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Foundations Independent Estate Agents (Surrey)

3.6/5, 20 Reviews
63% Recommended

75% sales valuation accuracy

20% letting valuation accuracy

73% sales fee satisfaction

73% letting fee satisfaction

Contact Us
We are a new and innovative estate agency looking to offer all who deal with us the highest levels of service, combining 55 years of experience backed up with bespoke marketing systems tailored to maximise the potential of every property.
"Brillant service,they sold 2..."

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5 Star Review
UserName

Mark

By : 'Les'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes

1 Apr 2025
People found this helpful0

Brillant service,they sold 2 houses me,they are outstanding,thank you

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales75.00%73%£425,000£900,000
Lettings20%73%£1,150£1,695
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1011802016
Address

Foundations Independent Estate Agents (Surrey)
69-71, Commercial WayWoking, Surrey
GU21 6HN
01483 770800

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
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  • ?Rightmove
  • ?Zoopla
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Latest Properties

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Brillant service,they sold 2 ...

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5 Star Review
UserName

By : 'Les'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes

1 Apr 2025
People found this helpful0

Brillant service,they sold 2 houses me,they are outstanding,thank ... Read Full Review

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Early process to get a market ...

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5 Star Review

By : 'Lincoln'
Branch : Woking, 69-71, Commercial Way
Services : Surveying (Surveys)
Would you recommend ? : Yes
Postcode : GU22

12 Nov 2024
People found this helpful0

Early process to get a market & valuation feel & found the whole team at Woking to be more professional than other agents used in the past. I will definitely be using Foundations going forward & when ready to take to the next ... Read Full Review

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Foundations dream ...

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5 Star Review
UserName

By : 'Richard'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU21

28 Mar 2023
People found this helpful0

Foundations were a dream - despite several starters who changed their minds Foundations kept at it. The whole team were superb in particular Lalena who kept us fully aware all the time. Can't say enough good things about them try them you won't be ... Read Full Review

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I sold my flat through ...

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5 Star Review
UserName

By : 'Alan'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Vendor)
Sold price : £425000
Would you recommend ? : Yes
Postcode : GU22

5 Nov 2021
People found this helpful0

I sold my flat through Foundations and was happy with all aspects of the service. The sales guys Vinni and Adam were very proactive, responsive and helpful. I felt well advised on both the price and the prospective buyers, so I was able to complete the sale with a serious and capable buyer. I felt ... Read Full Review

Comments (0)Was this helpful?:
Absolutely ...

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5 Star Review
UserName

By : 'SJ'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Vendor)
Sold price : £530000
Would you recommend ? : Yes
Postcode : GU21

1 Oct 2021
People found this helpful1

Absolutely wonderful team led by Les, probably the best agents in the area, honest, reliable, patient and polite. Selling your home can be immensely stressful but with their help, support and wise guidance the process is made easier. It is safe to say that personally I would never use another agent ... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'Franca'
Branch : Woking, 69-71, Commercial Way
Services : Letting (As a Tenant)
Rent PCM : £1695
Would you recommend ? : Yes
Postcode : GU21

2 Feb 2020
People found this helpful0

We dealt with Nathan from Foundations, who was always very professional, informative and willing to do anything he could to help with the process of renting a ... Read Full Review

Comments (0)Was this helpful?:
Rude director, useless agent, ...

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1 Star Review

By : 'Feedback'
Branch : Woking, 69-71, Commercial Way
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : No
Postcode : GU21

5 Jun 2019
People found this helpful3

When putting my deposit down for a rental property Gero the director, agreed to my conditions I had put forward (wanting to review and agree on contract conditions prior to move in). They were trying to encourage me to review and sign the contract on the day of move in- scam artists!Once time was ... Read Full Review


Comments on Agent Fees

Bad

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Outstanding ...

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5 Star Review

By : 'Angela'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU22

11 Jan 2019
People found this helpful0

The staff at Foundations Woking are outstandingly professional, kind and helpful. I can't praise them highly enough. Right from the very start where we met Les and then his team working alongside him. Special thanks to Lalena who is so professional and kind and very reassuring. She is a ... Read Full Review


Comments on Agent Fees

Good

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Complete satisfaction with ...

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5 Star Review
UserName

UserName

By : 'Patricia'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU21

31 Aug 2018
People found this helpful0

The team at Foundations were professional, helpful and approachable. They gave clear advice and were prompt and efficient in dealing with and helping to resolve issues. They tailored their approach to reflect our particular family circumstances, and worked primarily with my daughters to ... Read Full Review


Comments on Agent Fees

Competitive and fair

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Recent purchase - ...

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5 Star Review

By : 'David'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU24

10 Aug 2018
People found this helpful0

Recently bought a flat in Brookwood through Foundations. To date they have given us an excellent service - organised, knowledgeable and altogether professional. In view of this positive buying experience we now plan to use their letting ... Read Full Review


Comments on Agent Fees

Acceptable

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Appalling ...

