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Lexstone

1/5, 1 Reviews
0% Recommended

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1 Star Review

By : 'Ragda Lawash'
Services : Letting(I am a Tenant)
Sold price : £2050
Would you recommend ? : No
Postcode : SW8

14 Jun 2025
People found this helpful0

I was forced to leave the flat due to a severe rat infestation, environmental health risks, and structural damage. I went on sick leave due to the physical and psychological harm caused by the conditions. Despite clear medical documentation, the agent refused to release my deposit, rent paid in advance, and pest control costs unless I signed a “settlement” to give up my legal rights. This is now being investigated by Trading Standards, the Property Ombudsman, and my legal team. I am now homeless and left without safe accommodation, this agency continues to operate unchecked. Future tenants should proceed with extreme caution — especially you’re vulnerable, have pets, or expect basic human standards. I’ve never been more disappointed in a housing experience in my life.


Comments on Agent Fees

I was scammed

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Address

Lexstone
50 Bell StreetLondon, City of London
NW1 5BU
020 7723 7979

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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I am an NHS doctor who became ...

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1 Star Review

By : 'Ragda'
Branch : London, 50 Bell Street
Services : 2
Sold price : £2050
Would you recommend ? : No
Postcode : SW8

14 Jun 2025
People found this helpful

I was forced to leave the flat due to a severe rat infestation, environmental health risks, and structural damage. I went on sick leave due to the physical and psychological harm caused by the conditions. Despite clear medical documentation, the agent refused to release my deposit, rent paid in ... Read Full Review


Comments on Agent Fees

I was scammed

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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