Appalling agent. Jane lost my purchase by being inefficient and never answering the phone or emails. I asked Adam to help and although originally looked like he was doing something then would not answer Phone, texts nor email. My buyers are now let down and we have all spent money. There was no chain but Wright obviously did not communicate with the buyer. In spite of the fact that Jane said they would not continue to market the property if my purchase fell through, guess what, they are marketing it again. What a disgraceful agent.