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The UK's Largest Customer Review Website for the Property Industry

3/5, 2 Reviews
50% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
By : 'Mr P White'
Services : Letting(Property Management)
Would you recommend ? : No
Postcode : TW18
Very subpar property management company Expect simple repairs to take months (in my case 3 months and still ongoing) as they slow walk all communications and repair activities spread over multiple day and visits with no shows of workmen on pre-agreed days. For me a simple 2 day quoted piece of work is now on day 6 and has resulted in new property damage (including intentional disposal of property items) for which they wish to transfer the charges to correct over to the landlord. Trying to get matters escalated is met with no sense of urgency and more delays. Customer service is extremely poor.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £515,000 | £515,000 |
| Lettings | 0% | 0% | £0 | £0 |
Your Move
115 High Street, Twickenham, Greater London
TW2 7LG
020 8898 6055
By : 'Mr'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : TW18
Very subpar property management company Expect simple repairs to take months (in my case 3 months and still ongoing) as they slow walk all communications and repair activities spread over multiple day and visits with no shows of workmen on pre-agreed days. For me a simple 2 day quoted piece... Read Full Review

By : 'Nicky'
Services : Sales( As a Vendor )
Sold price : £515000
Would you recommend ? : Yes
Postcode : TW3
Alan and his team in this time of coronavirus went above and beyond to help us complete our sale. I couldn't recommend them highly... Read Full Review
By : Alan Woods
13 May 2020Hi Nicky, pleasure working with you, glad it all went...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
www.your-move.co.uk/help/complaints-process
Last updated at 12/16/2015, 5:53:59 AM by allAgents