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Market Harborough, LE16
4.3/5, 7 Reviews
86% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
80% letting fee satisfaction
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"*DO NOT USE THIS COMPANY..."
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1 Star Review
By : 'Rob'
Services : Sales( I bought a property using them)
Would you recommend ? : No
Postcode : LE16
28 Jan 2024
People found this helpful0
Connells solicitors, Conveyancing Direct, should never be used, they have cost us thousands of pounds due to their severe lack of urgency and complete ineptitude. Please do yourself a favour and just google them and see hundreds of terrible reviews, we wish we had, rather than just taking the recommendation of the mortgage advisor. - This company are absolute amateurs, often taking weeks to reply to basic requests via email, almost never answering the phone, and never having the answers you need, often forgetting what was previously stated in calls/emails and never giving timescales for when he would complete critically time sensitive tasks. - On several occasions our conveyancer lied to us about not receiving documents from the sellers solicitor and when called out on the fact he had received said documents would give us an excuse as to why he had missed it, never apologising or taking responsibility. - We went to Connells to buy our first house which had no chain. This seems to be a very common theme with Conveyancing Direct to never prioritise cases which should be simple with no chain - our conveyancer had zero urgency and at every step let us down, we had to put in for a mortgage extension and even then he didn’t inform us of the outcome until 4:30pm on the day it expired. - The lack of urgency meant that extension also expired and could not be extended again, meaning we had no choice but to apply for mortgage with far worse interest rates, which will cost us thousands extra over our mortgage term. - Our conveyancer was completely incompetent, having to ask his manager on every decision, the only half decent service we received was when he was on annual leave!
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 80% | £550 | £775 |
Address
Connells
11 St Marys Road, Market Harborough, Leicestershire
LE16 7DS
01858 465 921
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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*DO NOT USE THIS COMPANY ...
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1 Star Review
By : 'Rob'
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : LE16
28 Jan 2024
People found this helpful0
Connells solicitors, Conveyancing Direct, should never be used, they have cost us thousands of pounds due to their severe lack of urgency and complete ineptitude. Please do yourself a favour and just google them and see hundreds of terrible reviews, we wish we had, rather than just taking the... Read Full Review
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Sam was very helpful and kept ...
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5 Star Review
By : 'Michael'
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NN14
23 Dec 2015
People found this helpful2
Sam was very helpful and kept me fully informed all the time with updates. Even when a potential tenant changed their mind, Sam told me of the situation straight away and advised me of the plan to rectify the situation. I now have a tenant in the property and am very please with the overall... Read Full Review
What agent could do to change your mind?
The fees were very reasonable compared to some other agents in the area.
Comments on Agent Fees
The fees were very reasonable compared to some other agents in the area.
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found my self a great flat ...
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5 Star Review
By : 'coop5s'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NN14
10 Dec 2015
People found this helpful2
found my self a great flat thanks to sam he was very helpful and easy to talk to he made the whole prosess seem so easy and... Read Full Review
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Nicola was very professional ...
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5 Star Review
By : 'LS'
Services : Letting (As a Owner)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : LE16
2 Dec 2015
People found this helpful2
Nicola was very professional in her dealings with me. I am a first time landlord and she guided me through the whole process step by step. Her communication was excellent, I was kept fully informed and even on her days off she made sure someone from the office got in touch with me if there was an... Read Full Review
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Nicola has been great at ...
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5 Star Review
By : 'Rosa'
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : LE16
10 Nov 2015
People found this helpful2
Nicola has been great at keeping me in the loop with whatever has been happening. She also went above and beyond in getting some maintenance issues resolved for me. I would highly recommend her at... Read Full Review
What agent could do to change your mind?
The fees for this property seemed excessive to me based on my previous rental property which was £120 admin and application fee with £550 deposit.
Comments on Agent Fees
The fees for this property seemed excessive to me based on my previous rental property which was £120 admin and application fee with £550 deposit.
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I have decided to leave a ...
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5 Star Review
By : 'Neil'
Services : Letting (As a Owner)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : LE16
30 Oct 2015
People found this helpful2
I have decided to leave a note on the excellent service i have received from Nicola. Nicola has in my opinion grasped the most important aspect of business, Communication. Nicola has always kept me up to date on proceedings even on her days off. She is very proffesional and clear in the day to day... Read Full Review
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Nicola was at all times ...
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4 Star Review
By : 'Milton'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
20 Oct 2015
People found this helpful2
Nicola was at all times during the process was very helpful. Nicola's communication was excellent and always made me aware what was happening and what was required. Nicola provided excellent customer service even when things didn't always go to... Read Full Review
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