The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 6 Reviews
17% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction

Sharon
By : 'Themis Von-Blanc'
Services :
Rent PCM : £1450
Would you recommend ? : No
Postcode : W5
Last night my husband capitulated to a lawyer which seeing as I refuse to be ordered into doing anything by anyone but especially not by a lawyer or my husband I refuse to capitulate and this will be staying up unless MY terms which include a cash sum for the inconvenience and distress of this 7month long ordeal handled by Quite frankly some of the most awful people I have ever had the misfortune of dealing with. They along with Galliard ( the building management) and Abbatt ( HR people) have made the last 7 months intolerable. My gp has written asking them to stop abusing my mental health -they ignored her. And a social worker saying the same thing Edward and Hadi and Zuzanna being in the minority and actually decent people. I wouldn't recommend them to my worst enemy I wouldn’t want this level of anxiety given to anyone - it’s a completely tortuous experience. Shown is a part of a ceiling leak that has not been fixed adequately for 7 months.-Fraiser chooses to respond with more legal letters but this is really juicy and I’ll post up the letter later too so everyone can see . Now let’s talk the equality act and how Fraser have instructed this fine legal firm to act for them.As 19/02/24this branch had six one star ratings giving it 3.9. What I found particularly interesting though is all the reviews that are negative are written by men. Bar mine. All of them have been replied to, and apologised to even, by Fraser. But the only mixed race, bisexual disabled WOMAN to complain has been given threats by Fraser lawyers plus they’ve ( the lawyers) basically refused to acknowledge or even consider following the equality act2010 for communication with me. It’s something that is mentioned in practically every report -despite my request being a standard according to the lawyers head office receptionist when I called to enquire. So I guess I’m going to the equality commission Eass, British Institute of Human Rights, Equality and Human Rights Commission, Equality and Diversity Forum and The Equality Trust. To start with -oh and if you haven’t worked out that the cash sum was merely mocking you, your indigence was quite funny-for everything this little band of companies have done including Fraser. I wouldn’t settle for money it would be an insult - all you have ever needed to do was apologise properly but you’re too proud so the show miser go on. -next instalment is on how I was missold the apartment and facilities…..but that depends on if fraiser say ok we will shut out mouths and stop making lawyers write over a management temper tantrum…then I won’t write about them - Anyway I have the screenshots proving what it was on the day so go add more if you like I still have proof. That if you aren’t outright misogynistic then the tendency is there
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £650 | £1,450 |
Fraser & Co
571 Chiswick High Road, London, Greater London
W4 3AY
020 8747 0661

By : 'Themis'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : W5
Last night my husband capitulated to a lawyer which seeing as I refuse to be ordered into doing anything by anyone but especially not by a lawyer or my husband I refuse to capitulate and this will be staying up unless MY terms which include a cash sum for the inconvenience and distress of this... Read Full Review
By : 'Subhradip'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TW3
I am currently staying at a property managed by Fraser & co and I must say the way they manage their property is absolutely pathetic. The balcony door of the property didn't used to open Before I had rented it. I was told by the property agent (Mr. Luke Malik) during the viewing... Read Full Review
By : -
1 Jul 2019AVOID THIS AGENT! Very unreliable during our first process of negotiating on a flat, something which should’ve been done over 24hours, has not stretched and it’s been a week! You have to...
By : 'Vanita'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : IG26
Completely frustrated with the attitude of the letting agent, the day I move to the property I had issues as the lift won't work and despite repeated calls and emails there was no response. I was left to deal with the situation all by... Read Full Review
What's the fees for if you can't be providing
By : 'Marcel'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : SW1E
Extremely bad experience. Property had an external balcony door that didn't close. This was already mentioned at the viewings, upon letting the appartment nothing was done. It took the agency 3 weeks to send someone to fix an external entrance door (repairing is at the discretion of the owner was... Read Full Review
By : Toni Gregort
24 Feb 2015Dear Sir, Thank you for your review. We do appreciate your feedback and value our customer service to all tenants. If possible, I would like to discuss further with you and would appreciate if...
By : 'kitcat'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE16
When I moved in I reported quite a few things broken, most of them haven't been fixed. I have reported some problems more than three times and nothing has been done about it. Now my washing machine is broken since over 1 week and it will be for at least another week. Last time I couldn't use... Read Full Review
They should fix reported problems!
why did I pay those fees? They are not fixing things anyway!!!
By : 'Will'
Services : Property Management
Rent PCM : £650
Would you recommend ? : No
Postcode : SE11
Terrible company to deal with, started arranging viewing for our property after we'd only been there for 4 months and continued to view with very little notice at least once a week until the end of our tenancy. Any issues raised with the property were completely ignored, and email responses all... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
https://mr1.homeflow.co.uk/files/site_asset/image/4565/9325/Complaints_Procedure_2021.pdf
Or Email us at complaints@fraser.uk.com
Last updated at 5/11/2022, 7:15:59 AM by allAgents