Very disappointing experience. After I moved out, the agency made and exaggerated damage claims — including issues like black mould that I had reported earlier and the landlord refused to fix. Despite multiple reminders, they have still not provided the final inspection report, which is... Read Full Review

Purchased a property through this estate agents. Staff were affable, helpful and prompt at providing updates regarding the sale. Would recommend anyone buying or selling a house to use them, will happily use them again if/ when it comes to selling the house. Still remember meeting Thomas... Read Full Review

Incorrect operating procedures. Slow at taking and updating details. Frequently lied. Cannot be trusted at all. Marketed the property for a year. Was then marketed with another agent and sold almost immediately. Offer poor advice, poor customer service and most definitely cannot be trusted at all.... Read Full Review

Fabulous service from Thomas and the team. We bought and sold with them, and sold ours in less than 48 hours. When we lost the property we wanted, Thomas was straight back on it, and managed to get us our new home. We are so happy here, and would definitely recommend Thomas & Partners.... Read Full Review

this agency and it's staff found the right buyer at the right price in the right time - at a difficult moment in the market Thomas & Partners kept all parties informed and reassured - professional and personable... Read Full Review

I have been doing business with Thomas & Partners for nine years and have always been impressed with their professionalism and knowledgably and polite... Read Full Review

Excellent service. I've bought and sold quite a few properties, Thomas and partners were among the best. Invaluable local knowledge. Far better than most large chain estate agents. Will certainly use... Read Full Review

I recently completed a house purchase where Thomas and Partners were the estate agents involved. I found working with Thomas's to be relatively hassle free, I was always able to get hold of Thomas himself or the ladies in the office who were always polite, friendly and helpful and got back ... Read Full Review

We sold our house through Thomas and Partners though the pandemic and the service we received was amazing. Even with so many restrictions in place, they went above and beyond. We were kept fully informed of our progress throughout the sale with regular phone calls and emails. Vickie was an absolute ... Read Full Review

Thomas and partners made the selling experience a lot less stressful. Extremely helpful and always on the end of the phone for any queries.... Read Full Review

I have bought and sold two property’s with Thomas and partners they are very professional and efficient throughout all of the selling and buying process the staff in the office are extremely polite and helpful and Thomas him self is extremely professional and on the ball martin debbie... Read Full Review

Have recently sold a property through Thomas & partners, and was very happy and grateful for their help and guidance through the sell process Was kept informed all through the sale. 10/10 Would recommend Thomas & partners to anyone Top quality... Read Full Review

We had a fantastic experience all round with Thomas and Partners estates. Great staff always on hand to help with any queries and they helped ensure our sale and purchase went through smoothly. Would highly... Read Full Review

Great viewing and purchase Viewed the house I purchased during the hight of COVID but reassured at every stage by Thomas and partners with the positive attitude and professional service delivered with safety as a real priority during the viewing. The office is professional and quick to reply to... Read Full Review

Appalling service. Thomas dean should have stayed in his old profession. A used car saleman. Arthur daley was more honest. Would have been better with an undertaker selling my... Read Full Review

The Dover branch of Thomas & Partners are by far the most inept and incompetent estate agent I’ve ever had the misfortune to deal with. A catalogue of errors from Thomas and the 2 other office staff from the outset who even reduced the price of our property by £15,000... Read Full Review

Agree with previous review, avoid at all costs!! Thomas was enthusiastic and in regular contact until he got my business and then I didn't hear from him again! He told me he was the only one to do the viewings, I have emails to confirm this is not that case. Constantly chasing updates -... Read Full Review

****Avoid**** I personally would not touch this company with a barge pole. As in a previous review, Thomas is like a moody teenager and wouldn’t admit to providing a bad service. They lost me a viewing because they wouldn’t let me do it as they said they want to meet... Read Full Review

Thomas from Thomas and Partners is rude, dishonest and has a terrible attitude problem. He tried forcing us to exchange contracts during the lockdown period even though by doing this, we have been advised by our solicitor, we wouldn’t be able to complete the transaction and we would... Read Full Review

The service received from Thomas and Partners has been excellent, they acted at all times with the best interests of the people involved at heart and at no point did I feel like they were pushing me in a direction I didn't feel comfortable with. I can't express how great it felt to have... Read Full Review