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Alvaston, Derby DE24
4.9/5, 687 Reviews
95% Recommended
97% sales valuation accuracy
99% sales fee satisfaction
No description for branch.
"Hannells in Alvaston are a..."
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5 Star Review
Eliza
Heather
By : 'Canadienne Belle'
Services : Sales( I bought a property using them)
Would you recommend ? : Yes
Postcode : DE24
5 Sept 2024
People found this helpful2
Hannells in Alvaston are a wonderful estate agency who deserve recognition for their hard work and dedication to helping me to buy my home. A 'real' estate agency who went above and beyond my expectations to ensure that everyone involved in the transaction, me especially, was happy and satisfied. A jolly pleasurable experience, thank you, the lovely ladies at that branch office. Their expertise and understanding made buying my home a seamless process, even in the face of some challenges that manifested themselves. I couldn't have been happier with their optimism, cheerfulness, humour, kind heartedness and dedicated efforts undertaken from day one of our connection. At each step in the whole process, from start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, they came through with competence, process knowledge, enthusiasm, expertise, professionalism, confidence, capability and commitment to excellence. Throughout my journey, they demonstrated immense patience and understanding of my personal situation, taking all presented to them in their stride. They made sure that I was taken care of throughout the entire process and that the light at the end of the tunnel was not a train bearing down on me. Not only are the staff at Hannells extremely thorough and professional, adept at processes in their professional realm, they are also equipped with wonderful personal skill attributes and in being natural people-persons, super-friendly, engaging, gregarious and great fun to work with. Simply the best, you will be hard-pressed to find a more likeable, patient, hard working, professional, honest and inspiring team of estate agents. They turned what seemed to be a fearful process for me, an expat returning home after many years abroad into a totally pressure-free happy experience, one which I will forever remember and be thankful to them for.
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By : Benjamin Brain
6 Sept 2024Hi Canadienne! Wow! Out of the thousands of reviews from happy customers we've had so far, this is definitely one of the best we've received. Thank you so much for taking the time to share such positive comments about your moving experience with Eliza, Heather and the Alvaston team. Everyone there really does pride themselves on being professional, helpful, friendly, knowledgeable and providing an excellent customer service so to see this highlighted (and much more!) in your comments will really mean a lot to the team. We're delighted that we were able to turn what was originally a fearful process, into a pressure-free happy one! On behalf of the whole team here at Hannells, congratulations on your property purchase. We wish you many happy memories in your new home and look forward to being of service to you again in the future when it's time for your next move! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...
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Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 97.00% | 99.00% | £26,875 | £26,700,000 |
Areas covered
- DE24
Address
Hannells
27 Shardlow Road, Derby, Derbyshire
DE24 0JG
01332 573130
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hannells Branches (View All 7)
Debbie was fantastic. Very ...
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5 Star Review
By : 'Joseph'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
28 Aug 2025
People found this helpful0
Debbie was fantastic. Very customer oriented and did everything in her power the sake to expedite quickly. All the staff in the store were... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
28 Aug 2025Hi Joseph, Thank you for you review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you found Debbie in particular to be very customer oriented, doing...
A Huge Thank You to Hannells ...
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5 Star Review
By : 'Dharmendra'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
20 Aug 2025
People found this helpful1
We recently purchased our home through Hannells and could not be happier with the service we received. From start to finish, the whole process was smooth and stressfree, thanks to the support of Debbie. She was there to help us at every stage, answering questions promptly, keeping us updated, and... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
22 Aug 2025Hi Dharmendra! Thank you for such a brilliant review of your moving experience with Debbie, Sharon and the Alvaston team. We're pleased to see that you couldn't have been happier with the...
A Huge Thank You to Hannells ...
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5 Star Review
By : 'Dharmendra'
Services : 4
Would you recommend ? : Yes
Postcode : DE24
20 Aug 2025
People found this helpful
We recently purchased our home through Hannells and could not be happier with the service we received. From start to finish, the whole process was smooth and stressfree, thanks to the support of Debbie. She was there to help us at every stage, answering questions promptly, keeping us updated, and... Read Full Review
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Very helpful during our offer ...
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5 Star Review
By : 'Kaia'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : DE24
19 Aug 2025
People found this helpful0
Very helpful during our offer process and first visit of property. Fast responses and as first time buyers we had lots of questions so this was... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
20 Aug 2025Hi Kaia! Thank you for your review of your moving experience with Eliza, Joe and the Alvaston team. We're pleased to see that the team have been very helpful throughout the offer process and...
Great and easy experience all ...
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5 Star Review
By : 'BOGDAN'
Services : Sales (As a Buyer)
Sold price : £152000
Would you recommend ? : Yes
Postcode : DE24
19 Aug 2025
People found this helpful0
Great and easy experience all round. Everything went smooth and everyone was... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
20 Aug 2025Hi Bogdan! Thank you for your review of your moving experience with Eliza and the Alvaston team. We're pleased to see that you had a great and easy experience purchasing your property, with...
Very happy ...
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5 Star Review
By : 'Cape'
Services : 3
Sold price : £225000
Would you recommend ? : Yes
Postcode : DE24
14 Aug 2025
People found this helpful
I don't have much to say but I wasn't disappointed by the agents. Debbie always kept in touch and prompting me when my participation was needed. Thanks to other staff members I have spoken to, Joe and Heather, in fact, I might have spoken or emailed everyone in the Alvaston office at some point so... Read Full Review
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Professional as well as quick ...
