The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 294 Reviews
99% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
99% letting fee satisfaction

Sarah

Kim
By : 'Ryan'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : DE22
Sarah made what can be a rather anxious and stressful time feel seamless. Her professional but bubbly personality made us feel extremely comfortable. She always kept us well informed of properties as and when they hit the market and as a result helped us find our dream home. We highly recommend if your looking to find your next home contact Sarah and the team and you wont be disappointed with the customer service you'll receive.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 98% | £23,100 | £15,700,000 |
| Lettings | 100% | 99% | £0 | £0 |
Hannells
18 Park Farm Shopping Centre, Derby, Derbyshire
DE22 2QN
01332 556633
By : 'PL'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : DE22
From the outset my property wasn’t treated the best. 1) undervalued 2) asking a review straight after offer accepted 3) passed to sales progression who emailed to say “we will follow and report on progress every step of the way” What a joke that was. No communication or information on sales... Read Full Review
Total rip off for services received!


By : 'J'
Services : Sales( As a Vendor )
Sold price : £305000
Would you recommend ? : Yes
Postcode : DE22
The whole team are always polite happy and helpful and keep you informed. I was selling a house as an LPA the executor and they guided and assisted me through this time and helped with any issues. Through constant communication with hopeful buyers Sarah averted disaster when a buyer pulled out at ... Read Full Review
By : Benjamin Brain
4 Sept 2025Hi J! Thank you for your brilliant review of your moving experience with Bonnie, Sarah and the Allestree team. We're pleased to see that you found them to be polite, happy, helpful and always...
By : 'J'
Services : 3
Sold price : £305000
Would you recommend ? : Yes
Postcode : DE22
The whole team are always polite happy and helpful and keep you informed. I was selling a house as an LPA the executor and they guided and assisted me through this time and helped with any issues. Through constant communication with hopeful buyers Sarah averted disaster when a buyer pulled out at ... Read Full Review

By : 'Joe'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE22
Absolutely brilliant at the allestree branch seems like they couldn’t do enough you and very understanding and approachable. Special shout out to Kim being brilliant aswell. As I’m sure all the staff are that’s just the lady I dealt... Read Full Review
By : Benjamin Brain
22 Aug 2025Hi Joe! Thank you for your brilliant review of your moving experience with Kim and the Allestree team. We're pleased to see that you felt the team were very understanding and approachable, and...
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE22
So far the process has beed very efficient and professional, all the staff are friendly and approachable. What more can you ask... Read Full Review
By : Benjamin Brain
22 Aug 2025Hi Chris! Thank you for your 5-star review of your moving experience so far with Nicola and the Allestree team. We're pleased to see that you've found the process to be efficient and...

By : 'Chris'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : DE22
Just wanted to express our appreciation generally Hannells with regard to our house hunt and a special mention to Sarah Gascoigne who we have had several viewing with so far. Sarah been excellent as far as the viewing she has conducted with us. She has all the information to hand and can answer... Read Full Review
By : 'Paul'
Services : 3
Would you recommend ? : Yes
Postcode : DE22
From valuation to sale and purchase of our bungalow, we have found all staff helpful ,friendly and most of all professional. They understood our property needs have found our ideal... Read Full Review
By : 'Alison'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : DE56
I am very impressed with the service from the team involved with my sale and purchase - Bonnie, Sarah and Kim. They have listened attentively, explained things carefully and communicated well. They have done what they promised and found me a prospective buyer quickly and also found me a property... Read Full Review

By : 'Anita'
Services : Sales( As a Buyer )
Sold price : £270000
Would you recommend ? : Yes
Postcode : DE22
Our experience so far has been nothing short of amazing! The phone is answered quickly and efficiently ( not how we have found other agents……mentioning no names!). The girls are polite, helpful, knowledgeable and informative. Nothing is too much trouble, and they go that extra mile to make sure our ... Read Full Review

By : 'Damon'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE22
Great service by Sarah to get the purchase through the 2nd time! She kept us bang up to date with developments and was always pleasant to discuss things... Read Full Review

By : 'Robert'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Bonnie was enthusiastic, professional and diligent through out the evaluation process. Detailing, costings and importantly backing up her evaluation with evidence of prior sales. After 26 years in this house we have decided to sell up and move on so this is a big deal ... Read Full Review
By : Benjamin Brain
21 Jul 2025Hi Robert! Thank you for such a brilliant review of your moving experience with Bonnie and the Allestree team. We're pleased to see that you felt Bonnie was enthusiastic, professional and...

