company to deal with. The initial photos were good. The description of the property accurate and they undertook the majority of the viewings. Contact was good throughout. I would recommend... Read Full Review
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A stress free purchase from ...
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5 Star Review
By : 'Julia'
Services :
Would you recommend ? : Yes
4 Jul 2024People found this helpful
A stress free purchase from honest sales agents. Thank... Read Full Review
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Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by a director who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
admin@tpos.co.uk
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 8/4/2025, 10:21:40 AM by allAgents