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1 Star Review

By : 'Jan'
Branch : Woking, 69-71, Commercial Way
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : GU21

2 Aug 2018
People found this helpful1

We put our house on the market with Foundations in September 2017, it sold fairly quickly and our chain was formed. All the way through the process, we had to keep phoning to see what was happening, we weren't kept informed at all. Eventually after a long Xmas/New Year break, they finally let ... Read Full Review


Comments on Agent Fees

Average

Comments (0)Was this helpful?:
Positive ...

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5 Star Review

By : 'Sam'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU22

24 Jul 2018
People found this helpful0

Customer service (customer first) are at the heart of Foundations modus operandi. We were kept well informed of happenings; always honestly without a sugar coating. Lalena especially deserves a mention - ... Read Full Review

Comments (0)Was this helpful?:
Excellent Sales ...

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5 Star Review

By : 'Wiggins'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Vendor)
Sold price : £900000
Would you recommend ? : Yes
Postcode : GU21

16 May 2018
People found this helpful0

Very pleased with the service we have received from Foundations, for both the purchase of our property 3 years ago, and the subsequent sale also. We have found them friendly (particularly Adam), professional, and happy to give advice on the process when needed. I highly recommend them, and ... Read Full Review


Comments on Agent Fees

Good

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Not very with Foundations at ...

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1 Star Review

By : 'blondebannana'
Branch : Woking, 69-71, Commercial Way
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : GU22

20 Nov 2017
People found this helpful1

Not very with Foundations at all. Completely useless, no interaction between staff members so no one has a clue whats going on. Director on the lettings side never replies to any emails and very long response time from anyone else. Absolute joke of a company who promised us the move in date we ... Read Full Review


Comments on Agent Fees

Expensive fees but not as bad a some other letting agents.

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I always found dealing with ...

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5 Star Review

By : 'Elsie'
Branch : Woking, 69-71, Commercial Way
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU21

5 May 2017
People found this helpful0

I always found dealing with Foundations of Woking extremely professional, efficient and friendly, you do not normally get those two things together. They dealt with the sale of my property extremely well and got a buyer within two days. I have no hesitation, whatsoever, in recommending them. They ... Read Full Review


Comments on Agent Fees

Very, very favourable.

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I dealt with Foundations a ...

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5 Star Review

By : 'Pantaniforever'
Branch : Woking, 69-71, Commercial Way
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : GU21

27 Mar 2017
People found this helpful0

I dealt with Foundations a few years ago when we sold our own house and we had such a pleasant experience and full support by everyone at the branch that I decided to try their letting side too. Right from the first meeting I was struck by their professionalism, determination to act as per my ... Read Full Review


Comments on Agent Fees

Quite frankly, excellent value for money

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Never view any properties ...

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1 Star Review

By : 'Hayden1966'
Branch : Woking, 69-71, Commercial Way
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1
Would you recommend ? : No
Postcode : GU21

27 Feb 2017
People found this helpful2

Never view any properties with these con artists. They I'd give minus stars if possible. This so called agent is the worst ive ever come across and I would not not recommend to my worst enemy. They are judgemental and rude, they dont know how to answer questions on sizes of properties what land ... Read Full Review


Comments on Agent Fees

Ridiculous fees and they don't have a clue what they are doing the worst agency I've ever spoken to.

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Absolutely useless. Don't ...

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1 Star Review

By : 'Tara'
Branch : Woking, 69-71, Commercial Way
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1350
Would you recommend ? : No
Postcode : GU47

9 Jan 2017
People found this helpful3

Absolutely useless. Don't even try to rent from this agent. They show you nice properties, when you interested funny way suddenly gone, becouse the landlord wife rented out without the landlord knowlage. Viewed 3 properties, always the same story. Maybe just discrimination. Waisting time to try to ... Read Full Review


Comments on Agent Fees

Bad

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Have raised a request to get ...

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1 Star Review

By : 'Anybody'
Branch : Woking, 69-71, Commercial Way
Services : Letting (Property Management)
Rent PCM : £1500
Would you recommend ? : No
Postcode : GU9

2 Dec 2015
People found this helpful3

Have raised a request to get the shower fixed just to find out it had been ignored for a week - still no fix to ... Read Full Review

Comments (0)Was this helpful?:
In short stay away!!! Holding ...

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1 Star Review

By : 'dalglish'
Branch : Woking, 69-71, Commercial Way
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1150
Would you recommend ? : No
Postcode : GU2

7 Mar 2015
People found this helpful3

In short stay away!!! Holding deposit thieves, they try hard to find something wrong to fail you so that they keep the holding deposit. I believe they think they will be rich stealing money from vulnerable customers until sometime someone reports them, and that will be me ... Read Full Review


What agent could do to change your mind?

Thieves in short!!


Comments on Agent Fees

Thieves in short!!

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Foundations Independent Estate Agents (Surrey)

Regional Awards Won by Foundations Independent Estate Agents (Surrey)

Individual Branch Awards