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The UK's Largest Customer Review Website for the Property Industry

4.2/5, 21 Reviews
76% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'P. Hamilton'
Services :
Rent PCM : £695
Would you recommend ? : No
Postcode : HU9
Absolutely the worst, most unprofessional lettings agency we have ever come across. They don't care about UK law, turn up with no keys and waste your time, don't call back when they say they will and just fob you off with excuses. DO NOT USE THIS COMPANY....!!! #ultralets
By : Management
9 Aug 2023Hi David, Really sorry to hear of your experience with us, could you drop us an email to explain what you mean by us thinking we are above the law. Ultralets always operates within the law. Wishing you all the best with your home search
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £450 | £700 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 1 | 1 | 2 | 1 | 0 | 0 | 0 | 1 | 2 |
Ultralets
Unit 7B, Flemingate, Beverley, East Yorkshire
HU17 0NQ
01482 562562


By : 'mc1'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : HU5
Horrid company to let from. Expect lies, lies, and then more lies from them. I have tried to put this review out on every platform I can as it is 100% the truth and should be known seen by all, but Ultralets have done their upmost to deny and or besmirch me even though I have evidence backed ... Read Full Review
By : 'Christian'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : HU3
Young and very motivated team. Refreshing professional approach start out of ... Read Full Review

By : 'James'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : HU5
Ultralets has been fantastic for me as a new landlord. I first got in touch with Spencer and his investment sales team around early 2022 following a recommendation; the initial conversation was a get to know you chat and to understand what I am looking for as an investor and given that I am based ... Read Full Review

By : 'Kim'
Branch : Hull, Unit 7B, Flemingate
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HU7
Ultralets took over assisting me with my rented property from another company earlier this year and have been more attentive than the previous team. I have since sold this property with Ultralets and they have been easy to work with and very knowledgeable, making the process smooth and stress free. ... Read Full Review
By : 'Ross'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CO6
Absolutely amazing service from the team. Ultralets fully manage all my properties, the team look after them as if they were their own. The tenants they find are all great tenants, I love the process in how they match the right tenant, it’s a tough job but they always seem to get it ... Read Full Review
By : 'Samj1101'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : HU15
Ultralets are one of the best letting agents I have dealt with. As an "accidental" landlord they have always offered the best advise on how to mange things and more recently have really assisted with the cost of living crisis and increase mortgage rates. With Landlords and Tenants are ... Read Full Review
By : 'J'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : PR4
Ultralets have been my go to for a number of years, they have always professional, consistent and fair with both myself and tenants. Would recommend them to any prospective landlord or tenant, you can't beat their service! Thanks to everyone in the Ultralets ... Read Full Review
By : 'Mark'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HU3
I’ve dealt with Ultralets for some years now, and yet again they have delivered a great service to me and my property investment journey. Their comms are spot on, the staff all friendly and knowledgeable and I know they are a safe set of hands when it comes to property investment and ... Read Full Review
By : 'P.'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Rent PCM : £120000
Would you recommend ? : Yes
Postcode : HU9
I’ve used Ultralets for many years and I can’t speak highly enough of them. From sourcing property to letting them out for me, they have been first class. There are inevitable bumps along the way as a landlord but if you’ve an honest agent working with you to solve ... Read Full Review
By : 'Tracy'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( Property Management )
Rent PCM : £530
Would you recommend ? : Yes
Postcode : HU9
We've used Ultra Lets full management service for the 4 properties we rent out in Hull since 2016 and have seen them grow from a micro 3 person team to a team of over 30. It's not easy for a bigger company to maintain a tailored personalised service, though Ultra Lets have managed to ... Read Full Review
By : 'Graham'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : YO25
Highly recommend the team at Ultralets. They manage the bulk of our portfolio of the properties now, having put the first one with them over a year ago. The staff are all very friendly and helpful and we've also used them to undertake an extensive renovation of a property we purchased which ... Read Full Review
By : 'Joe'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : HU9
I’ve been using Ultralets to manage my properties for several years now, and their customer service and back office systems have been fantastic. They have taken care of renovations, general maintenance and tenant queries. In short, they have been ... Read Full Review
By : 'Danny'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HU10
Superb agent. Always put the client first and you feel it. The team have great knowledge of the lettings industry, which helps massively. Everyone is very understanding and polite. Would highly ... Read Full Review
By : 'Thomas'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : HU9
Amazing service! Would highly recommend to anyone looking for a letting agent to look after their property. Used them for nearly one year now and I'm very happy with the user experience, everything is sorted for you under one roof and the staff are extremely friendly and helpful for any ... Read Full Review
By : 'Kyle'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : HU8
Absolutely fantastic service from the whole team. I instructed Ultralets for full management and From arranging photographs to tenant moving in, the entire process was smooth and painless. Got a full overview of each applicant in order to make a decision and the most recent tenant still resides in ... Read Full Review
By : 'JT'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : HU13
Having let properties from a variety of landlords over the years I have to say the whole process is so good with Ultralets. I was kept informed every step of the way. Would highly ... Read Full Review
By : 'Paul'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HU3
Highly recommended for all areas of property lettings and investment. Helpful, friendly and professional team, who are always at hand to advise and help out. Genuine, hard working company, leading the way for lettings in the Hull and East Yorkshire area. I have had nothing but a first ... Read Full Review
By : 'Debra'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : HU9
I only gave a 1 star because i had to if there was an option for no stars then thats the rating i would give this company. This company is the worse I have come across in dealing with! My fiancée and I explained our situation to them. They said understood and there wouldn't be any ... Read Full Review
By : Management
9 Aug 2023Hi Debra, Sorry to hear of this experience with us, we would be really interested to know more on your suggestion that we claim to be above the government, please drop us an email and will will...
By : 'P.'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : HU9
Absolutely the worst, most unprofessional lettings agency we have ever come across. They don't care about UK law, turn up with no keys and waste your time, don't call back when they say they will and just fob you off with excuses. DO NOT USE THIS ... Read Full Review
By : Management
9 Aug 2023Hi David, Really sorry to hear of your experience with us, could you drop us an email to explain what you mean by us thinking we are above the law. Ultralets always operates within the law....
By : 'Lewis'
Branch : Hull, Unit 7B, Flemingate
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : HU9
Very unprofessional agency. Booked for a viewing for a property, confirmed by email. Arrived at property with the time frame. No agent arrived, called the office to be told viewing was cancelled and should have received a voicemail. No phone call or voice mail left, but happy to cancel. 40 minute ... Read Full Review
By : Management
9 Aug 2023Hi Lewis, We have to sincerely apologise to you, we did actually call and left a message to cancel this appointment but we rang the wrong person. It is in non of our interests for this mistake ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. If at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks have elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge. The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 admin@tpos.co.uk www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 8/10/2023, 9:54:52 AM by allAgents