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London, E1W
1.8/5, 5 Reviews
25% Recommended
0% sales valuation accuracy
100% sales fee satisfaction
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"Grossly negligent,..."
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1 Star Review
Daniel
By : 'Unhappy Customer'
Services : Sales( I bought a property using them)
Would you recommend ? : No
Postcode : E1W
24 Jun 2025
People found this helpful0
EA2 has been one of the worst property management experiences I’ve ever had. They failed to conduct a proper tenant checkout, didn’t arrange the professional cleaning they promised, and left me to cover the costs after misleading me into returning the deposit. Maintenance issues were ignored or delayed, and basic requests—like a report on floor damage—were met with silence or vague excuses. They routinely overcharge contractor work refusing to consider competitive quotes. I was billed £221 to replace a single blind, and over £2,000 tiling work—all without clear justification. When questioned, they default to smug defensiveness rather than transparency or service. Despite clear breaches of their contractual duties, they’ve resisted terminating the agreement and offered meaningless alternatives like “rent collection only.” It’s a textbook example of a company coasting on landlord apathy and hoping no one holds them accountable. If you value your property, your money, or basic competence—avoid EA2 at all costs. I’m actively exploring formal complaints to The Property Ombudsman and Trading Standards.
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Latest Reviews
Unhappy Customer
Nurur Chowdhury
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0% | 100.00% | £560,000 | £560,000 |
Address
Ea2 Estate Agency
35a Wapping High Street, London, Greater London
E1W 1NR
020 7702 3456
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Ea2 Estate Agency Branches (View All 2)
Grossly negligent, ...
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1 Star Review
By : 'Unhappy'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : E1W
24 Jun 2025
People found this helpful0
EA2 has been one of the worst property management experiences I’ve ever had. They failed to conduct a proper tenant checkout, didn’t arrange the professional cleaning they promised, and left me to cover the costs after misleading me into returning the deposit. Maintenance issues were ignored or... Read Full Review
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EA2 is the worst Wapping ...
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1 Star Review
By : 'May'
Services : Letting (As a Tenant)
Rent PCM : £1670
Would you recommend ? : No
Postcode : E1W
6 Jan 2021
People found this helpful3
EA2 is the worst Wapping agent - AVOID My flatmate and I rented 14 China Court in September via EA2 and regretted the decision since moving in. EA2 Agency has failed to (1) do a proper job inspecting the property for fit before renting it out and (2) abide by the tenancy agreement in which the... Read Full Review
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Terrible communication, with ...
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1 Star Review
By : 'Marina'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : E1W
8 Sept 2020
People found this helpful0
Terrible communication, with terrible time skills - never contacted the landlord with our offer (sent other offers in the meantime) and wouldn’t answer our emails or phone... Read Full Review
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We were offered great ...
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5 Star Review
By : 'Nurur'
Services : Sales (As a Buyer)
Sold price : £560000
Would you recommend ? : Yes
Postcode : E14
19 Jul 2019
People found this helpful0
We were offered great services and customer care in regard to the purchase of our property - new family home. Amy Navarro was our sales adviser. We were profoundly impressed with her... Read Full Review
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Awful experience from day ...
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1 Star Review
By : 'wappingtenant'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E1W
12 Nov 2018
People found this helpful3
Ea2 has made our move-in experience awful. They refuse to take responsibility for their mistakes or for problems within the property which the tenants are not liable for. We completely regret renting through them, and it has cost us time and money to get our property into proper shape. They seem to ... Read Full Review
Comments (1)Was this helpful?:
By : MTK
6 Nov 2020Unfortunately I am on the same boat and will be keen to hear your experience and...
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