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McHugh & Co

2/5, 4 Reviews
50% Recommended

0% sales valuation accuracy

25% sales fee satisfaction

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Welcome to McHugh & Co. We are an independent Estate Agents and Auctioneers established in 1983.
"Title: Misleading Lease..."

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1 Star Review

By : 'AA'
Services : Sales( I bought a property using them)
Would you recommend ? : No
Postcode : W9

9 May 2025
People found this helpful0

My sister purchased a flat in Maida Vale, W9, through an auction held by McHugh & Co. The auction catalogue and online listing clearly stated that the property had a lease term of “approximately 142 years unexpired.” Based on this information, she bid on and won the property, paying a 10% deposit and auction fees. However, after the auction, we discovered that the actual lease was only 52 years at the time of bidding, and any lease extension would only take place after completion—subject to further legal formalities. None of this was mentioned clearly in the auction listing or marketing material. This information was buried in legal documents that were not easily accessible before bidding. When we raised concerns, McHugh & Co. refused to take responsibility, referring us to the “special conditions” and disclaimers in the legal pack. But this is not acceptable: when a listing says “142 years unexpired,” it implies the lease already exists—not that it might happen later. We’ve since filed formal complaints with The Property Ombudsman, Trading Standards, and the Solicitors Regulation Authority regarding the misrepresentation and the conduct of the seller's solicitor. ⚠️ If you're considering bidding with McHugh & Co., be extremely careful. Their listings may not reflect the legal position of the property, and you risk losing a substantial deposit based on misleading information.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale0.00%25.00%£120,000£120,000
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Address

McHugh & Co
71 ParkwayLondon, Greater London
NW1 7PP
0207 485 0112

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Misleading ...

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1 Star Review

By : 'Ramak'
Branch : London, 71 Parkway
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : W9

10 May 2025
People found this helpful

I’m writing this as a close friend of the buyer involved in a recent property auction handled by McHugh & Co., regarding Lot 35A – 301 Shirland Road, Maida Vale, W9. The facts are very clear — your public auction listing explicitly stated: “Leasehold. Approximately 142 years unexpired.” There was ... Read Full Review

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Title: Misleading Lease ...

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1 Star Review

By : 'AA'
Branch : London, 71 Parkway
Services : 4
Would you recommend ? : No
Postcode : W9

9 May 2025
People found this helpful

My sister purchased a flat in Maida Vale, W9, through an auction held by McHugh & Co. The auction catalogue and online listing clearly stated that the property had a lease term of “approximately 142 years unexpired.” Based on this information, she bid on and won the property, paying a 10% deposit ... Read Full Review

Comments (0)Was this helpful?:
Great company. I like their ...

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5 Star Review

By : 'Buyer'
Branch : London, 71 Parkway
Services : Online Auctions (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : RM3

5 Nov 2024
People found this helpful0

Great company. I like their online auction bidding platform. ... Read Full Review

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McHugh & Co - ...

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1 Star Review
UserName

By : 'Saws'
Branch : London, 71 Parkway
Services : Sales (Prospective Vendor/Buyer)
Sold price : £120000
Would you recommend ? : No
Postcode : BR1

5 Jul 2021
People found this helpful8

Called McHugh & Co to check if they had received my pre-auction offer for a property (£5k over the guide price set) and it was answered by a rude person called Marino - he basically laughed at my offer and refused to even send it to the vendor because he said "there was no ... Read Full Review

Comments (1)Was this helpful?:

By : Alan Tait

4 Dec 2022

I think it's unfair to leave such a negative review simply because your offer was turned down. You make the point that your offer was £5k about the reserve, but to keep this in perspective...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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