By : 'Toyah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE22
Amazing progression from Tara! She was brilliant at progressing the sale and cannot rate highly... Read Full Review
By : Benjamin Brain
9 Jul 2025Hi Toyah! Thank you for your 5-star review of your moving experience with Tara and the Allestree team. We're pleased to see that you felt the service you received from Tara was amazing, and...
By : 'richard'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : DE22
Exceptional service from a team well trained in their knowledge of the industry and local... Read Full Review
By : Benjamin Brain
1 Jul 2025Hi Richard, Thank you for your positive review of your moving experience with Nicola and the Allestree team. We're pleased to see that you felt the service was exceptional and that you found...


By : 'Abiodun'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE22
Good communication , Excellent , amazing staffs , quick... Read Full Review
The agent was plain with the negotiation of the property and it is not over priced
By : Benjamin Brain
19 Jun 2025Hi Abiodun! Thank you for your 5-star review of your moving experience with Leah, Kim and the Allestree team. We're pleased to see that you found the team to be great at communicating, quick to ...

By : 'J'
Services : Sales( As a Buyer )
Sold price : £89000
Would you recommend ? : Yes
Postcode : DE1
The move took a lot longer than expected (due to solicitors not Hannells). The communication from Sara was fantastic and always... Read Full Review
By : Benjamin Brain
12 Jun 2025Hi J A! Thank you for your 5-star review of your moving experience with Sara and the Allestree team! We're pleased to see that despite your purchase taking longer than expected, Sara was able...


By : 'Grace'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : DE22
Absolutely outstanding service from the team at hannells allestree, giving a realistic and competitive valuation with detail and time taken so we could realistically compare with other sold prices in the area, giving us a idea of what our property was worth. The time taken on photos and... Read Full Review
By : Benjamin Brain
3 Jun 2025Hi Grace! Thank you for such a fabulous review of your moving experience with Bonnie, Leah and the Allestree team! We're pleased to see that from the valuation to securing a sale in just over a ...


By : 'Toun'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : DE22
Victoria was very professional and helpful. Her response to my query was prompt and she even sent me an after visit... Read Full Review

By : 'James'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £525000
Would you recommend ? : Yes
Postcode : DE22
Bonnie was professional, knowledgeable and charming on her visit to appraise my property ... Read Full Review
By : Benjamin Brain
23 May 2025Hi James! Thank you for your review of your moving experience with Bonnie and the Allestree team. We're pleased to see that you found Bonnie to be professional, knowledgeable and charming...
By : 'Yusuf'
Services : 5634
Would you recommend ? : No
Postcode : DE23
Intending on moving to Derby, I recently contacted Hannells Estate Agents on 14th May 2025. Being Muslim. I respectfully asked to be shown properties by a male, possible. I was also concerned my safety as Hannells Estate Agents insisted on knowing my home address; they said that this was their... Read Full Review
By : Benjamin Brain
23 May 2025Hi Yusuf, Thank you for your feedback. We’re genuinely sorry to hear that you’ve been left feeling disappointed by your experience. To clarify, it is standard company policy — and a common...

By : 'Mark'
Services : Sales( As a Buyer )
Would you recommend ? : No
Right from the start, Hannells Allestree, and in particular, Kim, have given us first service. From the initial viewing, we have been kept informed of progress. There is a way to go yet until completion, but progress to date is extremely... Read Full Review
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Last updated at 10/2/2024, 6:08:56 AM by allAgents