Fed up with This agency, we keep chasing our deposit , no response and no clear communication; false and irrelevant checkout report , they do not deserve any... Read Full Review

Terrible service!! Not once but twice did they fail to contact me to reschedule bookings, in their words ‘forgot’. Complete waste of my time for what should be an enjoyable experience for a first time buyer. We were left waiting outside on both occasions for 30 mins which is completely... Read Full Review

I would like to express my sincere gratitude to Joanna, Zoe, and Gemma their invaluable assistance and support during the advertising, viewings, and setup as we embarked on our rental journey. All three team members have been instrumental in making this process smooth and straightforward. We have ... Read Full Review

Zoe and Luisa were fantastic throughout my renting process. They were friendly, efficient, and made everything feel easy and stressfree. I really appreciated their support and would highly recommend them to anyone looking great estate... Read Full Review

"Courtney at Richard James Agency has been an exceptional point of contact throughout our 6-month tenancy. Her support and responsiveness have been outstanding, from addressing move-in maintenance issues to facilitating a seamless move-out process as the property is returned. We greatly appreciate... Read Full Review

I wanted to take a moment to thank Joanna the fantastic job she did in renting out my property. As this was my first time letting a property, I really appreciated her professionalism, clear communication, and guidance throughout the process. Joanna made everything straightforward and stressfree,... Read Full Review

... Read Full Review

Zoe was very helpful and professional. She made my renting journey smooth and easy. She is a nice person to work... Read Full Review

Really happy with what Zoe has done me, sorted all issues, patiently helped me to understand the process and made me feel valued as a... Read Full Review

Really happy with what Zoe has done me, sorted all issues, patiently helped me to understand the process and made me feel valued as a... Read Full Review

Richard James is certainly the best estate agent we have used. We’ve dealt with a few agents in the past, but this has been the best experience so far. Michelle, who assisted us when we left the property, and Cheryl, our property manager, were both very helpful and responsive throughout. Even... Read Full Review

I had such a positive experience working with Rocky. From the very beginning, he was professional, approachable, and incredibly helpful. Rocky’s knowledge and guidance were invaluable, and his friendly manner made the whole experience really smooth. Nothing ever felt like too much trouble for him, ... Read Full Review

Professional, very responsive and helpful. Rosie knows what customer satisfaction is all... Read Full Review

Excellent service from start to finish. The Jo was professional, proactive, and made the whole letting process smooth and stressfree. Highly... Read Full Review

A very bright and cheerful Rosie was efficient and professional in dealing with my first venture into renting a property. Bubbly and full confidence, Rosie went out of her way to organise my property viewing at short notice (same day) I also had contact with a number of Rosie's colleagues who were... Read Full Review

Extremely poor experience with Richard James (North Swindon). As a landlord, I experienced repeated mismanagement, lack of communication, unauthorised decisions, and unresolved maintenance issues that caused both financial loss and significant stress. I went thought the official (in house complaint ... Read Full Review

All the team at Richard James have been so helpful and just absolutely fantastic. My particular agent has been amazing, she was kind, understanding and great with communication during a confusing time in my tenancy, always checking in as well as providing me with any additional information I... Read Full Review

Recently moved into a rented property managed by Richard James Estate Agents. The move was super smooth and thank you Millie Sharp for guiding me through, answering all my questions and ensuring I have all the information... Read Full Review

Great help as always from Rosie! Has just quickly re a property which she always does, and always knows when to contact me with any issues! Shout out to Rebecca, Frankie and Millie too - thanks all you do... Read Full Review

Responsive & Helpful Agent - very happy with the service that both Rosie and Zoe had provided. They are really attentive and responsive to all of our queries and I feel like they are on top of their... Read Full Review