If I could give 0 stars I would. Maintenance with one contractor. Weeks waitinf or fixing issues. They gave maintenance guy wrong keys so he couldn't enter my property. The manager from maintenance ang up on me. Look somewhere... Read Full Review

don't rent from Kirsty Millis and Shelby and jasmine Warwick, total disgrace i have pushed my limit nit done anything wrong have I at beals, update regarding moving not going ahead because other agents or viewings, but that's ok isn't it beals im not being abusive or rude speaking ... Read Full Review

They are great when comes to money, fees and extra charges! We have being dealing with this agency for the last 4 years, no one takes responsability over emails or phone and if you go to the actual agency, customer services is non existent just like their maintenance team.... Read Full Review

Terrible experience. They were quite dishonest when the charged and didn't disclose reference check is non-refundable. They could have explained, apologise and just kept a good customer service. However, they used insulting words toward me and my family. Shocking... Read Full Review

AVOID Not only took ridiculous amount of money, but couldn't be asked to do anything around the building, even after several complaints. We needed front door fixing, shower fixing, leaking sink fixing etc. Many phone calls and visits in the branch only resulted in redirecting us and... Read Full Review

**0 stars** (I would go lower if I could) Cons: - Terrible staff (Rude) - No integrity (happy top lie) - Hidden fees (Lots of them too!) - Unprofessional - Only interested in making money no care for customers Pros: + They teach you a lesson, ALWAYS READ REVIEWS... take a look at this company... Read Full Review

If you're a student there "hidden" fees that they don't mention until the very end are expensive, but hiding these shows a lot about the organisation. You always want a truthful agency! - Staff is not friendly - They try to deceive students - Hidden fees (what else might they ... Read Full Review

I have never experienced such unprofessionalism for an agency, If you are a student I Recommend you go elsewhere as they are interested in taking advantage of students. I don't see how they have positive reviews on this site (must be fake) ----HAVE A LOOK AT THEIR GOOGLE REVIEWS its 2.6... Read Full Review

They lied constantly. Said they sold house for cash, as requested. A lie. This was June 2016. I was still waiting in Oct. because of this I got in debt, mortgage,taken to court over council tax, plus other bills. Also OHaras Solicitors seem to be in with them. I lost over £20,000.on my sell... Read Full Review

My experience has been terrible not only in this branch but with the team in the Whitley office. Being spoken to as if I have done something wrong when all I ever do is pay my rent and live. They are constantly trying to charge fees for various fees not being at all honest or up front it has got... Read Full Review

Worst service ever being a student the entire house was a mess when we moved in . Garden was trash fridges were smashed locks in doors missing. Rooms were in a mediocre state. Missing utilities that were promised. Breach of contract by the means of (I personally left university and the agents... Read Full Review

The most unprofesional agency in Southsea/Portsmouth. I will never recomand this agency. They didn't do anything during the contract, but at the check out the taken the rent , another 400� because we moved a month earlier ,they knew that we are going to move but they didn't know exactly the date ... Read Full Review

I had been renting through Beals (Southsea) for nearly 2 1/2 years, and overall the whole team in Southsea are brilliant.. I couldn't fault anyone of them. The team at their head office are all so helpful too.. Just an all round great Eastate agents.. *****highly recommended indeed Real... Read Full Review

The viewings were all,organised for the same day and were escorted, this made things efficient. We turned up ' on spec' for a second viewing of one property on a Sunday and the member of staff on the office and Jamie went out of their way to arrange a viewing with the vendor. The viewing was... Read Full Review

Mid way through my tenancy we had a gas problem where the oven was occasionally leaking gas and the ignition would stop part way through cooking. Beal's remained unconcerned and took almost a month to resolve this problem. We have finally departed the property (thank God) and Beal's are deducting ... Read Full Review

I rented a student property with Beals with 2 friends from September 2013 and I was appalled at the service we got. Upon moving in, we discovered the house had not been cleaned since the previous tenants had moved out. The bathroom and living room in particular were filthy. Beals assured us the ... Read Full Review

I found the service excellent in terms of communcation and efficiency. I was impressed with the overall level of courtesy and professionalism shown in my dealings with staff at Beals and would highly recommend Beals to others. This was not an easy purchasing process and found staff at Beals... Read Full Review

I have been working with Beals a lot recently, looking for a property to renovate. They have always been helpful in contacting me regarding perspective properties and what is most unusual is that they will ALWAYS ring you back ... even if they are probably fed up hearing from... Read Full Review

The initial service from this branch was good and quick, they were able to arange a viewing at a good time and the agent arrived nearly on time to show me around. There were the usual delays in referencing and getting contracts drawn up- nothing major and not really surprising. I am however... Read Full Review

Kasey Paffett, Micheal Hamlyn and Karen Drinkwater were very professional and helpful. They communicated well to any queries and issues. However some of the other staff are not always as professional. If all the staff were as professional I am sure that Beals would be much improved as a... Read Full Review