The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 154 Reviews
97% Recommended
96% sales valuation accuracy
100% letting valuation accuracy
93% sales fee satisfaction
93% letting fee satisfaction

Sandra
By : 'Clara'
Services : Sales(As a Buyer)
Sold price : £940
Would you recommend ? : Yes
Postcode : TW11
Sandra was a pleasure to work with on my purchase. She was very responsive, helpful and proactive in following things up. The process went very smoothly. Would highly recommend.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96.00% | 93% | £135,000 | £4,450,000 |
| Lettings | 100% | 93% | £650 | £3,300 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 1 | 43 | 0 | 55 | 3 | 22 | 0 | 5 | 2 |
Castor Bay Property
Patch, 42 York Street, Twickenham, Greater London
TW1 3LJ
020 8892 5656





By : 'Kat'
Branch : Castor Bay Property, Patch, 42 York Street
Services : 2
Would you recommend ? : Yes
Postcode : KT2
We had a fantastic experience with Castor Bay Property! The team is incredibly professional and efficient, and they made our move go so smoothly from start to finish. They’ve always been very helpful and responsive whenever we’ve needed anything. A special thank you to Tina and Diana their ... Read Full Review
By : 'Kat'
Branch : Castor Bay Property, Patch, 42 York Street
Services : 2
Would you recommend ? : Yes
Postcode : KT2
We had a fantastic experience with Castor Bay Property! The team is incredibly professional and efficient, and they made our move go so smoothly from start to finish. They’ve always been very helpful and responsive whenever we’ve needed anything. A special thank you to Tina and Diana their ... Read Full Review


By : 'Jim'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Vendor )
Sold price : £262500
Would you recommend ? : Yes
Postcode : KT1
I have worked with Sandra, Rick, Diana, Tina, and the team over 12 years, during which they have sold 2 properties me and managed my letting. I can honestly say that they have provided me with a 5star service in every possible way. I have used other agents in the past, and none can hold a candle ... Read Full Review
Very reasonable fees. Worth every penny!

By : 'I'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Vendor )
Would you recommend ? : No
Dear Sandra, I’d like to thankyou very much the very caring and efficient sale of my house in Teddington recently. The whole process was seamless from the first open home viewings to negotiating the best offer and then managing the sales process through to a successful completion. I was very ... Read Full Review

By : 'Clara'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Buyer )
Sold price : £940
Would you recommend ? : Yes
Postcode : TW11
Sandra was a pleasure to work with on my purchase. She was very responsive, helpful and proactive in following things up. The process went very smoothly. Would highly ... Read Full Review

By : 'Samantha'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Always efficient and friendly. I have been with them 3 years and they always deal with issues ... Read Full Review


By : 'Michael'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W4
I've had a really positive experience renting through Castor Bay. They've been consistently responsive, helpful, and professional throughout my time as a tenant. Any issues or maintenance requests have been handled quickly and efficiently, and their communication has always been clear and friendly. ... Read Full Review
By : 'Sally'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1
Castorbay since I was lucky to be living in the flat in Strawberry Hill going into my fourth year because of personal reasons have been professional and always available when things have needed attendance . Castorbay have a team of reliable professionals to sort out the problems that life throws ... Read Full Review

By : 'Mark'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2
They have been my letting agent over ten years. They have solved every issue we have had with the property in a very fast manner. The team is polite and great to deal with. I would recommend ... Read Full Review


By : 'Alina'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W1U
My partner and I rented through Castor Bay Property over three years, with Tina and Diana as our main points of contact. Our experience was truly exceptional from start to finish. They were always friendly, professional, and quick to assist with anything we needed. We couldn’t recommend them ... Read Full Review
By : 'Emma'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW2
We had a brilliant experience with Castor Bay. Sandra was wonderful! I thought the company's philosophy and strategy around marketing the house was great and we very quickly got an offer we were happy with. We would absolutely use them ... Read Full Review


By : 'Yan'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W2
I've been renting from Castor Bay Property for over two years. Throughout my tenancy, Tina and Diana were my main points of contacts for me. Dealing with Castor Bay Property, and the two of them has always been seamless. Very friendly, efficient and always willing to help and support. Would I ... Read Full Review


By : 'Rosanna'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Buyer )
Sold price : £740000
Would you recommend ? : Yes
Postcode : TW1
Sandra and Rick Tooley were an honest and honourable couple, which is a rare find in the world of estate agents. Even though they were principally representing the seller’s interests, They were very supportive to us throughout the sale and were persistent in following up the necessary ... Read Full Review


By : 'Ross'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW1
Working with the Castor Bay team was effortless always there to advise and to help wherever needed. Sandra, Rick and the team were great. Would definitely use again if selling a ... Read Full Review


By : 'Patricia'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : TW1
I have been an extremely happy renter through Castor Bay for over 10 years, Everyone on the team have without exception been extremely attentive in all matters, and Tina in particular. I have been very fortunate with all the excellent service and helpful advice. Thank ... Read Full Review
By : Diana Tooley
23 Sept 2024Thank you very much for your kind words! The last 10 years have been a real pleasure managing your tenancy and look forward to continuing to assist you going...


By : 'Patrick'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : TW12
We have rented through Castor Bay for 4 years and we cannot speak any higher of the service we have received. Whenever there has been a problem, it has been swiftly and satisfactorily resolved. Our biggest thanks go to Tina, who has always been at the end of an email and looked after us very ... Read Full Review
By : Diana Tooley
23 Sept 2024Thank you so much for your kind review! We're delighted to hear that you've had such a positive experience over the past 4 years. Tina and the entire team are always happy to help, and it's...


By : 'Ana'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : W12
It was a short let and the house was great, we had a really good experience. Without a doubt the highlight of the past year was all the help and support that Tina showed anytime was needed. Truly appreciate all the support, she was always really to solve any issues ok the way . Would defenitly ... Read Full Review
By : Diana Tooley
23 Sept 2024Thank you so much for your kind words! We're thrilled to hear you had a great experience with Castor Bay Agency. Tina and I are so happy to know our efforts made a positive impact. It was a pleasure ...


By : 'Ana'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W12
The house was great, we had a good experience, but the highlight of all this process was Tina's help and support throughout the last year, she was always super helpful and quick to solve any issues. I truly appreciate it, couldn't make with without her. Totally recommend the agency, and ... Read Full Review


By : 'Eleanor'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1475
Would you recommend ? : Yes
Postcode : TW1
Amazing property, helpful agents and absolutely lovely landlords who privately managed the property. We spent a great five years there ... Read Full Review


By : 'Natasia'
Branch : Castor Bay Property, Patch, 42 York Street
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : TW12
I have had an excellent experience with Castor Bay. Tina has been extremely helpful throughout my process of finding my new home. Tina has gone over and beyond to assist with all of my queries and has kept great communication. Thank you so ... Read Full Review
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Last updated at 4/30/2025, 9:01:11 AM by allAgents