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MY DEPOSITS
1.9/5, 8 Reviews
25% Recommended
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"Always side with..."
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1 Star Review
By : 'peter'
Services :
Would you recommend ? : No
12 Dec 2024
People found this helpful0
Always side with tenant. Landlord doesnt respond to deposit request within 7 days - released to tenant Tenant doesnt to request despite months (and provide evidence of unpaid rent, serious damage etc) - deposit held & not released to anyone. Just had tenant claim fraud (council paid there deposit, he paid zero deposit or rent, damaged room etc). Evidence of tenancy contract, lack of rent payments, photos of damage and mess, emails from council stating do not return money to tenant as council money. Tenant had zero evidence except his own word/lies - ADR scheme released money to him that was never his in first place. Meant to be independent but ignored all evidence. This is recurrent issue - they always sway to tenants no matter what (as obviously landlord must be in wrong al the time). I have officially reported to Department of Levelling up, housing & communities which is similar to ombusman/next stage of complaints. This company is absolute joke yet we have to use these scam of company (or we'd be breaking landlord regulations). As landlords we are very strict in following all government guidelines, advice and respond promptly to repairs/issues (and have several good tenants who tell us this), however when poor tenants that cost us thousands, this company is absolute joke and will not help at all. Hope more people report them so they get seriously investigated and hopefully shut down
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Unhappy landlord
Address
MY DEPOSITS
Kingmaker House Station Road, New Barnet, Hertfordshire
EN5 1NZ
0844 980 0290
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Always side with ...
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1 Star Review
By : 'peter'
Branch : New BarnetEN5 1NZ, Kingmaker House Station Road
Services : 42
Would you recommend ? : No
12 Dec 2024
People found this helpful0
Always side with tenant. Landlord doesnt respond to deposit request within 7 days - released to tenant Tenant doesnt to request despite months (and provide evidence of unpaid rent, serious damage etc) - deposit held & not released to anyone. Just had tenant claim fraud (council paid there ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Emmanuel'
Branch : New BarnetEN5 1NZ, Kingmaker House Station Road
Services : 42
Would you recommend ? : Yes
5 Dec 2024
People found this helpful0
Benjamin was very professional and helpful. He was patiently supportive throughout my time with him on phone. There's also something about him that inspires. I'm very glad having met someone like ... Read Full Review
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Favoured rogue landlord due ...
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1 Star Review
By : 'Cara'
Branch : New BarnetEN5 1NZ, Kingmaker House Station Road
Services : 42
Would you recommend ? : No
19 Nov 2024
People found this helpful0
Ended up losing over half of my deposit due to my deposits not being qualified to detect who was responsible for mould so charged 50/50 to me and landlord aswell as 10% for trimming of a small hedge and wiping plug sockets. Absolute rip off and disgusting. They did not look at my evidence from the ... Read Full Review
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CLOWNS ...
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1 Star Review
By : 'Peter'
Branch : New BarnetEN5 1NZ, Kingmaker House Station Road
Services : 42
Would you recommend ? : No
20 Jul 2023
People found this helpful1
Absolute CLOWNS! Tenant left over £2000 of damage and a text saying I could keep the deposit. I offered pages and pages of evidence. The tenant would not reply to “MyDeposits” but got back 50% of the bond returned. Adjudication officer should never be employed! This took 6 months from start to ... Read Full Review
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Avoid at all ...
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1 Star Review
By : 'No'
Branch : New BarnetEN5 1NZ, Kingmaker House Station Road
Services : 42
Would you recommend ? : No
10 Aug 2022
People found this helpful4
Awful service. Won't release tenancy deposits to new deposit scheme and won't intervene when previous agent has been asked to authorise transfer and not responded. Don't call back when asked to, don't respond to emails. I wish to particularly nominate Armani as being completely ... Read Full Review
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NOT ...
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1 Star Review
By : 'Unhappy'
Branch : New BarnetEN5 1NZ, Kingmaker House Station Road
Services :
Would you recommend ? : No
21 Apr 2021
People found this helpful6
We have been asking Mydeposits (George and some other colleagues) for around 2 months to clarify what forms the estate Agent submitted (if any ) when the tenant changed. Unfortunately we are continuously ignored or the replies provided do not answer the specific questions leading us to be concerned ... Read Full Review
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Great ...
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4 Star Review
By : 'Leon'
Branch : New BarnetEN5 1NZ, Kingmaker House Station Road
Services :
Would you recommend ? : Yes
10 Apr 2019
People found this helpful0
I had made a mistake with a payment. Doubling up on the storing of a deposit and I notified My Deposits who have advised that they will get this amended and refund the extra cost that I accidentally paid. Great customer service, no ... Read Full Review
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Do not use these deposit ...
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1 Star Review
By : 'Brenda'
Branch : New BarnetEN5 1NZ, Kingmaker House Station Road
Services :
Would you recommend ? : No
23 Jun 2016
People found this helpful2
I had a dispute with my tenant where they decorated the bathroom without my permission, broke the towel rail and damaged an electrical box The redecoration was done with ordinary paint and not bathroom paint and the extractor fan was completely blocked with fluff and dust they complained that the ... Read Full Review
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