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The UK's Largest Customer Review Website for the Property Industry

5/5, 218 Reviews
99% Recommended
99% sales valuation accuracy
100% letting valuation accuracy
96% sales fee satisfaction
99% letting fee satisfaction

Shona

Paul
Absolutely incredible professional service from Pacitti Jones from start to finish - they literally couldn't improve on anything. We had thought we would get quotes from three companies for selling our flat, but after reading reviews online for a few estate agents, decided to just go with PJ, based on other people's positive experiences with them. Paul, who came to value our flat, was really knowledgeable about this area, and combined his years of expertise with a reassuringly friendly and positive approach in everything. We wanted to take a few days to think things through and there was no hint of Paul trying to push us into anything - we just felt he was super respectful and kind to us throughout. When we decided to put our flat on the market, Shona became our point of contact and we can only describe her as completely outstanding in every way. She combines an air of supreme professionalism with an incredible personal touch, and we have been blown away by her personal commitment to every step of our selling journey. You have complete confidence that she will get the job done brilliantly. And we have to single out Shona's incredible comms for special mention - every email was responded to so quickly, she phoned regularly to keep us up to speed with everything, phoned in-between to see how things were going, and nothing was ever a bother. The PJ portal, where you have every bit of info about your property online, was fantastic, with upcoming viewings logged there, analytics from Rightmove, etc. The actual listing of our property on Rightmove was fantastic, too, with top grade photos and a 360 video - amazing. Our property sold within a week for a significant amount over the HR valuation, and the follow-up from Shona since then has been every bit as spectacular as before the sale. Honestly, after various house moves over the years, with some horrendous estate agent experiences of feeling nothing more than annoying to them and having to chase up literally everything, we can't recommend the Dennistoun team highly enough. It was a completely seamless experience from start to finish, and no wonder they have been awarded all these accolades - they seem to be an estate agent that is completely unique in their field, making the customer feel incredibly valued and important to them through every aspect of their operations. Way to go, guys, and thank you so much - biggest fans!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99.00% | 96% | £85,000 | £1,500,000 |
| Lettings | 100% | 99% | £0 | £0 |
Pacitti Jones
648 Alexandra Parade, Glasgow, City of Glasgow
G31 3BU
0141 611 8884


I recently sold through Pacitti Jones and had a brilliant experience from start to finish. The team were friendly, professional, and always quick to keep me updated on every step of the sale. My flat went on the market and sold quickly, and the whole process was handled smoothly with clear... Read Full Review


I had amazing service throughout the selling process from Paul, Shona and Georgia. My home was sold at closing date a week after the first viewing, thanks to their hard work. And despite how busy they are, the service feels very personal. On top of that - the client portal means you feel entirely... Read Full Review


We approached two other large estate agents in Dennistoun to value our home prior to speaking with Pacitti Jones. Both provided a value lower than what Pacitti Jones ultimately provided and one felt a bit dishonest and the other very inexperienced. I was delighted when Paul from Pacitti Jones... Read Full Review


I chose Pacitti Jones Dennistoun to sell my home after being impressed with their friendly, professional attitude when I was viewing properties with them. Since then, my partner and I have purchased from Pacitti Jones, as well as having them sell my home for me. The whole team have been an absolute ... Read Full Review


Absolutely incredible professional service from Pacitti Jones from start to finish - they literally couldn't improve on anything. We had thought we would get quotes from three companies for selling our flat, but after reading reviews online for a few estate agents, decided to just go with PJ, ... Read Full Review

Shona and the team really went above and beyond when organising the sale of my home. Shona kept in regular contact, providing updates and keeping me informed at every step. The team are so friendly and professional. We were over the moon with the photography and the detail in the listing. I could... Read Full Review

