The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 31 Reviews
97% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Michael
By : '168'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £325000
Would you recommend ? : No
Postcode : YO30
I really hoped that I would not have to write a review about redmove. When I asked for my key to be returned, I was told that I would have to pop by the agency for collection or pay for postage back to my address. I gave the key to an agent and expected to have it returned. I am 72 years old and have mobility issues. I interviewed eight real estate agents, and Michael impressed me, the most. He assured me that he would do all the viewings, and I concluded that if he could sell me, he could sell my property. I never saw the man again. When I called the office to conclude my four weeks trial basis, I was told that I had to give two weeks notice according to the contract . I never signed a contract. What a group of amateurish yahoos. I swear to God, this is a true story.
By : Michael
20 Jun 2023Dear ‘168’, I was saddened to read such an awful review of our company, although from how rude you have been to our staff I have to say I’m not surprised. From starting this company in 2006, we’ve never had a review like this and it’s certainly not warranted. Your key was actually returned to you by hand the morning after your request. We offered a number of options regarding returning your key and would have brought it back but couldn’t give an exact time, you were rude on the phone (not the first time unfortunately) and hung up. The four weeks wasn’t a trial, it was the minimum term. I never expected somebody in this quite difficult market to allow an agent to invest money into their property and actually take it away from them after just four weeks, but you demanded that. Feedback from viewings was that the price was high, you wouldn’t allow us the reduction we requested yet have listed with another agent at £35,000 less than we had it on our books for! I have never and would never say to any client that I would do all the viewings, I couldn’t possibly do that and we have great experienced staff that are as good if not better than me at selling houses. My diary is busy with valuations, I do many viewings when they fit in around valuations but would never say I’d do them all. I’m not sure what an ‘amateurish yahoo’ is but I assure everybody we are all professionals with many years of experience in the property sales and rental industry and we also have industry qualifications. We’re professional, we treat everybody with respect and curtesy and have never done anything to warrant this review. You are the 31st person to review Redmove on AllAgents, 29 of the others gave us five stars, the other one gave us four stars. We didn’t manage to sell your house in the very short time we had it on our books, but we tried hard as we do with all properties we have. I ‘ll refrain from being as rude as you and wish you all the best with your new agent and hope you get the result you want. Michael Redmond Director Redmove Ltd
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £595,000 | £595,000 |
| Lettings | 50% | 99% | £675 | £895 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 1 | 0 | 18 | 0 | 7 | 0 | 0 | 0 |
Redmove
23B Whitby Avenue, York, Yorkshire
YO31 1EU
01904 488 444




By : '168'
Branch : York, 23B Whitby Avenue
Services : Letting (As a Owner)
Rent PCM : £325000
Would you recommend ? : No
Postcode : YO30
I really hoped that I would not have to write a review about redmove. When I asked for my key to be returned, I was told that I would have to pop by the agency for collection or pay for postage back to my address. I gave the key to an agent and expected to have it returned. I am 72 years old and ... Read Full Review
By : Michael
20 Jun 2023Dear ‘168’, I was saddened to read such an awful review of our company, although from how rude you have been to our staff I have to say I’m not surprised. From starting this...
By : 'Richard'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Buyer)
Sold price : £352
Would you recommend ? : Yes
Postcode : YO31
We would like to thank Redmove team for being efficient and completing the sale of our old house quite swiftly and efficiently. Queries were deal with quivkly and professionally. Would recommend to future ... Read Full Review
By : 'Nicola'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO10
We sold our house with Redmove and found their service to be faultless. They were very responsive to any queries and handled the sale with great efficiency and patience, particularly as there was a delay on our part. Would definitely recommend and would use ... Read Full Review

