The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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Gosia
Alf
By : 'Jas Sagoo'
Services : Other()
Would you recommend ? : No
Gosia was very helpful and gave us great advice and insight of how Alto would work best our business. She supported us through the process.
Value for money
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Quality
By : 'Burton'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : No
We've felt to have been in good hands at every step of the way with the Alto team. We'd used another CRM that we quickly found was not what we wanted or needed as a user experience and needed to change. From our initial look at the system, through to the onboarding team, the design team and the ... Read Full Review
Value for money
Service
Quality
Ravi
Lisa
By : 'Pure'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Postcode : NR2
Since joining Alto, the support from every Team Member has been outstanding. Couple that with the actual software, I can genuinely say that it has been life changing. We were very old school and did everything on excel spreadsheets, and one rent receipt processing would take 1015 minutes taking ... Read Full Review
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Quality
Lisa
By : 'Park'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Postcode : W9
Very fast and efficient service from Lisa Gray & the rest of the ... Read Full Review
Value for money
Service
Quality
Gosia
Alf
By : 'Jas'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : No
Gosia was very helpful and gave us great advice and insight of how Alto would work best our business. She supported us through the ... Read Full Review
Value for money
Service
Quality
Gosia
By : 'Northwoods'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : No
New to alto and so far extremely impressed by everybody I have dealt ... Read Full Review
Value for money
Service
Quality
Lisa
By : 'CODA'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Postcode : G66
Lisa was very helpful in the migration process, i would recommend ... Read Full Review
Value for money
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Quality
Stephanie
By : 'Tony'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Stephanie’s assistance was first and she was very efficient and polite when we had a query ... Read Full Review
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Quality
Madeline
By : 'Liv'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
A very friendly welcome and in depth training sessions. Clear instructions and helpful recording. Each session has given me more confidence despite finding the experience overwhelming. The kindness and patience of the team has been ... Read Full Review
Value for money
Service
Quality
By : 'Kat'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
Alto give the best training, which is bespoke to your office. Hayley Ward helped us to get even more out of the functionality - and gives the best top ... Read Full Review
Value for money
Service
Quality
Madeline
By : 'Alto'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Madeline Faulkner was very helpful and informative on our training session highly ... Read Full Review
Value for money
Service
Quality
Ema
By : 'Hannah'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Ema was really friendly and efficient in helping with all ... Read Full Review
Value for money
Service
Quality
By : 'Garth'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Sold price : £0
Rent PCM : £0
Would you recommend ? : Yes
The software is really good and compared to many of the softwares I have used it is really good. Could be more user friendly and flow better not so tech savvy user but the foundation is there. With that being said when you have staff members such as Ema Wheeler on board it really helps speed up ... Read Full Review
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Quality
Madeline
By : 'Stephen'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Postcode : SL3
Just starting to go throught the accounts go live train with Madeline Faulkner, I found our first session very easy to understand and the training was deliver in a very clear ... Read Full Review
Value for money
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Quality
Ema
By : 'Northwoods'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Postcode : SE25
Top support, at every stage of what seems like a daunting process there is help ... Read Full Review
Value for money
Service
Quality
Ema
By : 'Dorota'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : No
Ema Wheeler was highly professional and helpful throughout our interaction. She showed us exactly what we needed and provided additional useful information, especially the alto customers. Her knowledge and approach gave us great confidence. Ema is an excellent asset to your company, and after ... Read Full Review
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Quality
By : 'Lawrence'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : No
We have just moved to Alto and the service from the whole team has been amazing,. However special shoutout to Gosia who has been with us through the onboarding all the way, she has been fabulous and nothing was to much trouble Gosia. Highly ... Read Full Review
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Quality
By : 'Leander'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : No
Fantastic training session with Emma,put me at ease , definitely ... Read Full Review
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Quality
Ravi
Lisa
By : 'Marc'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Postcode : CV32
Ravi & Lisa have made this whole process so easy and straight forward. They are both on hand to answer any queries or questions we throw at them. Its been stress free and streamlined. Thanks again everything. Its been a ... Read Full Review
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Quality
By : 'Aspire'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Other
Would you recommend ? : Yes
Postcode : TF9
A breath of fresh air to someone who has been using spreadsheets over twenty years. It saves me one and a half days a ... Read Full Review
Value for money
Service
Quality
By : 'Raj'
Branch : LondonSE1 2LH, The Cooperage, 5 Copper Row
Services : Conveyancing
Would you recommend ? : No
Be very careful of the contract terms, as it auto renews 24 months, so if you don’t terminate your agreement on the the 23rd Month - their contract auto-renews for another 24 Months Straight - and if you amicably ask them / request to terminate any earlier than 24 months they simply refuse. We ... Read Full Review
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Quality