The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 9 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction

Anthony
By : 'SourGrampgoblin'
Services : Property Management(They manage our building)
Would you recommend ? : No
Postcode : GU7
[[EDIT ORIGINAL START]] They refused to allow us access to our accounts for over a year. When we finally managed to get our financial details off them we found they had overcharged us by about £10,000 for work that wasn't even carried out. In the space of the few years that they managed the property the entire surplus built up over ten years disappeared and the block went downhill as repairs were not always carried out. No explanations were ever provided. They were even obstructive when we tried to leave them by claiming we had to give three months notice despite it only being one month. Avoid this company at all costs. Anthony Tokatly is a horrible man and, I believe, either incompetent or criminal. I've now left the block but I hear they are taking JJ Homes to court and that they are not the first to do so. [[EDIT ORIGINAL END]] They refused to allow us access to our accounts for over a year. When we finally managed to get our financial details off them we found they had overcharged us by about £10,000 for work that wasn't even carried out. In the space of the few years that they managed the property the entire surplus built up over ten years disappeared and the block went downhill as repairs were not always carried out. No explanations were ever provided. They were even obstructive when we tried to leave them by claiming we had to give three months notice despite it only being one month. Avoid this company at all costs. I've now left the block but I hear they are taking JJ Homes to court and that they are not the first to do so.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 8 |
J J Homes
31 North Street, Carshalton, Greater London
SM5 2HW
020 8296 0181
By : 'Lois'
Branch : Carshalton, 31 North Street
Services : Property Management (They manage our building)
Sold price : £200000
Would you recommend ? : No
Postcode : KT17
If I could give zero stars I would. They do not do anything they should for our property the grass is over a foot long and there is a hole in our roof which we reported back in January and nothing has been done stil!! We pay �50.0 a month and they demanded an extra 80 at the start of this ... Read Full Review
Terrible as you get nothing for your money
Terrible as you get nothing for your money
By : 'bean'
Branch : Carshalton, 31 North Street
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : KT3
This is the worst managing agent i have encountered. They have failed to fix a leak in my flat for over a year. The staff have not a clue what they are doing. Incompetence is too kind a description. Staff seem to leave weekly. They appear to have grown to a size which is beyond their ... Read Full Review
Their fee is far too high for what they provide as a service
Their fee is far too high for what they provide as a service

By : 'Robert'
Branch : Carshalton, 31 North Street
Services : Property Management (They manage our building)
Sold price : £330000
Would you recommend ? : No
Postcode : SE5
We are currently looking to change to another company to manage our property (17 flats). JJ Homes have been an absolute disgrace. They will start looking at a problem, then the person dealing with that will leave, and there's no handover. So you have to start again from the beginning with a new ... Read Full Review
We used them as a property managing agent, not an estate agent.
We used them as a property managing agent, not an estate agent.
By : 'Frustrated'
Branch : Carshalton, 31 North Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : SM6
If you can, avoid JJ Homes at all costs. They have failed to deal with a serious water problem in my building since before Christmas. Not only have they failed to fix it, but they have not even provided any plan for repairing the problem. They will not respond to correspondence; in fact, they will ... Read Full Review
Fix the problem, or at least let occupants know what action will be taken. Respond to correspondence. Do their job as managing agents.
By : 'Disappointed'
Branch : Carshalton, 31 North Street
Services : Property Management (They manage our estate)
Would you recommend ? : No
Postcode : SE19
JJ Homes are incompetent and unprofessional estate agency I have ever worked with. You call and email them and they will never return or even a simple thing of acknowledging your communication. They never return calls nor emails. I would not recommend this cowboy briefcase agency. Avoid them if ... Read Full Review
By : 'niknak'
Branch : Carshalton, 31 North Street
Services : Property Management (They manage our estate)
Would you recommend ? : No
Postcode : SM7
JJ homes are currently employed to manage our estate but quite frankly the local Pre school children could do better!! JJ homes are unreliable, incompetent and incapable of very much!! We have now become suspicious of where our money has gone as any work we request to take place is promised by ... Read Full Review
By : 'Angry'
Branch : Carshalton, 31 North Street
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : SM2
This Company is the Worst Management Company I have ever had the misfortune to have dealings with. They 'Managed' major roof works so badly that 3 Years on we have had water pouring through ceilings, Ceilings coming crashing down, Water coming through light fittings, Water damage to property and ... Read Full Review


By : 'BirdDamage'
Branch : Carshalton, 31 North Street
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : SM2
This agent is awful. They were acting as agent for us during major works. It seems that they were rather 'cosy' with the contractor who ended up carrying out the works (they employed the contractors' daughter). Needless to say the job was terribly executed poorly managed by them and they have ... Read Full Review
- Done the work they were paid to do. - Not had a conflict of interest with the main contractor. - Maintained our records as our acting co sec.

By : 'SourGrampgoblin'
Branch : Carshalton, 31 North Street
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : GU7
[[EDIT ORIGINAL START]] They refused to allow us access to our accounts for over a year. When we finally managed to get our financial details off them we found they had overcharged us by about £10,000 for work that wasn't even carried out. In the space of the few years that they managed the ... Read Full Review
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