By : 'Caroline'
Branch : York, 23B Whitby Avenue
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : Yes
Postcode : YO19
We rented a property from Redmove between June 2015 and March 2017. Every interaction we had with them was friendly and helpful. Sally was particularly helpful. Thank you, it was a pleasure to rent from you. I would highly recommend ... Read Full Review
We received a full deposit refund at the end of our rental, there was no problem. We had however, really looked after the property and had all carpets cleaned upon leaving so the respect was two way.
By : 'Mr'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Sold price : £595000
Would you recommend ? : Yes
Postcode : YO13
I have recently employed the services of Redmove Estate Agents, York for selling my domestic dwelling on the outskirts of Scarborough. I had a multi-agency deal with a well established more local agents who were the first choice as, in my opinion were used to selling such properties of the same ... Read Full Review
The asgent\'s fees I paid were commensurate & more than acceptable with the property that I sold.
By : 'Brian'
Branch : York, 23B Whitby Avenue
Services : Letting (As a Owner)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : YO10
I have always found Redmove responsive and helpful. It is refreshing to know that I can safely leave the management of my property in their capable ... Read Full Review
By : 'Karen'
Branch : York, 23B Whitby Avenue
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : YO41
"Redmove provide a professional, friendly and efficient service. They put together a fantastic marketing package and kept us in informed of what was going on at all times. Within 8 days of instructing them to let our property we had a tenant. A very impressive service. I would recommend them ... Read Full Review


By : 'Les'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO31
Yvette Redmond and her staff were extremely helpful throughout. They produced excellent property details on paper and on the web and found us a buyer very quickly. They conducted viewings very well and gave a very good personal service, keeping us in touch with all developments. Yvette went ... Read Full Review


By : 'Alex'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO31
Redmove Estate Agents sold my house. From start to finish, Redmove provided 100% excellent support and provided us with sound advice. Our contact(s) with Redmove was with Debbie (in sales) and Yvette, both were knowledgable of the housing market, always available and highly professional. The ... Read Full Review

By : 'Rachel'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO10
The experience of using Redmove to sell our property was very positive. We mainly dealt with Yvette, who valued our property and put together the excellent promotional material, but on the occasions when we spoke to other members of the Redmove team we felt very confident that they all knew exactly ... Read Full Review
By : 'Mrs'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO31
All the staff at Redmove are friendly,helpful and proffesional nothing was to much trouble .we would use Redmove if we were to move again and highly recommend to anyone who is buying or ... Read Full Review


By : 'Cloudsdale'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO32
This agent had a number of boards in our area showing 'sold subject to contract' and so we realised they were active in our area. We asked them round together with two other agents Yvette seemed knowledgeable, pleasant and efficient and not 'pushy' as some of the other agents. She suggested ... Read Full Review
By : 'Moorfield'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : S26
As a developer it is important for us to use an agent that understands the new build process. All the team at Redmove have been excellent at providing a very knowledgeable service over the number of years that we have used them for our developments and part exchange ... Read Full Review
By : 'Richard'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO30
We bought property through Redmove in December 2012 had very good service from them think we looked round 2 or 3 times they were always happy to come and show us round staff in office I spoke to were great if they coulnt answer question straight away they were soon back on the phone with an ... Read Full Review

By : 'Sarah'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO26
I'm Very happy with the service provided by Redmove. Friendly yet professional, calm and efficient . Yvette was very understanding always always on hand for support and guidance, much needed being the first time we have sold a house. So much so we are now selling a second property with them . ... Read Full Review
By : 'Christine'
Branch : York, 23B Whitby Avenue
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : YO32
I have been dealing with Redmove for several years. I have always found them to be most helpful in all areas of letting my property. They check the property regularly and send me a report on the condition of the property. They deal straight away with any issue which occur or advise me of any ... Read Full Review


By : 'John'
Branch : York, 23B Whitby Avenue
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : YO10
I have dealt with Redmove for the last 5 years, I bought my property, rented and sold it all through Redmove. I found them to be extremely efficient at all stages. I built up a great working relationship with Yvette and Mike, they always offered me sound advice, and dealt with any problems that I ... Read Full Review


By : 'Adrienne'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : YO41
It is clear that Redmove is owned by Yvette and Michael as they demonstrate the knowledge , thought and care when selling your home as if it were their own home. Their understanding of how to market your house is head and shoulders above the other agents I've used in the past with more pics and ... Read Full Review
By : 'Sheila'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO8
I found Redmove most efficient from the very first contact. They made an appointment to view promptly and from then on everything was dealt with swiftly right through to completion. I would not hesitate to recommend Redmove, or should the need arise, use them for selling a property. All the staff ... Read Full Review


By : 'Jodie'
Branch : York, 23B Whitby Avenue
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO25
The team at Redmove helped us to purchase our very home, from the first telephone to receiving our keys, all the team were professional, kind and extremely helpful. Nothing is too much trouble. We will be using the team at Redmove in the future and will continue to pass on to friends and family how ... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents