The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 332 Reviews
99% Recommended
98% sales valuation accuracy
90% sales fee satisfaction

Toni-Ann
By : 'Gilly'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : CV21
We bought a house through ToniAnn, and to say that she pays attention to detail would be an understatement. She is tenacious and will try her absolute hardest; she moved her own personal plans around to accommodate our second viewing, and we ended up buying that house.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 98.00% | 90.00% | £70,000 | £26,000,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 194 | 1 | 122 | 1 | 12 | 1 |
Guild House Estate Agents
Eastlands Court Business Centre, Rugby, Warwickshire
CV21 3QP
01788 577218



By : 'Bex'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV21
Exceptional service! Blew me away with how attentive and caring they are. They took going ‘above and beyond’ to a level. Communication was fantastic, they’re personable and approachable, their industry knowledge is clearly something they pride themselves on - however simplified and explained it to ... Read Full Review

By : 'Dianne'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV21
From the start Lisa went above & beyond with EVERY aspect of our sale. Lisa's communication is first & is always available. Her video online presence is endearing & her people skills ensure every viewing is professional; informative but easy going & comfortable the viewer(s). When it came to ... Read Full Review


By : 'Gary58'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV21
Kerry & ToniAnn were wonderful in providing helpful advice & support throughout the sale of my Mum's property. They were ... Read Full Review

By : 'Mairi'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £265000
Would you recommend ? : Yes
Postcode : CV21
Lisa Curley has been amazing as an Estate Agent and went way past the extra mile me. I can't praise her enough!! She has many years of experience, and she is such a lovely person, constantly in touch and reassuring you along the ... Read Full Review
Extremely reasonable considering the effort and hours Lisa put in to selling my house and also making sure I was OK.
By : Lisa Curley
14 Mar 2025Thank you Mairi, it was my pleasure, we got there in the end! I hope you enjoy you new home and make lots of happy memories,...

By : 'Nigel'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £147000
Would you recommend ? : Yes
Postcode : CV21
Lisa and team were nothing short of amazing, my place was sold and we were moved into our new place in under 10 week. Service was professional and would recommend to ... Read Full Review
By : Lisa Curley
10 Jan 2025Thanks Nigel, it was our pleasure, I hope you're settling in well to your new...


By : 'Kay'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £385000
Would you recommend ? : Yes
Postcode : CV21
If you’re looking an estate agent that acts promptly, is highly knowledgeable, and truly committed to getting your property sold delivering exceptional service every step of the way, then look no further. This is the team you. I cannot praise Kerry and ToniAnn enough the outstanding service ... Read Full Review
By : 'Lisa'
Branch : Rugby, Eastlands Court Business Centre
Services : 3
Sold price : £385000
Would you recommend ? : Yes
Postcode : CV21
After our experience buying our home with guild house in 2020 there was no question about using them this year when we made the decision to move to our forever home. The team at Guild house provided us with a fantastic service and pulled out all the stops to secure our sale which hit several ... Read Full Review


By : 'Tricia'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Buyer )
Would you recommend ? : No
Kerry and ToniAnn were great- always there when I needed them, and Kerry made sure that I was kept informed at all times. I have no hesitation in recommending them to ... Read Full Review


By : 'Dawn'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV23
Toni and Kerry were really knowledgeable and super helpful throughout the selling process. Nothing was too much trouble and they went above and beyond on a number of occasions to ensure everything ran ... Read Full Review


By : 'bains'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV3
Fabulous, professional and communicated effectively all the way through. Great ... Read Full Review
By : 'James'
Branch : Rugby, Eastlands Court Business Centre
Services : 4
Would you recommend ? : Yes
Postcode : CV22
During a house move process with lots of ups and downs, Kerry and Toni have been so instrumental in making it a success. Very communicative, always going above and beyond to remove ambiguity. Couldn’t recommend ... Read Full Review

By : 'Abhi'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV23
Awesome experience working with Lisa. One of the most thourough and hardworking estate agent I have worked with. She kept me posted throughout the process and thing that impressed me is the depth of information she had. She was on top of all blockers during the process and knew excatly where the ... Read Full Review

