The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 687 Reviews
95% Recommended
97% sales valuation accuracy
99% sales fee satisfaction

Eliza
By : 'Debbie'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Excellent communication . Eliza kept me in touch and phoned rather than just sending emails
By : Benjamin Brain
9 Jun 2025Hi Debbie! Thank you for your 5-star review of your moving experience with Eliza and the Alvaston team. We're pleased to see that you felt the communication was excellent, with Eliza in particular keeping in touch via phone instead of relying on just email. The team their pride themselves on delivering a personal service and they'll be delighted to see your comments. On behalf of everyone here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move! All the best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 97.00% | 99.00% | £26,875 | £26,700,000 |
Hannells
27 Shardlow Road, Derby, Derbyshire
DE24 0JG
01332 573130
By : 'Joseph'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE24
Debbie was fantastic. Very customer oriented and did everything in her power the sake to expedite quickly. All the staff in the store were... Read Full Review
By : Benjamin Brain
28 Aug 2025Hi Joseph, Thank you for you review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you found Debbie in particular to be very customer oriented, doing...


By : 'Dharmendra'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE24
We recently purchased our home through Hannells and could not be happier with the service we received. From start to finish, the whole process was smooth and stressfree, thanks to the support of Debbie. She was there to help us at every stage, answering questions promptly, keeping us updated, and... Read Full Review
By : Benjamin Brain
22 Aug 2025Hi Dharmendra! Thank you for such a brilliant review of your moving experience with Debbie, Sharon and the Alvaston team. We're pleased to see that you couldn't have been happier with the...
By : 'Dharmendra'
Services : 4
Would you recommend ? : Yes
Postcode : DE24
We recently purchased our home through Hannells and could not be happier with the service we received. From start to finish, the whole process was smooth and stressfree, thanks to the support of Debbie. She was there to help us at every stage, answering questions promptly, keeping us updated, and... Read Full Review


By : 'Kaia'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : DE24
Very helpful during our offer process and first visit of property. Fast responses and as first time buyers we had lots of questions so this was... Read Full Review
By : Benjamin Brain
20 Aug 2025Hi Kaia! Thank you for your review of your moving experience with Eliza, Joe and the Alvaston team. We're pleased to see that the team have been very helpful throughout the offer process and...

By : 'BOGDAN'
Services : Sales( As a Buyer )
Sold price : £152000
Would you recommend ? : Yes
Postcode : DE24
Great and easy experience all round. Everything went smooth and everyone was... Read Full Review
By : Benjamin Brain
20 Aug 2025Hi Bogdan! Thank you for your review of your moving experience with Eliza and the Alvaston team. We're pleased to see that you had a great and easy experience purchasing your property, with...
By : 'Cape'
Services : 3
Sold price : £225000
Would you recommend ? : Yes
Postcode : DE24
I don't have much to say but I wasn't disappointed by the agents. Debbie always kept in touch and prompting me when my participation was needed. Thanks to other staff members I have spoken to, Joe and Heather, in fact, I might have spoken or emailed everyone in the Alvaston office at some point so... Read Full Review
By : 'Michael'
Services : 3
Sold price : £300000
Would you recommend ? : Yes
Postcode : DE24
Did not believe how quick and easy it was to sell my bungalow in one week. Thank you Hannells of... Read Full Review


By : 'Michael'
Services : Sales( As a Vendor )
Would you recommend ? : No
Did not believe how quick and easy selling my bungalow could be. Thanks all the team at Hannells Alvaston making it possible in one... Read Full Review
By : 'Laura'
Services : 4
Would you recommend ? : Yes
Postcode : DE24
Hannells at Alvaston have been fantastic. As a first time buyer, they have helped navigate through this process. I want to give a special mention to Eliza who was fantastic at the start of the process to Debbie at the end of the process who was also fab! Thank you, I love my home and I ever... Read Full Review


By : 'Anita'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE24
Very happy with the service we received from the staff at the Alvaston branch, from our first appointment to receiving an offer on our property, the communication was excellent, keeping us up to date with viewings and processes, they could not have done anymore us. Particular shout out to Eliza,... Read Full Review

By : 'E'
Services : Sales( As a Buyer )
Sold price : £154000
Would you recommend ? : Yes
Postcode : DE24
Excellent, best customer service, polite, friendly , helpful and respectful team... Read Full Review
The best agency in the UK. Thanks so much for everything you have done.

By : 'Jade'
Services : Sales( As a Buyer )
Would you recommend ? : No
All of the Alvaston team have been brilliant but I’d like to give a special shoutout to Eliza answering all of my many questions. Nothing was too much trouble! Thank you making this process a lot less... Read Full Review
By : 'Sandra'
Services : Sales( As a Vendor )
Would you recommend ? : No
excellent service received from Hannells Our agent Debbie was exceptional. The sale was not easy, but she handled the process very... Read Full Review
By : Benjamin Brain
30 Jul 2025Hi Sandra! Thank you for your brilliant review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you felt you received an excellent service and that Debbie...

By : 'Eliza'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Have had an excellent service from Eliza, very professional and great... Read Full Review
By : Benjamin Brain
30 Jul 2025Hi there! Thank you for your review of your moving experience with Sharon, Eliza and the Alvaston team. We're pleased to see that you had an excellent service from Eliza, who was very...

By : 'Ali'
Services : Sales( As a Buyer )
Would you recommend ? : No
Always kept us updated throughout the whole process, even when our solicitors didn’t update us yet Debbie sent an email to us advising what’s... Read Full Review


By : 'Mia'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE24
Amy is very prompt in her responses and easy to reach. So far first impressions is that Hannels is a very diligent and serious agency with a friendly and personable approach. Sharon who also showed us many properties is a lovely person that sought to our individual forever home preferences. Overall ... Read Full Review
By : Benjamin Brain
24 Jul 2025Hi Mia! Thank you for your 5-star review of your moving experience with Amy, Sharon and the Alvaston team so far. We're pleased to see that you've found the team to be diligent and serious, yet ...
By : 'Mohammed'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE24
Hannells have been absolutely amazing from the get go. From booking multiple viewings properties to getting through to completion. Debbie was our sales progressor, she was fantastic. Debbie kept us updated every step of the way, allowing us to get a full grasp of the process which we needed... Read Full Review
By : Benjamin Brain
24 Jul 2025Hi Mohammed! Thank you for your brilliant review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you found them to be amazing from the get go and that...

By : 'Eliza,'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE24
Excellent customer service received and staff and very patient and... Read Full Review
By : Benjamin Brain
23 Jul 2025Hi! Thank you for your 5-star review of your moving experience with Eli/za, Amy, Sharon and the Alvaston team. We're pleased to see that you've received excellent customer service and that...
By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE24
Alvaston house sale. The team at Hannells were fantastic throughout, guiding us skilfully through the different stages of our house sale. Every email, every phone call, every letter was responded to immediately which made progression smooth and worryfree. The professionalism of this team was... Read Full Review
By : Benjamin Brain
23 Jul 2025Hi John! Thank you for such a glowing review of your moving experience with Amy and the Alvaston team. We're pleased to see that they were fantastic throughout and were quick to respond to all...
By : 'Darren'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE24
Excellent service throughout the sale - cant recommend them... Read Full Review
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Last updated at 10/2/2024, 6:12:37 AM by allAgents