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Mickleover, Derby DE3
4.9/5, 309 Reviews
94% Recommended
96% sales valuation accuracy
98% sales fee satisfaction
No description for branch.
"I had a really good..."
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5 Star Review
Sam
By : 'Siobhan'
Services : Sales(As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : DE22
21 Oct 2024
People found this helpful4
I had a really good experience with Hannells from start to finish. Getting a valuation on my property was really quick, easy and all the costs and how they were going to market my home was made really clear and simple. During the viewing process I was kept informed and given plenty of notice about viewings being booked and the estate agents themselves conducted the viewings which worked well for me due to work and travel commitments. When I received an offer on my property Hannells were able to negotiate and get the best price possible for my home. Once I had an offer confirmed I was passed over to Olivia at sales progression. Throughout the entire progression of my sale she has maintained at keeping me updated at every step, sending me regular emails to inform me of any progress made. When I did call for an update, which wasn't often as she would regularly update me, she was kind and helpful and made me feel that nothing was too much trouble which I found great and an opposite to other services used within the sale process, for this I was really grateful. She was excellent at liaising with the buyers solicitors and my own solicitors to establish where we were in the process. In completion of my sale she wasn't available for me to hand my keys over however swiftly called me after I left the office to congratulate me on the completion of my sale. All around a great service from start to finish.
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By : Benjamin Brain
21 Oct 2024Hi Siobhan! Wow! What an amazing review - thank you so much for taking the time to leave such comprehensive and positive feedback about your moving experience with Sam, Olivia and the Mickleover team. We're really pleased to see that you felt the experience was really good, from start to finish, and not only did they do a great job of securing the best possible price - but Olivia also kept you well informed and up to date right up until handing the keys over. The team their pride themselves on their results and customer service so they'll be delighted to see your comments - Olivia in particular! On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move! All the very best, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...
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Ali Kamran
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 96.00% | 98.00% | £39,000 | £47,000,000 |
Address
Hannells
15 The Square, Derby, Derbyshire
DE3 0DD
01332 540522
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hannells Branches (View All 7)
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5 Star Review
By : 'House'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE3
26 Aug 2025
People found this helpful0
All my dealings with staff at the Mickleover branch have been very good, most contacts were with Gemma who was always helpful and on the... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
27 Aug 2025Hi! Thank you for your 5-star review of your moving experience with Gemma, Sarah and the Mickleover team. We're pleased to see that your dealings with the branch have always been very good and...
Property ...
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5 Star Review
By : 'House'
Services : 3
Would you recommend ? : Yes
Postcode : DE3
26 Aug 2025
People found this helpful
All my dealings with staff at the Mickleover branch have been very good, most contacts were with Gemma who was always helpful and on the... Read Full Review
Comments (0)Was this helpful?:
Everyone has been absolutely ...
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5 Star Review
By : 'Emma'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE3
21 Aug 2025
People found this helpful0
Everyone has been absolutely fantastic. From valuation, to pictures, listings, viewings and updates. I’m hugely impressed. Sarah has been dealing with our house sale and she is just so friendly and helpful. She’s been so good at guiding us but allowing us to decide exactly what’s right. We hugely ... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
26 Aug 2025Hi Emma! Thank you for such a brilliant review of your moving experience with Sarah an the Mickleover team. We're pleased to see that you've been impressed with the service you've received and...
Highly ...
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5 Star Review
By : 'Ali'
Services : Sales( As a Buyer )
Sold price : £215
Would you recommend ? : Yes
Postcode : DE65
19 Aug 2025
People found this helpful0
Excellent service and the communication has been outstanding. Highly... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
20 Aug 2025Hi Ali! Thank you for your 5-star review of your moving experience with Eve, Sally and the Mickleover team. We're pleased to see that you felt the service was excellent and their communication...
Eve was fantastic with us and ...
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5 Star Review
By : 'Liam'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE65
9 Aug 2025
People found this helpful0
Eve was fantastic with us and was a great... Read Full Review
Comments (0)Was this helpful?:
A brilliant experience start ...
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5 Star Review
By : 'H'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE3
8 Aug 2025
People found this helpful0
A brilliant experience start to finish. Helpful & friendly staff making the whole process that bit... Read Full Review
Comments (0)Was this helpful?:
Excellent ...
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5 Star Review
By : 'I'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE22
1 Aug 2025
People found this helpful0
After friends bad experiences with other estate agents, we headed straight to Hannell's, and we're SO glad we did. Our circumstances were frustratingly complicated but Gemma made it all as easy as possible us and we are enormously grateful. We couldn't have been more delighted when not only... Read Full Review
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Excellent throughout the ...
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5 Star Review
By : 'Phil'
Services : Sales( As a Vendor )
Sold price : £240
Would you recommend ? : Yes
Postcode : DE3
24 Jul 2025
People found this helpful0
The whole team throughout the sale process have been superb, but Laura has been exceptional. Brilliant communication, continually updating and making contact with both myself and the Buyer. She really is a credit to your... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
25 Jul 2025Hi Phil! Thank you for such a brilliant review of your moving experience with Laura and the Mickleover team. We're pleased to see that you found Laura in particular to be exceptional with...
Great customer service ...
