Ellman Henderson

I am a leaseholder going through a deeply frustrating experience with Ellmans following a water leak into my flat from the flat above. The necessary remedial work is a small job —simple, not very costly, and straightforward—yet the process has turned into a prolonged and stressful ordeal. It has ... Read Full Review

Hi, I've been asking Ellmans Property management in Hove, Church Road for months to when they are going to fix the outside of my block. It's in terrible shape around the back of Somerhill Lodge, Hove, where water is getting into my kitchen through the outer wood frame and running down ... Read Full Review

It's December 4th and I've had a hole in the bedroom where my chimney fell in two weeks ago. No one has contacted me to repair the hole in two weeks. It's freezing cold. The 2ft x 1ft hole goes straight outside. There is a constant draft. I'm running the heating on high ... Read Full Review

Hello, We have been told by Ellmans to only contact them now via post, no works are being done at all for the Roof and Redecoration repairs 2021 each flat paid just under 10K for, and we were and are sent admin threats of late payment charges if we do not comply to their invoices. No cleaning ... Read Full Review

This is the first time I’ve written a review ever never mind a bad one but ellmanns have been incompetent unhelpful throughout my attempt to to rent a property through them, it’s been 6 weeks since I put down a holding fee and every turn there has been problems or unclear ... Read Full Review

I am saddened and genuinely surprised by these negative reviews. I am a local landlord whose sole aim is to keep my property in an excellent state of repair and to keep my tenants happy - they stay longer this way which is obviously good for both parties. I have had experience of many local ... Read Full Review

I returned home to find Mags Longbotham from Ellmans and our building manager Aram Papikyan had unlawfully entered my apartment and were standing in my living room! I was furious. They apologised stating they thought I was out of the country. How does that give them the right to enter my ... Read Full Review

We unfortunately have Mags managing our building. She has no interest or regard for the well being of our building. Constantly requires chasing and offers no insight or solutions to any of our problems. Perhaps worst of all, she turned up late and high on god knows what, to one of our meetings. ... Read Full Review

They don't open on weekends. They close at 5pm on weekdays (before most people have finished work). They close for lunch every week day from 1pm to 2.15pm. And seemingly they finish early on a Friday: I just tried to call them at 4.07pm and was greeted by an answerphone message telling me ... Read Full Review

Lived at my property for 8 years, spent thousands in fees, managing fees etc. Terrible staff, arrogant rude and aggressive. No slush fund, poorly managed and always at the end of the tax year they would advise that need MORE money from you to pay the short fall. When ever I see an emblem with their ... Read Full Review

Beware Ellmans as it is now known as it is a VERY unprofessional managing agents that creates problems and then use the tenants hard-earned maintenance money to pretend solve them. In our case, once they had emptied the maintenance fund they then claimed they were "streamlining" their ... Read Full Review

Ellmans are, without a single doubt, the most unprofessional firm of property managers that I have ever had the misfortune to experience. The principal is an odious man with scant ethics. I can only assume that he remains in business simply because he has no one other than those he pays to keep him ... Read Full Review

They are rude, unprofessional, poor communicators and devious. I can hardly believe they are still in business. avoid if you ... Read Full Review

I have never experienced as bad customer service from any company I have ever dealt with. DO NOT RENT THROUGH THEM. I put a deposit on a flat they were advertising and ended up waiting 3 months before I was able to move in. The flat has damp and shouldn't have been rented. I reported a number of ... Read Full Review

Extremely disappointed with the lack of professionalism with this agency. After viewing a property, paying a holding fee for a flat, i was unable to get through to them for the rest of the day to pay the rest of the fees. They eventually called at the end of the day to tell me they've given the ... Read Full Review

*They never miss an opportunity to turn a problem into a crisis. He has very poor interpersonal skills, prefering to whine and shout rather than to take positive action. Although * is very helpful, calm. reasonable and efficient, this cannot mitigate Mr ** poor behaviour and inability to do ... Read Full Review

Being a tenant of a flat managed by Ellmans I found them to be poor communicators and failed to answer emails or phone messages. At one point they lost the keys to our flat and a company repairing the window tried several times to get in and kept ringing me at work, rather than Ellmans managing the ... Read Full Review

I have been in my current property for 3 years and they have always been very ... Read Full Review

Awful! Very bad service, very rude staff and v v in effecient! Avoid it at all possible! If ever you view a home that has an ELLMAN HENDERSON sign on the back door... DONT BUY ... Read Full Review