The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.8/5, 5 Reviews
33% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
40% sales fee satisfaction
40% letting fee satisfaction

Reily
By : 'CG'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SE18
From the get go, we have had nothing by incompetence from RAR. Every time we tried to ring them to enquire about some of their properties, the respondent would be eager to put the phone down and ‘email us’ but these emails would take weeks to arrive - Trying to get any sort of response was a joke. We finally got in contact with Reily Giddons, who I believe is a manager there after asking multiple times to view a few properties that we liked but were told we were wasting his time and to have a nice day, all because we had put in a 10% lower offer on some other properties they had that have been sat on the market months, when other respectable companies are more than happy to discuss those things with you. Having read some of the reviews on here, we realised this is not an avenue (or dingy, dark alley) we wish to go down, having seen what a mess it can be after this. I’m not surprised their office is hidden away from the public with customer service like that. Don’t waste your time with them!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 40% | £0 | £0 |
| Lettings | 100% | 40% | £1,525 | £1,525 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 2 |
Royal Arsenal Residential
6 Building 46 Marlborough Road, London, Greater London
SE18 6TA
0208 854 2068

By : 'CG'
Branch : London, 6 Building 46 Marlborough Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SE18
From the get go, we have had nothing by incompetence from RAR. Every time we tried to ring them to enquire about some of their properties, the respondent would be eager to put the phone down and ‘email us’ but these emails would take weeks to arrive - Trying to get any sort of response was a joke. ... Read Full Review

By : 'Andrius'
Branch : London, 6 Building 46 Marlborough Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : SE28
In all my 12 years renting in London, I have never dealt with anything close to this level of arrogance and ignorance from any real estate agency or in fact any entity dealing with customers. Tried to arrange multiple viewings via calls and emails weeks, all to be led on and disregarded last ... Read Full Review

By : 'R'
Branch : London, 6 Building 46 Marlborough Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE18
Royal Arsenal Residential decided to non return me the holding deposit pretending that it will repay the Landlord for the Flat being off the market for one week. But when I requested them to provide a prof that the apartment was off the market the agent just ignored my emails replying badly. Very ... Read Full Review


By : 'Tim'
Branch : London, 6 Building 46 Marlborough Road
Services : Letting (As a Owner)
Rent PCM : £1525
Would you recommend ? : Yes
Postcode : SE18
As a letting Agent I find them very helpful and efficient, Riley and Keith are always available to help. In 16 years of using them I have always had a first class ... Read Full Review


By : 'GD'
Branch : London, 6 Building 46 Marlborough Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE18
Royal Arsenal Residential, nothing Royal about them! -No management in entire lease period -Poor maintenance of flats -Rude and unavailable staff -Oversold, under-delivered -Scammers with checkout policy We rented from Royal Arsenal Residential for a little less than a year, and found the ... Read Full Review
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Last updated at 1/28/2016, 5:38:45 AM by allAgents