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Interlet Residential
3.2/5, 9 Reviews
50% Recommended
100% letting valuation accuracy
44% letting fee satisfaction
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"Friendly and..."
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5 Star Review
Gabby and Jessica
By : 'Ali'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : CF5
28 Jul 2025
People found this helpful0
A very friendly and professional agent. I have been using Interlet the last 8 years. I am very happy with their service. I highly recommend them.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 44.00% | £300 | £485 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 4 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Address
Interlet Residential
14 Mundy Place, Cardiff, Cardiff County
CF24 4BZ
02920 400000
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
No Property Found
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Friendly and ...
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5 Star Review
By : 'Ali'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CF5
28 Jul 2025
People found this helpful0
A very friendly and professional agent. I have been using Interlet the last 8 years. I am very happy with their service. I highly recommend ... Read Full Review
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Worst letting agency in ...
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1 Star Review
By : 'Lili'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF24
6 Jan 2024
People found this helpful0
I feel like I lost days of my life dealing with interlet. They stand out as the most unprofessional, disrespectful, and dishonest letting agency I've encountered. Their actions spoke volumes about their lack of integrity and greed. TLDR: property wasn’t clean and lacked promised ... Read Full Review
Attached Files
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Very friendly staff. I was ...
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5 Star Review
By : 'Maz'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Tenant)
Rent PCM : £350
Would you recommend ? : Yes
Postcode : CF24
26 Nov 2020
People found this helpful1
Very friendly staff. I was locked outside with no keys, in the evening of November, and I called their emergency number. I was in my flat in less than 20 minutes. They always want to ... Read Full Review
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Very good sales team, could ...
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2 Star Review
By : 'Rupert'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Tenant)
Rent PCM : £300
Would you recommend ? : No
Postcode : CF24
31 Aug 2020
People found this helpful0
Very good sales team, could sell ice to eskimos. After that no customer service, until you get cross with them. Then it's only a patch up job. Damp issues at the property that were painted over. Used condom under the bed after a " Deep clean". Think they cleaned the cobwebs in ... Read Full Review
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Great ...
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5 Star Review
By : 'Jon'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Tenant)
Rent PCM : £320
Would you recommend ? : Yes
Postcode : CF23
11 Feb 2020
People found this helpful0
I can honestly say this is one of the better agencies out there, if you don't want to be conned for ridiculous charges or any hidden fees then this is the place to be..as I pretty much got my whole deposit back. Zaid is very understanding and easy to talk to if you need anything sorted from ... Read Full Review
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Terrible ...
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1 Star Review
By : 'Harriet'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Tenant)
Rent PCM : £310
Would you recommend ? : No
Postcode : CF24
1 Sept 2018
People found this helpful3
Interlet is literally the worst estate agent company you could imagine. When we moved in to a property owned by the family who runs the estate agents, one of the kitchen windows had a bullet hole in it, there was sick under the sofa, the house was not clean, there was an unfinished extension, which ... Read Full Review
Comments on Agent Fees
Average
Comments (1)Was this helpful?:
By : Pierre-Anthony Hubert
5 Dec 2018I had a severe comparing problem with this landlord back in 2016, please contact me if you'd like...
Interlet responded quite ...
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4 Star Review
By : 'chairstuffing'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Tenant)
Rent PCM : £485
Would you recommend ? : Yes
Postcode : CF24
9 Mar 2018
People found this helpful2
Interlet responded quite quickly to majority of my queries whilst I was living in the property managed by them, and they did well at resolving any problems I had with the property. They were friendly and reliable, and I didn't have any problems getting my deposit back etc. I felt the agency ... Read Full Review
Comments on Agent Fees
Renewal fee was high -- even for a partial year.
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I have had my fair share of ...
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5 Star Review
By : 'Student'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CF24
14 Aug 2017
People found this helpful2
I have had my fair share of letting agencies in Cardiff for the past few years and I have to say, Interlet is by far the best as they are extremely professional and fulfilled all my requests and needs in terms of renting my flat in Cardiff. Zaid was very polite, helpful and easygoing and so were ... Read Full Review
Comments on Agent Fees
Good
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I used this letting agent to ...
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1 Star Review
By : 'Annoyed'
Branch : Cardiff, 14 Mundy Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CF24
26 Apr 2017
People found this helpful2
I used this letting agent to attempt to rent a house with some girls for my third year, what happened was a complete and utter nightmare! The first time we went to view houses we saw 3 houses that we really liked, so I spoke to *(who is the 'boss' of the company) about changing a clause ... Read Full Review
Comments on Agent Fees
Bad
Comments (1)Was this helpful?:
By : Another annoyed person
31 May 2017Hi, I'm not a student but I have a very similar situation going on with this same landlord (the boss issue too). I would really really like for you to contact me if you will. You can send me a mail ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
