Canonbury Management

This exactly mirrors our experience. Canonbury agents have really bad manners and charge ridiculous extra fees for just about anything, even for things they don't do. Their business is self-serving - they don't care about the buildings and the people that live in those buildings. Their terms of service are unfair - as you pointed out, it only leaves 1 month window for a notice in a given year. But most disappointingly, even after giving them several months of notice, they only handed over papers to the new managing agent 2 weeks before the end of contract, as if out of spite, to make it more difficult on purpose. Really best to avoid this company

We had a very similar experience in our dealings with Roger Mcelroy. A couple of points to note: 1) For defamation to succeed, the statementsmust cause actual or probable serious financial loss for a trading company or serious harm to an individual's reputation. Canonbury has been leaving a trail of dead bodies behind it for years. I would not worry about its threars 2) Canonbury is regulated by the FCA and is required to ensure its insurance broking business operates in line with client imterests and the Consumer Duty. If unhappy, report them to the Financial Conduct Authority (whistle@fca.org.uk) and / or make a complaint and refer them to the financial ombudsman service 3) Read their contract because they tie you in if you dont give notice during a certain month for a further year. You can challenge this by making a money claim online (MCOL) if they are in breach of the contract. Quick, cheap and simple

Everything that you have posted in this thread is unfortunately only the tip of the iceberg with this company. Can anyone let me know what exit fees Canonbury charged you?

I can't remember what were the exit fees but whatever they were, it was worth it.

Thanks for the reply. I hope anyone who is researching Canonbury pays close attention to the post from G. I wish I had.

We had exactly the same experience with Canonbury. They only managed our building for a year and we have been untangling their mess ever since. We finally departed ways in April 2024 - the exit fees were large, but worth every penny. I am the freeholder of a block of flats and their mis-management, extreme service charges, unnecessary works etc have resulted in issues between ourselves and the leaseholders where we have had to defend their actions in court. Unfortunately their onerous terms (which I reluctantly agreed to) mean we don't have a case against them. Roger is a barrister by training and knows how to play the system. Even though we don't have anything to do with them any more, it still pains me to think of the time we spent with them and the way they treated our block as a cash cow. All leaseholders suffered as a result of their actions and they just got richer without a thought for the people they were taking money from for unnecessary works.