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5 Star Review
By : 'Michael'
Services : 3
Sold price : £300000
Would you recommend ? : Yes
Postcode : DE24
12 Aug 2025
People found this helpful
Did not believe how quick and easy it was to sell my bungalow in one week. Thank you Hannells of... Read Full Review
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Quick and easy as well as ...
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5 Star Review
By : 'Michael'
Services : Sales (As a Vendor)
Would you recommend ? : No
12 Aug 2025
People found this helpful0
Did not believe how quick and easy selling my bungalow could be. Thanks all the team at Hannells Alvaston making it possible in one... Read Full Review
Comments (0)Was this helpful?:
Hannells at Alvaston have ...
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5 Star Review
By : 'Laura'
Services : 4
Would you recommend ? : Yes
Postcode : DE24
11 Aug 2025
People found this helpful
Hannells at Alvaston have been fantastic. As a first time buyer, they have helped navigate through this process. I want to give a special mention to Eliza who was fantastic at the start of the process to Debbie at the end of the process who was also fab! Thank you, I love my home and I ever... Read Full Review
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Excellent Service ...
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5 Star Review
By : 'Anita'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
6 Aug 2025
People found this helpful0
Very happy with the service we received from the staff at the Alvaston branch, from our first appointment to receiving an offer on our property, the communication was excellent, keeping us up to date with viewings and processes, they could not have done anymore us. Particular shout out to Eliza,... Read Full Review
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Excellent, best customer ...
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5 Star Review
By : 'E'
Services : Sales (As a Buyer)
Sold price : £154000
Would you recommend ? : Yes
Postcode : DE24
6 Aug 2025
People found this helpful0
Excellent, best customer service, polite, friendly , helpful and respectful team... Read Full Review
Comments on Agent Fees
The best agency in the UK. Thanks so much for everything you have done.
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Thank you to the whole ...
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5 Star Review
By : 'Jade'
Services : Sales (As a Buyer)
Would you recommend ? : No
6 Aug 2025
People found this helpful0
All of the Alvaston team have been brilliant but I’d like to give a special shoutout to Eliza answering all of my many questions. Nothing was too much trouble! Thank you making this process a lot less... Read Full Review
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excellent service received ...
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5 Star Review
By : 'Sandra'
Services : Sales (As a Vendor)
Would you recommend ? : No
29 Jul 2025
People found this helpful0
excellent service received from Hannells Our agent Debbie was exceptional. The sale was not easy, but she handled the process very... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
30 Jul 2025Hi Sandra! Thank you for your brilliant review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you felt you received an excellent service and that Debbie...
Excellent ...
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5 Star Review
By : 'Eliza'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
28 Jul 2025
People found this helpful0
Have had an excellent service from Eliza, very professional and great... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
30 Jul 2025Hi there! Thank you for your review of your moving experience with Sharon, Eliza and the Alvaston team. We're pleased to see that you had an excellent service from Eliza, who was very...
Great ...
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5 Star Review
By : 'Ali'
Services : Sales (As a Buyer)
Would you recommend ? : No
24 Jul 2025
People found this helpful0
Always kept us updated throughout the whole process, even when our solicitors didn’t update us yet Debbie sent an email to us advising what’s... Read Full Review
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Very polite, diligent and ...
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5 Star Review
By : 'Mia'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
23 Jul 2025
People found this helpful0
Amy is very prompt in her responses and easy to reach. So far first impressions is that Hannels is a very diligent and serious agency with a friendly and personable approach. Sharon who also showed us many properties is a lovely person that sought to our individual forever home preferences. Overall ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
24 Jul 2025Hi Mia! Thank you for your 5-star review of your moving experience with Amy, Sharon and the Alvaston team so far. We're pleased to see that you've found the team to be diligent and serious, yet ...
Fantastic! ...
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5 Star Review
By : 'Mohammed'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
23 Jul 2025
People found this helpful0
Hannells have been absolutely amazing from the get go. From booking multiple viewings properties to getting through to completion. Debbie was our sales progressor, she was fantastic. Debbie kept us updated every step of the way, allowing us to get a full grasp of the process which we needed... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
24 Jul 2025Hi Mohammed! Thank you for your brilliant review of your moving experience with Debbie and the Alvaston team. We're pleased to see that you found them to be amazing from the get go and that...
Excellent customer service ...
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5 Star Review
By : 'Eliza,'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : DE24
22 Jul 2025
People found this helpful0
Excellent customer service received and staff and very patient and... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
23 Jul 2025Hi! Thank you for your 5-star review of your moving experience with Eli/za, Amy, Sharon and the Alvaston team. We're pleased to see that you've received excellent customer service and that...
The team at Hannells were ...
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5 Star Review
By : 'John'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
22 Jul 2025
People found this helpful0
Alvaston house sale. The team at Hannells were fantastic throughout, guiding us skilfully through the different stages of our house sale. Every email, every phone call, every letter was responded to immediately which made progression smooth and worryfree. The professionalism of this team was... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
23 Jul 2025Hi John! Thank you for such a glowing review of your moving experience with Amy and the Alvaston team. We're pleased to see that they were fantastic throughout and were quick to respond to all...
Excellent service throughout ...
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5 Star Review
By : 'Darren'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : DE24
22 Jul 2025
People found this helpful
Excellent service throughout the sale - cant recommend them... Read Full Review
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