By : 'Derek'
Services :
Would you recommend ? : Yes
1 Dec 2025Pacitti Jones helped sell our property in Dennistoun recently, from start to finish, it was a very positive and professional experience. Shona McCulloch, the Branch Manager, led proceedings from the start, explaining the process and fees structure. The pre-sales and, particularly, the photographer ... Read Full Review
By : 'Laura'
Services :
Would you recommend ? : Yes
28 Nov 2025Highly recommend this Estate Agency. We used the pre-listing service having our photos completed etc meaning we were on market within 48 hours of finding our next property. From start to finish a smooth and professional... Read Full Review

By : 'Bolesey'
Services :
Would you recommend ? : Yes
28 Nov 2025Great service from Shona and the team, with regular check ins to discuss feedback during viewings and also checking in regularly after we accepted our offer. Brilliant communication, phone calls always returned in a very short... Read Full Review


By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £250000
Would you recommend ? : Yes
Postcode : G32
Brilliant service from Shona and the team, with regular check ins when we held our viewings and consistent communication after we accepted our offer. Wouldn’t hesitate to... Read Full Review


By : 'Caroline'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G31
Excellent service rec'd from all staff at Pacitti Jones... Read Full Review


By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £194850
Would you recommend ? : Yes
Postcode : G31
The team at Pacitti Jones Dennistoun were fantastic when we were selling our flat. It really couldn't have been easier. The communication was always timely and clear and their customer portal was very useful. We sold the flat quickly and benefited from the local expertise of the team. The fees... Read Full Review
By : 'Andrew'
Services : 3
Sold price : £194850
Would you recommend ? : Yes
Postcode : G31
The team at Pacitti Jones Dennistoun were fantastic when we were selling our flat. It really couldn't have been easier. The communication was always timely and clear and their customer portal was very useful. We sold the flat quickly and benefited from the local expertise of the team. The fees... Read Full Review
By : 'Andrew'
Services : 3
Sold price : £194850
Would you recommend ? : Yes
Postcode : G31
The team at Pacitti Jones Dennistoun were fantastic when we were selling our flat. It really couldn't have been easier. The communication was always timely and clear and their customer portal was very useful. We sold the flat quickly and benefited from the local expertise of the team. The fees... Read Full Review


By : 'Andrew'
Services :
Would you recommend ? : Yes
10 Nov 2025The team at Pacitti Jones Dennistoun were fantastic when we were selling our flat. It really couldn't have been easier. The communication was always timely and clear and their customer portal was very useful. We sold the flat quickly and benefited from the local expertise of the team. The fees... Read Full Review


By : 'Margaret'
Services :
Would you recommend ? : Yes
4 Nov 2025Excellent service from Pacitti Jones . A big thankyou to Shona who was very professional and friendly lady. She kept us fully informed from the start, also thankyou to Paul and the rest if the team. I would definently recommend Pacitti Jones, they are a fantastic... Read Full Review


By : 'imtiaz'
Services :
Would you recommend ? : Yes
31 Oct 2025We just sold our house, thanks to Pacitti Jones Dennistoun Team. I was really impressed with their professional attitude. The whole team is superb but I would like to mention Paul McTamney who came out for the initial evaluation. He is a magician !!! whatever he said and predicted turned out to be... Read Full Review


By : 'Emily'
Services :
Would you recommend ? : Yes
29 Oct 2025We would highly recommend Pacitti Jones Dennistoun to anyone considering selling their home. From initial contact through to valuation, photography and sales negotiation they were fabulous! Shona, Paul and Georgia are knowledgeable regarding the current market and show a real passion for what they... Read Full Review


By : 'Emily'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G40
We would highly recommend Pacitti Jones Dennistoun to anyone considering selling their home. From initial contact through to valuation, photography and sales negotiation they were fabulous! Shona, Paul and Georgia are knowledgeable regarding the current market and show a real passion what they do. ... Read Full Review


By : 'Riain'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G31
I recently sold through Pacitti Jones and had a brilliant experience from start to finish. The team were friendly, professional, and always quick to keep me updated on every step of the sale. My flat went on the market and sold quickly, and the whole process was handled smoothly with clear... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents