Would give no stars if available! Unprofessional and rude in every aspect of this rubbish company. The boss is out of his depth and waffles all of the time. I wouldn’t let this man or company manage my daughter’s dolls... Read Full Review

An absolutely appalling block management company - overpriced and poor service, they make mistakes (even with block accounts) and they have no specialist knowledge, they do not run checks on completed work, they do not follow up on basic questions......Brannens are just awful. Also a shocking... Read Full Review

DO NOT use this so called 'managing agent' as you will haemorrhage money from places you never knew existed! This horrible little man is a CON ARTIST and a first class BULLS****ER to boot! His staff are obnoxious clowns who are rude, unhelpful and incompetent. If I could give -ve... Read Full Review

I had the misfortune of dealing with these people for several years. They are a so called block mansgemtntb company. They are very slow in responding to problems with building. They often don’t even reply to phone calls or e mails. Arrears appears for £2500 that was never... Read Full Review

O stars for this company Pay a service charge which includes building insurance but now they want it all upfront as well as increasing the service charge due to inept planning. Work required always done late with no updates Over to you Shaun Brannen if you ever answer emails or take... Read Full Review

Do not use this shambles of a company. Staff are rude on the phone and they take weeks to help you with your... Read Full Review

I would have given no stars if given the option. Terrible letting agent. Slow to respond to all serious maintenance complaints. Failed to process the correct refund upon end of tenancy agreement. The lady we dealt with, Barbara, claimed that we were only owed one day's rent when we were owed... Read Full Review

They can rarely take phone calls, you always have to leave a message after the tone.. and the lack of communication between themselves is terrible. (I'm not sure whether the rental price I'm entering is accurate, but it is thereabouts; and the rent is always paid on time - if not... Read Full Review

I have been working with Liam Bradshaw regarding a rental property which I am moving into this week . Liam has been really professional and supportive especially when explaining the Goodlord process to me he also contacted me to wish me good luck in my own home . That was going the extra mile... Read Full Review

Completely incompetent, rude staff, apart from Lucy was polite and professional. Rarely answer the phone, phone lines often down, poor response to emails. No correspondence leading up to exchange and completion. Avoid at all... Read Full Review

Brannen act as the property managers for the freehold that controls my apartment. They have been in charge for 18 months and have allowed all maintenance issues to drag on indefinitely. There is serious water damage to the property that has not been maintained; a broken lock to the block has not... Read Full Review

Rental team are absolutely awful. Had issues with the property for multiple years now. Mould, broken fixtures, central heating system that doesn't work, multiple windows that leak during heavy rain. Never a response when asking about these issues. Instant response when it comes to... Read Full Review

Management company for our property. Inept doesn't do them justice. Despite numerous requests for meetings, the last AGM was held 6 years ago and service charges are put up each year without any consultation with residents. Nothing more than money grabbers. Avoid at all... Read Full Review

I have dealt with them twice and had bad experiences. Called up to view a property and they said it was a 3 week waiting list to view it and never got back to me. The second was when we viewed a property and put an offer in. They said they would talk to the land lord and let us know. They called... Read Full Review

Our ongoing issue with this appalling company continues. Despite paying increased sums to clear service charge arrears, they are now threatening us with legal action. We recently paid £200 and they are now demanding a further £600 in 7 days. The arrears occured when work was done on our bathroom... Read Full Review

I have had the frustration of dealing with Brannen & Partners as the "management company" for five years now as they manage the building I live in. During this time I have experienced repeatedly most of the issues the other one star reviewers have left. The communication and... Read Full Review

This company is atrocious. I can only say be prepared for a rough ride especially if you are in the Staithes Dunston Gateshead. I was taken to court for service charges both cases were lost by them. They are trying it on again. When will they leave us... Read Full Review

I have been renting a property with this letting agency for around 6 months. Initially they did not take my first months rent despite me setting this up prior to moving in. When contacting the agency about this a very rude and disgusting woman advised me I should have read the terms and conditions? ... Read Full Review

Couldn’t leave a zero star review so I’d to put one. Despite trouble in our block from residents below including violence, threats to residents, massive anti social behaviour and generally living in misery, Brannen have done nothing to help us. We as residents, sent a letter to... Read Full Review

Brannan and partners are the managing agent for my property. They have invoiced me my annual service charge but i don't know what i am paying for. I have asked them umpteen times to send me itemised breakdown of the annual charge, they keep avoiding the question or sending the budget sheet for ... Read Full Review