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2.5/5, 21 Reviews
38% Recommended
50% letting valuation accuracy
63% letting fee satisfaction
By : 'MJ'
Services : Property Management(They manage our building)
Would you recommend ? : No
Postcode : FY2
Very unhelpful especially Lettings manager that didn’t like being questioned about repairs and defects to a property claiming tennant hasn’t raised any jobs when have emails to prove it. Building concerned doesn’t meet building regulations and certain things are illegal. Her response there’s nothing wrong with said building and don’t call office again very unprofessional and clearly doesn’t know building regulations and Lettings law. Would strongly advice steering well clear of this company.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 63.00% | £433 | £650 |
Broomheads
Broomheads, Blackpool, Lancashire
FY1 3PZ
01253 292222
By : 'MJ'
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : FY2
Very unhelpful especially Lettings manager that didn’t like being questioned about repairs and defects to a property claiming tennant hasn’t raised any jobs when have emails to prove it. Building concerned doesn’t meet building regulations and certain things are... Read Full Review

By : 'Ashley'
Services : Letting (As a Owner)
Rent PCM : £650
Would you recommend ? : Yes
Postcode : FY3
The team at Broomheads are exceptional at everything they do and you are in very safe and very professional hands with them……. They are very quick in the way they carry out their work on your behalf whist constantly keeping in touch with you…….... Read Full Review

By : 'Thirsty?'
Services : Letting (As a Tenant)
Rent PCM : £60
Would you recommend ? : Yes
Postcode : FY1
Lisa was absolutely outstanding in dealing with our landlords and kept us abreast of all the information that we needed. Highly... Read Full Review
By : 'Sandra'
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : FY4
Not even worth 1 star not very helpfull at all a wast of time had all my paper work ready apart from 1 witch was on its way though the post and was told I can't sent my Application form in till I had all the documents which by that time would have been a waste of time, if tiger lettings can... Read Full Review
By : 'Leslie'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : FY4
Dont trust broomheads they mess your head up they said that we can stay and now they kick us out for nothing that wot u call shit landlords need shutting... Read Full Review

By : 'Steve'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : FY5
We bought a house from Broomheads & Andy Welsh dealt with the purchase. He went above & beyond to ensure the process went smoothly & as hassle free as possible. Highly recommend Andy for both Sales & Purchases. Many... Read Full Review
By : 'Demsthefacts'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : FY5
Found this Agent spot on...the reviews on here do seem wildly different to reviews elsewhere.....I know which I believe - Great... Read Full Review
Good
By : 'Roy'
Services : Letting (As a Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : FY39
Applied for a flat and gave all relevant information.Was from them on given the run around by Katrina who firstly said when I inquired about the application the landlady husband was away,then on his return was told the land lady hadn't even looked at the application.I gave information that was ... Read Full Review

By : 'Michawl'
Services : Sales (As a Vendor)
Sold price : £200000
Would you recommend ? : Yes
Postcode : FY4
I have used broomheads since arriving into Blackpool 7 years ago, both buying and selling. Friendly, knowledgeable and professional they also have their ear to the ground. Times change and so do... Read Full Review
You get what you pay for
By : 'Emily'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : FY1
What a horrible agency. Absolutely disgusting men on the phone this morning when I asked for a commercial property advert status..... rude and unprofessional.Please avoid... Read Full Review
By : Mrs Broomhead
29 Mar 2018Were very sorry if you feel our service has fallen below your expectations - please contact us on...


By : 'Susan'
Services : Sales (As a Vendor)
Sold price : £80000
Would you recommend ? : Yes
Postcode : FY1
Best estate agents in blackpool Excellent service well done to Andy, very proffesional, he informed me of all the clients viewing my property and what offers were put in I was amazed it's rare today to get such service always polite and Andy worked so hard to insure that the sale went... Read Full Review
Good
By : 'Howie2017'
Services : Letting (As a Owner)
Rent PCM : £600
Would you recommend ? : No
Postcode : FY2
Awful estate agents avoid at all costs do not use this agent. All staff are useless rude and incompetent i am truly surprised they ever get any custom the way they treat people. The worst customer service i have ever come across. Dont waste your time and money with Broomheads.Colin is a vile person ... Read Full Review
terrible the worst
By : Jane Broomhead
31 Jul 2017I fear something has got lost in translation here Howie2017 - Colin doesn't work in lettings - Perhaps you'd like to call me or e-mail me on Jane.broomhead@broomheads.com and I will see if I can...
By : 'David'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : FY4
Brilliant service. Sold fish and chip shop. Couldnt have asked for more. Very helpful every step of the way. Wont use anyone else. Well done. First class... Read Full Review
Good clear fees
By : 'Be'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £433
Would you recommend ? : No
Postcode : FY1
Wasted our time for six weeks, had to chase it every step of the way. Could never get through to the applications team on the phone and when we did get through they tried to dismiss us. Deliberately unhelpful, lied to us and refused to accept any responsibility for the time it had taken. AVOID AT... Read Full Review
By : 'disappointed'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £575
Would you recommend ? : No
Postcode : FY8
Absolutely terrible service. I tried renting a property off broomheads and the fees are absolutely ridiculous. The person dealing with my application was disrespectful and did not sound bothered in the slightest The customer service is a joke. Avoid if u... Read Full Review
Be more helpful instead of the attitude she had on the phone
Too much and they are not even good
By : 'Jenny'
Services : Letting (As a Tenant)
Rent PCM : £434
Would you recommend ? : No
Postcode : FY4
Avoid any property associated with Broomheads. * They never answer the phone or return any voice messages left. * They left us without hot water for a week and we had to phone Environmental Health before Broomheads would act on it. * The boiler is meant to be serviced once per year. We were... Read Full Review
See all of my comments for what the agent could have done better.
You get what you pay for. Our place was cheap as were all of the assocciated fees but we soon found out why they\'re cheap, because they\'re rubbish.
By : 'Alison'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : FY6
This is truly a terrible Agency. I lived outside the country and they did not take responsibility for anything. Wanting me to obtain Safety ceritificates from my tenant!!. I cannot tell you how awful they are. They never inspect the property, they don't give a damn and i am glad after many years ... Read Full Review


By : 'Gem83'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : FY3
Never rent of BROOMHEADS we certainly wish we never and now they are refusing to give the deposit back even though we left the property in a better state than when we moved in. The staff are all rude, incompetant and god damn lazy. We had no end of problems with anti social behaviour from the... Read Full Review
Not have a bunch of rude and obnoxious staff all the time and actually sort problems out when they arose.
By : 'Susie'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : FY3
Myself and my elderly parents have only been with Broomheads for six months but would have stayed a lot longer if they weren't - lazy, incompetent, uncaring, unprofessional and rude. We have had no communication regarding our heating that has been off for nearly a week now in the middle of winter! ... Read Full Review
The agent could have been more communicative, they could have been more emphatic even if they could not deal with the problem immediately to at least made us aware of some kind of timeline.... Just saying to us I can\'t do anything without the landlords permission is not acceptable after 3 days, and at least convey to us a sense of urgency! I have since moved out of the property a week earlier than scheduled and I have to say if the staff at Brromheads want to know how things could be improved they could learn how it\'s done properly from the staff at Oystons!
By : 'veryunhappycusuomer'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
... Read Full Review
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Last updated at 2/2/2016, 7:41:09 AM by allAgents