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5 Star Review
By : 'Pryesh'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE3
22 Jun 2025
People found this helpful0
Great customer service throughout the sale, responded to any queries very... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
1 Jul 2025Hi Pryesh! Thank you for your 5-star review of your moving experience with Laura and the Mickleover team. We're pleased to see that you found the customer service throughout the sale to be...
What a great ...
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5 Star Review
By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £215000
Would you recommend ? : Yes
Postcode : DE3
16 Jun 2025
People found this helpful0
It was clear when it came to selling my property the only agent to work with was Hannells,purely due the volume of their ' Sold' boards in... Read Full Review
Comments on Agent Fees
very transparent and competitive
Comments (1)Was this helpful?:
By : Benjamin Brain
17 Jun 2025Hi Peter! Thank you for a brilliant review of your moving experience with Gemma, Sam and the Mickleover team. We're pleased to see that you felt they were the only agent to work with due to the ...
All the staff were very ...
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5 Star Review
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £300000
Would you recommend ? : Yes
Postcode : DE22
23 May 2025
People found this helpful0
All the staff were very helpful and guided us through the process very... Read Full Review
Comments (0)Was this helpful?:
House ...
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5 Star Review
By : 'Ben'
Services : 506
Would you recommend ? : Yes
Postcode : DE23
16 May 2025
People found this helpful0
Had to get a house valuation probate after my mum passed away. Hannells were really friendly and professional and helped me out at a very stressful time, Sam explained what my options were and I were to sell I'd feel I was in safe hands, would highly... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
21 May 2025Hi Ben! Thanks for such a brilliant review of your moving experience with Sam and the Mickleover team. We're pleased to see that you felt the team were friendly, professional and helpful during ...
Great communication, nothing ...
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5 Star Review
By : 'Graham'
Services : Sales( As a Vendor )
Sold price : £445
Would you recommend ? : Yes
Postcode : DE3
12 May 2025
People found this helpful0
Great communication, nothing was too much trouble, and we secured a sale subject to contract on our house in 5... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
13 May 2025Hi Graham! Thank you for such a brilliant review of your moving experience with Sarah and the Mickleover team. We're delighted to see that you found the team communicated well, that nothing was ...
A great service from ...
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5 Star Review
By : 'Caroline'
Services : Sales( As a Vendor )
Sold price : £155
Would you recommend ? : Yes
Postcode : DE22
10 May 2025
People found this helpful0
A great service from Hannells. Very professional and helpful. The sale was dealt with care from the staff due to a bereavement, which was needed at this... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
13 May 2025Hi Caroline, Thank you for your brilliant review of your moving experience with Sam, Gemma and the Mickleover team. We're pleased to see that you felt you received a great service and that the...
5 STARS For Hannells ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £290
Would you recommend ? : Yes
Postcode : DE22
9 May 2025
People found this helpful0
We found Hannells very professional and on the ball with our house sale so highly recommend them especially Eve who dealt with the sale us Thank... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
13 May 2025Hi Mr & Mrs Hughes! Thank you for your 5-star review of your moving experience with Sarah and the Mickleover Team. We're pleased to see that you found them to be both very professional and on...
Really good quick responses ...
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5 Star Review
By : 'Amy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE22
2 May 2025
People found this helpful0
Really good quick responses very efficient happy with eveything... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
6 May 2025Hi Amy & John! Thank you for your 5-star review of your moving experience with Eve and the Mickleover team. We're pleased to see that you found them to be quick to respond and very efficient in ...
Thank you for selling my ...
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5 Star Review
By : 'Gemma'
Services : Sales( As a Vendor )
Would you recommend ? : No
30 Apr 2025
People found this helpful0
Thank you selling my property the whole experience was flawless. I was kept informed and great communication. Feedback was great on the phone and e mail. Everyone was very pleasant and worked hard to get a... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
2 May 2025Hi! Thank you for such a brilliant review of your moving experience with Gemma and the Mickleover team. We're pleased to see that you found the team to be pleasant, hard-working, they kept you...
Smooth running and great ...
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5 Star Review
By : 'Lauren'
Services : Sales( As a Buyer )
Sold price : £260000
Would you recommend ? : Yes
Postcode : DE6
29 Apr 2025
People found this helpful0
Smooth running and great communication throughout the entire process. Thank you... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
30 Apr 2025Hi Lauren, Thank you for leaving a 5-star review of your moving experience with Eve and the Mickleover team. We're pleased to see that you found your buying process to be smooth with great...
Great support for first time ...
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5 Star Review
By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £225000
Would you recommend ? : Yes
Postcode : DE3
17 Apr 2025
People found this helpful0
Both Gemma and Eve at Hannells in Mickleover were fantastic in helping us work towards making an offer as first time buyers. They answered all our questions quickly and professionally, and we would easily recommend their services to anyone looking at property in the... Read Full Review
Comments (1)Was this helpful?:
By : Benjamin Brain
22 Apr 2025Hi Mr & Mrs F! Thank you for taking the time to leave a 5-star review of your moving experience with Gemma, Eve and the Mickleover team. We're pleased to see that you found both Gemma and Eve...
I brought my first property ...
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5 Star Review
By : 'Andrew'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE22
27 Mar 2025
People found this helpful0
I brought my first property with Hannells and it’s been an absolute pleasure from start to finish. It has been such a smooth easy process with no hassle whatsoever. I would recommend these guys anyone who is wanting to buy or sell their home. Thank you... Read Full Review
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