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Alfreton, DE55
2/5, 8 Reviews
14% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
No Description Found
No Staff Registered
"AVOID..."
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1 Star Review
By : 'Cat'
Services :
Would you recommend ? : No
Postcode : NG16
5 Nov 2023
People found this helpful3
AVOID! Absolutely disgraceful service and communication from Bev and her team in Alfreton. Firstly they shared my contact details with the exB, something they were told specifically not to do, due to ongoing and persistent abuse. Then they did it again! I informed them prior to signing any contact I would need to advertise with multiple agents - the contract was a 20 week sole agent, which I didn't spot, along with all sorts of financial clauses. There was a delay in listing my property, with no communication. The listing contained multiple errors, which were not corrected for weeks, until the listing was shared on social media and I highlighted the errors again. The professional photos were taken by the office sales person. I created more interest myself and through social media friends than DP did. When we eventually had a viewer, the Estate Agent arrived very late, when the viewer was leaving. The Estate Agent didn't inform me she arrived late until days, nearly a week later falsely claiming floods had caused her delay, and that she had rang the viewer to let them know, which they informed my neighbour they were annoyed she didn't turn up. When I queried the activity the estate agent claimed to be undertaking, there was no responses, yet demanded immediate replies to other emails to myself. The agent dropped my listing after I asked them to explain damaged caused to my house after the viewing. Totally unprofessional. Definitely would not recommend or use again
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Molly Kavanagh
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 50% | £475 | £500 |
Address
Derbyshire Properties
20a King Street, Alfreton, Derbyshire
DE55 7AG
01773 521771
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Derbyshire Properties Branches (View All 2)
First time ...
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5 Star Review
By : 'Molly'
Services : Sales( As a Buyer )
Would you recommend ? : No
11 Aug 2025
People found this helpful
As firsttime buyers, we were so impressed with Amy at Derbyshire Properties. Although she was acting the sellers, she went above and beyond to support us throughout the process. Her enthusiasm, professionalism, and friendly approach made a huge difference. Amy kept us fully in the loop at every... Read Full Review
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Stay well ...
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1 Star Review
By : 'Amy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NG16
5 Oct 2024
People found this helpful0
Stay well clear!!! Awful company and tie you into a never-ending contract - £360 should you take your house off the market even after the 20 weeks. They even tried to add someone who didn't come to view our house. There are far better estate agents out there. I would not be touching ... Read Full Review
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AVOID ...
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1 Star Review
By : 'Cat'
Services : Conveyancing
Would you recommend ? : No
Postcode : NG16
5 Nov 2023
People found this helpful3
AVOID! Absolutely disgraceful service and communication from Bev and her team in Alfreton. Firstly they shared my contact details with the exB, something they were told specifically not to do, due to ongoing and persistent abuse. Then they did it again! I informed them prior to signing any contact ... Read Full Review
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I can only speak from my ...
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5 Star Review
By : 'hazel'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : DE55
4 Jan 2020
People found this helpful0
I can only speak from my experience & of the agents I've dealt with, the Alfreton branch are head & shoulders above the competition. Excellent communication, when they said they would do something, they did. Thank... Read Full Review
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The worst agency my husband ...
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1 Star Review
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : DE55
8 Mar 2018
People found this helpful0
The worst agency my husband and I ever dealt with!!! The staff has no manners, the houses you rent are always dirty, have faulty things which you are told to pay yourself to fix and they will reimburse (that never happens), and they take ages to resolve any issues. Is almost like they do not take... Read Full Review
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Avoid renting through this ...
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1 Star Review
By : 'Annon'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : DE5
27 Jun 2016
People found this helpful3
Avoid renting through this company. Throughout my tenancy issues with property were not sorted and we're never followed up on. If you enjoy being treated like a child and not a professional person, and enjoy being patronised, then this is the company to go for. I would never use... Read Full Review
What agent could do to change your mind?
Fees were standard
Comments on Agent Fees
Fees were standard
Comments (1)Was this helpful?:
By : Laura
31 Aug 2016I could have wrote this myself! Looks like we are not the only ones that had major issues with Derbyshire properties. All that posh logos and lovely office doesn't mean anything!! Avoid avoid...
I am currently in a tenancy ...
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1 Star Review
By : 'Frankiesmummy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : DE55
22 Oct 2013
People found this helpful2
I am currently in a tenancy agreement with Derbyshire Properties, and I have to say I am absolutely appalled. I have been living in the current property for over a year now, there are many issues. The kitchen is unsanitary, kitchen doors falling off, grouting around tiles almost none existent, ... Read Full Review
What agent could do to change your mind?
For me to approve they would have to be more in contact with there tenants and landlords once an issue has arisen, and keep everyone informed. They should become more aware of landlord and tenants rights, they should make sure their tenancy agreements do not have contradictory information, which is ultimately misleading and possibly invalidating agreements. They should also get expert opinions about structural faults, not sending out one of their employees that has less of a clue than myself. They should make landlords have inspections by the environmental health office before renting out the properties. Last but not least they should have manners!
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The people that worked at ...
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1 Star Review
By : 'Alf'
Services : Sales( As a Vendor )
Would you recommend ? : No
16 Sept 2011
People found this helpful3
The people that worked at this agent bullied us on a near daily basis during the sale of our property. We was recieving threat after threat from them. They also have it written into their contract that they are able to charge you regardless of whether the sale goes through or not. If your buyer... Read Full Review
What agent could do to change your mind?
Close down
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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