The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.5/5, 20 Reviews
63% Recommended
100% letting valuation accuracy
72% letting fee satisfaction

Abdul
By : 'Sophie'
Services : Letting(I am a Tenant)
Rent PCM : £2500
Would you recommend ? : No
Postcode : NW5
As a tenant I was glad to discover Rochester Place when I needed a flat. Abdul and co were easy to deal with, efficient and straightforward. No drama or showiness, they just got the job done in an approachable way and I was always very grateful for that in any dealings with them. However, from the minute I moved out it was a different story and I am now facing taking them / the landlord to court to return my deposit. A very sorry state of affairs that could easily have been avoided. I am actually shocked. We have rented other properties and never lost any deposit before.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 72.00% | £845 | £2,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 6 | 8 | 1 | 0 | 0 | 0 | 0 | 0 |
Rochester Place Ltd
161 Kentish Town Road, London, Greater London
NW1 8PD
0207 084 6798

By : 'B'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Sold price : £2500
Would you recommend ? : No
Postcode : NW5
Most unprofessional estate agents I’ve ever had the misfortune of renting with. They lied about the maintenance quality of the flat and wouldn’t take any swift actions repairs. Their behaviour was truly unacceptable and shows signs of anger management issues which is truly inappropriate engaging ... Read Full Review

By : 'Happy'
Branch : London, 161 Kentish Town Road
Services : Sales (As a Vendor)
Sold price : £1900000
Would you recommend ? : Yes
Postcode : N7
Anna provided an excellent efficient and fast service. Through showing the house off-market, she secured two asking-price offers within a very few days. Anna was easily contactable, gave good considered advice and was a pleasure to speak with. She dealt professionally with difficulties ... Read Full Review

By : 'Daniel'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2
I just finished my one-year contract for a one bedroom apartment in Kilburn. It was a great experience renting with Rochester and specially the treat we have received from Abdul. As international students/ young professional, they let us show all our home-country documentation and gave us ... Read Full Review

By : 'Jocelyn'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW5
From a landlord perspective, Rochester Place Ltd is a very good agent. They know the area super well and was able to help me let out my flat super quickly. I will highly recommend them. They are hard working, honest, helpful, friendly, knowledgeable, resourceful, and ... Read Full Review

By : 'Sophie'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Rent PCM : £2500
Would you recommend ? : No
Postcode : NW5
As a tenant I was glad to discover Rochester Place when I needed a flat. Abdul and co were easy to deal with, efficient and straightforward. No drama or showiness, they just got the job done in an approachable way and I was always very grateful for that in any dealings with them. However, from the ... Read Full Review

By : 'qin'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N19
Rochester Place was my second agent in the UK. They are efficient and professional. During the rental, when I needed help and wrote emails to them, they always responded quickly. Abdul helped me with the electricity problem which really saved me. Trully ... Read Full Review

By : 'Ak'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW5
From start to finish the team at this office dealt with the process with such care and great execution ! 5 stars all the ... Read Full Review
By : 'Moji'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Rent PCM : £845
Would you recommend ? : Yes
Postcode : NW1
A professional firm led by real people who help their client throughout the letting or sale process. They often go extra mile to assist people and provide A-Z service to ensure the right decision is made. As a tenant, I am also impressed with their response time and their swift action to resolve ... Read Full Review


By : 'marina'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW1
Great estate agents extremely professional and patient with all my needs for my rental properties. both Imran and Abdul made sure i had all my paperwork up to date and everything was in order! Will 100 percent use them again and definitely recommend Rochester place ltd they made the whole rental ... Read Full Review


By : 'Robert'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : NW1
Great experience with everyone at Rochester Place, highly recommend them fantastic service. Queries were always dealt with promptly, thanks ... Read Full Review

By : 'Svetla'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N7
Professional team, very polite and passion for the job. I am very thankful to all of you! Everything was quick and ... Read Full Review

By : 'Antonio'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : N10
Excellent service from start to finish on a new rental. Abdul has always been extremely helpful throughout the application process, and always kept us informed. He was always ready and available. We had some issues with our flat during the rental period and he helped sort them very quickly. I ... Read Full Review

By : 'Ex-resident'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N7
This group consist of some of the most unprofessional people I had ever worked with in my life. They follow very few of the legal procedures under the housing act and will make outrageous demands. Abdul contradicts himself every time and has proven to me on multiple occasions that he does not know ... Read Full Review
Outrageous. They've done nothing with the fee I've paid. Couldn't even get a form signed.

By : 'Callum'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW1
Theyre extremely unprofessional and rude. Having shown us round a number of flats the agent proceded to lie about the tenancy of the flat including bills and tried to skirt every question we had about the state of the decor. Having submitted an offer they have failed to be polite and sent rather ... Read Full Review
By : 'FA'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N7
Unprofessional lying money grabbers!!! As other reviewers have said they lie through their teeth. They don't do any maintenance and will claim the maintenance cost from you when moving out even though landlords are supposed to do it for free!! When u say it's not true they will smear you ... Read Full Review
Fees are too high and meant to extort money.
By : 'Camden'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW1
Do not use these estate agents. They are extremely unprofessional, unable to reply or write a simple email or return a phone call. They lie through their teeth at every opportunity to either get money out of you (by deducting money out of your deposit) or to avoid any work above the bare minimum ... Read Full Review


By : 'Gaz'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : N7
This estate agency is absolutely horrific. They lie to you to entice you into a property and then when it's too late they backhand you with the actual figures that you need to pay. They are also disorganised and make the whole process extremely tedious and into one of the worst mistakes you can ... Read Full Review


By : 'Keri'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW5
I really appreciated the personal touch that Rochester Place provide. They are local boys who have an emotional investment in looking after their home area. I know that I can call Abdul and Imran at any time if I need their ... Read Full Review
Good
By : 'ANY'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : NW1
All I can say is that this agency is a racket to rip people off for there holding deposits. DO NOT USE, I would recommend going to more expensive agency with a good and larger reputation. The staff are your best friend and fill your head with what you want to hear they screw you over at the ... Read Full Review
By : 'Charlotte'
Branch : London, 161 Kentish Town Road
Services : Letting (As a Owner)
Sold price : £400000
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : NW5
The staff at Rochester Place are the most helpful, honest and accommodating agents I have had the pleasure to work with. Nothing is too much trouble. They are realistic, enthusiastic and practical. I have used them for both lettings and for sales. They have great local knowledge and are ... Read Full Review
Realistic, negotiated and fair. Worth every penny.
Realistic, negotiated and fair. Worth every penny.
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