I have lived in rented accommodation through Mayfair for 18 months now. They've been quite helpful up until now however I just rang to report a gas safety problem and the employee on the other end of the line was condescending, rude, and very unprofessional. I am a young professional living alone and wanted to let them know to reduce gas safety risk in their other flats. Mayfair straight away assumed that there were not any issues as their gas engineers have to be government approved, before even listening to the list of problems that the current gas safety engineer found today. They then said they'd check with the engineering company and get back to me without even asking me address or contact details (maybe just to get me off the phone). If this is how they treat their tenants in regards to safety then I'd avoid like the plague. Being spoken to like that has made me angry and upset as all I wanted to do was report it to reduce risk to other tenants. Be wary. If I were in the estate agents shoes, no question about it if this was brought to my attention I would want to reassure my resident that, if this has happened, then it is isolated and not tolerated and thanks for bringing it to their attention. Unfortunately I got no such reception when I called