David Hammond Chartered Surveyors

rented a property managed by Vaughan Hammond over five years. During that time, David Hammond, as director, repeatedly failed to uphold basic legal and ethical standards expected of a letting agent. Despite raising multiple complaints about serious disrepair — including black mould, electrical hazards, severe damp, and structural issues — very little was done. In some cases, I had to carry out repairs myself just to make the property habitable. When I finally brought in professional surveyors to assess the damp, instead of resolving the issues, the landlord issued a Section 21 eviction notice. The timing strongly suggests this was retaliatory — something that is unlawful under the Deregulation Act 2015. David Hammond oversaw all of this, including the agency's refusal to deal with statutory repairs and its failure to act in good faith. In my experience, Vaughan Hammond is not a professional or trustworthy agency, and David Hammond has demonstrated a consistent pattern of neglect and avoidance of responsibility. I would not recommend this agency to any tenant or landlord.