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Carman Friend

3/5, 2 Reviews
50% Recommended

100% sales valuation accuracy

50% sales fee satisfaction

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"Avoid at all costs ..."
Featured Review
1 Star Review

By : 'Ashley'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £290000
Would you recommend ? : No
Postcode : CH3

9 Apr 2024

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I will give a timeline of my experience with carmen friend. Tuesday April 2nd House appears live on Rightmove with a price of £290k, appointment booked to view for Thursday afternoon and offer submitted to owner for £275k. Thursday afternoon main road to area closed for emergency repairs, no way to access property except a detour that would take us passed viewing time. Phoned to change viewing ahead of time and got told next available viewing day is next Thursday a whole week away (with a large offer on the table, with scope to increase surely if they can’t find a sooner appointment they need more staff or less property?). Left at this Saturday at 11.36 (right before they close for the weekend conveniently) called to say there has been an offer made and if we wanted to beat it we would need to be in the high £280s. Asked if we could view earlier, got told no (again seems fishy) told the agent my partner was out at the time but they we would discuss it and come back. Spent all weekend moving money and closing investments to see where we could get to……… great we discovered we can get to £295k !!!! Fantastic. A few more calls on Monday and I’m ready to go. Tuesday morning, call carmen friend to increase my offer to £290 (leaving me a little wiggle room) to be told sorry the seller has excepted a offer on this property and it is no longer available. I was shocked, told I have every legal right to make an offer but they won’t let me view, and they know the owner won’t except an offer without someone having viewed. So basically I have been led down the garden path all week and now backed into a corner, with the company fringing around the law regarding offers. I just wonder if the seller will ever know they lost £12.500k and a very fast sale !. I have a 50% deposit and through my work have access to amazing surveyors, solicitors and mortgage brokers. I also wonder who the lucky sod was who in the current state of property affairs in Chester being through the roof and property selling generally over asking l. I must wonder was it luck ? Or was it who you know !! I fear the latter !! I have since asked to have my information removed by carmen friend and would not trust them to sell me a caravan let alone a house !. So many amazing and long establish estate agents in Chester to pick from , sorry carmen, you’re no friend to me !!!


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    Carman Friend
    11a Lower Bridge StreetChester, Cheshire
    CH1 1RS
    01244 911233

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    1 Star Review

    By : 'Ashley'
    Branch : Chester, 11a Lower Bridge Street
    Services : Letting (As a Prospective Landlord/Tenant)
    Rent PCM : £290000
    Would you recommend ? : No
    Postcode : CH3

    9 Apr 2024
    People found this helpful0

    I will give a timeline of my experience with carmen friend. Tuesday April 2nd House appears live on Rightmove with a price of £290k, appointment booked to view for Thursday afternoon and offer submitted to owner for £275k. Thursday afternoon main road to area closed ... Read Full Review


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    5 Star Review

    By : 'Jess'
    Branch : Chester, 11a Lower Bridge Street
    Services : Sales (As a Vendor)
    Would you recommend ? : Yes
    Postcode : CH2

    23 Jul 2023
    People found this helpful0

    Every member of staff is a pleasure to deal with. They get to know their clients. They are knowledgeable, helpful and no nonsense. I would use them again in an ... Read Full Review

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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 5/21/2019, 3:21:36 AM by allAgents

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