The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 954 Reviews
99% Recommended
98% sales valuation accuracy
98% letting valuation accuracy
94% sales fee satisfaction
97% letting fee satisfaction

Daniel

Adam
By : 'Ann Marie B-P'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : LS7
As a landlord I have used many estate agents but Northwood is the best I have ever worked with. They are very professional and eager to help. I always use their services whenever I need new tenants. In conclusion, there is a reason I keep coning back to them. I can't recommend them enough!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 94% | £33,500 | £1,800,000 |
| Lettings | 98% | 97% | £374 | £2,250 |
Northwood
64 Harrogate Road, Leeds, West Yorkshire
LS7 4LA
01132392791


We recently bought our first home with Northwood. They were great to deal with and made all the process so easy. Always ready to help and answer to any question we had. Massive thank you to all the... Read Full Review


I cannot speak highly enough of my experience with Northwood Leeds. From the moment I first reached out to them, their professionalism and dedication to ensuring a seamless renting process were abundantly clear. Throughout my tenancy, they consistently demonstrated a remarkable level of... Read Full Review

Sold a couple of houses with Northwood, good reach, advice when needed, and always responsive. Would... Read Full Review

Really happy with how the sale has been handled. We had an offer fairly quickly and although it's taken a few months to get to completion, Karen our sales coordinator has been very patient and kept me informed throughout the process. She's really helped keep me from panicking! Northwood ... Read Full Review

I chose to use Northwood to sell my property because they have always done an excellent job managing it as a rental for me. Their integrity and work ethic became invaluable when my sale was disrupted by multiple issues on the buyer's side. Charlotte Ford, in particular, worked tirelessly to... Read Full Review
By : 'Maeve'
Services :
Would you recommend ? : Yes
3 Dec 2025I couldn’t fault Northwood, as a tenant who was with them for 18 months - they were brilliant throughout my tenancy. All members of the team I have spoken to have been kind, professional and understanding. Any issues were quickly rectified and responded to almost immediately. I would highly... Read Full Review

By : 'Matthew'
Services :
Would you recommend ? : Yes
29 Nov 2025Great service and helpful (particularly Karen who helped us get over the line with the offer/acceptance with the house we want to buy). Would definitely... Read Full Review

By : 'Chris'
Services :
Would you recommend ? : Yes
28 Nov 2025I just wanted to say a huge thank you to the whole team at Northwood for helping us sell our home in Alwoodley. From start to finish, you were incredibly supportive, proactive, and genuinely invested in making the sale go as smoothly as possible. Your guidance and advice throughout the process... Read Full Review
By : 'Abbie'
Services :
Would you recommend ? : Yes
27 Nov 2025... Read Full Review
By : 'Tom'
Services :
Would you recommend ? : Yes
17 Nov 2025I had a great experience with Northwood as a buyer. My estate agent was Karen, who was swift to respond and relay communications re. negotiations efficiently and effectively. I was lucky that the vendor had chosen Northwood as they helped the sale go through quickly and without unnecessary delays.... Read Full Review
By : 'Molly'
Services :
Would you recommend ? : Yes
7 Nov 2025I’ve got nothing but good things to say about working with Northwood. It was my first time using them and I’d happily use them again. We mainly worked with Jack who was fantastic, but everyone I spoke to was friendly and great. Jack would answer all questions very speedily and even checked in on... Read Full Review
By : 'Hannah'
Services :
Would you recommend ? : Yes
6 Nov 2025Northwood are excellent. After a number of disappointing experiences with other agents, I am incredibly grateful to have the professional and efficient service Northwood have consistently delivered. I have lived overseas and have been able to completely trust the tenants and property is in safe... Read Full Review
By : 'Charlotte'
Services :
Would you recommend ? : Yes
23 Oct 2025I have nothing but positive things to say about Andy and the team at Northwood Leeds - they are friendly and quick to respond to any queries, a great letting... Read Full Review
By : 'Chris'
Services :
Would you recommend ? : Yes
29 Sept 2025I'd ike to say a big Thank You to Adam for his kindness in organising a replacement bin from the... Read Full Review
By : 'Mel'
Services :
Would you recommend ? : Yes
25 Sept 2025I have always had good service since I moved to Northwood. Recently I have been looked after by Jade during a difficult period with one of my properties which was burgled and the tenant left suddenly leaving a great deal of work being necessary both internally and to the garden. She took control... Read Full Review
By : 'Heba'
Services :
Would you recommend ? : Yes
2 Sept 2025I have been in touch with Jade from northwood, who has helped me secure my tenancy. She accommodated all my requests and answered all my questions swiftly. The flat I moved into was well maintained and the key collection was quite smooth. They even gave me a welcome hamper, which was such a lovely... Read Full Review
By : 'Steve'
Services :
Would you recommend ? : Yes
29 Aug 2025The service received from my after sale case handler was excellent. She acted efficiently and professionally at all times and her endeavours really helped a difficult sale reach completion. Highly... Read Full Review
By : 'Alexander'
Services :
Would you recommend ? : Yes
29 Aug 2025Have had a brilliant experience with Northwood. Karen helped me out massively throughout my first home purchase, helping me navigate what proved to be a really stressful experience (due to other factors not Northwood), can't recommend... Read Full Review
By : 'Eloise'
Services :
Would you recommend ? : Yes
22 Aug 2025We bought a house through Northwood Leeds, Karen guided us through the process, and what should've been a quick and simple house sale turned into a long complicated one (not through Northwood's fault). Karen kept me updated throughout the process and I really appreciated her help throughout the... Read Full Review
By : 'Rosey'
Services : 1
Would you recommend ? : Yes
Postcode : LS7
I have positive comments to say about Northwood as my letting agent. My dealings were mainly with Jade Field who was always professional, personable and efficient with a solution focused approach. The team always responded quickly to address any concerns and requests. Letting out a homeproperty can ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then please contact us. At this point we will send you a complaint form to enable you to provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer appointed will investigate and provide an independent review of your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
customerservice@northwooduk.com
3. Receiving your complaint
We will acknowledge the receipt of your written complaint within three working days and explain our process for resolving it. Due to the independent nature of the investigation we regret that we can only respond in writing.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at tpos.co.uk
Last updated at 3/3/2025, 9:27:19 AM by allAgents