By : 'Kim'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV23
Lisa dealt with the sale of my father in laws house and was very professional and efficient from start to finish, getting an offer only 3 days after it being on the market., keeping us updated all through the process, which was about 12 weeks from start to finish! Would definitely ... Read Full Review
By : 'Vicky'
Branch : Rugby, Eastlands Court Business Centre
Services : 3
Sold price : £395000
Would you recommend ? : Yes
Postcode : CV22
We honestly can’t thank Lisa at Guildhouse enough everything she did to help us secure our home. From start to finish, she went above and beyond — negotiating up and down the chain, resolving problems before they became roadblocks, and keeping everyone on track. What stood out most was how ... Read Full Review
Lisa and Guildhouse earnt their fees

By : 'Marie'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £569000
Would you recommend ? : Yes
Postcode : CV22
Lisa Curley is far more than an Estate Agent. She is a driving force to advise and support you through the whole process from that first contact right through to completion. She is a great negotiator, will push through the tough days when the challenges come in the shape of buyers, vendors, other ... Read Full Review

By : 'Simon'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : CV22
Caring, exceptional communication, competitive fees. Selling a probate property is always a sensitive and emotional experience. The team at Guildhouse gave great advice and guidance presale and during the selling process. Highly ... Read Full Review
Competitive


By : 'Sean'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £242000
Would you recommend ? : Yes
Postcode : CV22
The best agents in rugby communication was simply the ... Read Full Review


By : 'Paul'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Vendor )
Sold price : £640000
Would you recommend ? : Yes
Postcode : CV21
Guild House Estate Agents was one of four agents who came out to value our property. We decided immediately that this was the company that we would use and we're so glad that we did. ToniAnn's approach was friendly, but very professional and her valuation was spot on. When it came to the ... Read Full Review


By : 'Adrian'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Buyer )
Sold price : £630000
Would you recommend ? : Yes
Postcode : CV21
Great people helpful. Couldn’t rate them high enough. Top ... Read Full Review

By : 'Gilly'
Branch : Rugby, Eastlands Court Business Centre
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV21
We bought a house through ToniAnn, and to say that she pays attention to detail would be an understatement. She is tenacious and will try her absolute hardest; she moved her own personal plans around to accommodate our second viewing, and we ended up buying that ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure (Sales) Guild House Estate Agents are committed to providing you with the highest standards of service. However, if you feel that our service has fallen short of your expectations, we’d like to hear from you; not only to allow us to apologise to you but also to improve our service. Most complaints can be dealt with by our Manager. They will do their best to resolve the matter quickly and to your satisfaction. Stage One If after speaking with the Manager, you think that your complaint has not been resolved, you are invited to make a formal complaint in writing by email or letter. Please provide a written summary of your complaint and address it to Customer Relations Department as detailed below. Your complaint will be acknowledged within 3 days of being received. The Manager will make contact with you to discuss the matter further prior to launching a full investigation. Upon completion of the investigation, you will receive a detailed response advising you of the outcome in writing within 14 days of receipt of the original complaint. If further time is required e.g. for reports to be received from a third party, then you will receive a written explanation at the end of the 14-day time frame. Please forward your written letter or e-mail to: info@guild-house.com Guild House Estate Agents Ltd 27 Tower Road Rugby Warwickshire CV22 5NA Stage Two If, after a full investigation, you feel that your complaint remains unresolved, the matter will be referred to the Company Director who will personally conduct a separate review of your complaint. You will receive an acknowledgement from the Director within 3 days and a full response within 14 days. Stage Three We are committed to ensuring all complaints are fully and fairly addressed. We respect your right to take any unresolved complaint to an appropriate third party for dispute resolution. Therefore, on our final letter we will always confirm when a ‘deadlock’ situated has been reached, which signals that we have come to the end of our internal complaints procedure and that you may now progress your issues to our Alternative Dispute Resolution entity which is The Property Ombudsman. Please note: You should refer the matter to The Property Ombudsman as soon as possible after receiving our final response, but within 12 months of the date of our ‘deadlock’ letter. You will need to complete the above steps before you raise your concerns with the TPO or NAEA.
Last updated at 5/17/2018, 2:17:02 AM by allAgents