NGB Lettings

Please do not give away your property to them. They will mess up everything and run away with your ... Read Full Review

Be aware of this letting agent. They are an unprofessional, rude and non-transparent set of people to be recommended. However, you will find their polar opposite faces before and after you rent a property. They try to exploit the foreign students in the expensive city of Brighton and Hove who ... Read Full Review

Absolute joke of a company. Total cowboys. I unfortunately live next to one of the properties they supposedly “ manage” and have suffered non stop noise from self closing doors slamming. Reported several times and had to take it to The local city council as this Letting ... Read Full Review

This agency (NGB Lettings) is making some false deduction claims; and not returning my deposit money although its been more than five months. Can anybody suggest the process of ADR or lodging complaints to the court? I am afraid the timeframe of ADR has exceeded meanwhile. Thanks in ... Read Full Review

I had a viewing booked for 4 properties under them ( Confirmed by abs for the afternoon 1 week with confirmation email set across The agent ( Hannah) at NGB called me 10 minutes before the appointment to cancel the viewings. She terminated the phone call and her voice was trembling due to lies ... Read Full Review

A Narrow escape I had a viewing booked for 3 properties under them ( Confirmed by Rachel) for the afternoon 3 days before. The agent ( Hannah) at NGB had the audacity to ring me 30mins on the day of the appointment to say they are unable to do the viewing on the same day. I spent 3 hours driving ... Read Full Review

AVOID THIS AGENCY !!! at all costs. They are dishonest scammers. When I was their tenant during the start of the pandemic, I was forced to return to my country and had to leave some of my personal belongings at the property. During my summer holidays later that year I asked them to take care of my ... Read Full Review

Based on my experience the lettings side of thisa company is run by “charming “charlatans who do not pay landlords their rent on time or respond to their tenants complaints in a timely manner, if they respond at all! I was only paid in the latter half of our contract if I ... Read Full Review

Please do not use this agency . My daughter plus 2 friends moved into flat in middle of pandemic , we were promised extra cleaning prior to moving in . It was filthy we had to clean the whole flat , found old worn boxer shorts , socks , a blackhead squeezer etc in bedroom , beard trimmings ... Read Full Review

About 2 weeks ago I went to a property viewing with NGB lettings in Brighton, to a flat opposite the sea. The estate agent who was showing me round was called Abs. He introduced me to the property, this property had plenty of mould, a dirty carpet, and was overall not nice. I am a very cautious ... Read Full Review

If I could have left I minus I would have. They are the most unprofessional, clueless agency I ever encountered. They run around like headless chicken when you ask for a repair. When you do it doesn't get fixed, I had no heating most of the time and they just gave up fixing ... Read Full Review

Stay well away. Agents are rude, almost impossible to get a hold of, unhelpful if you do get through to them, and slow to act (IF they choose to act). They'll also tell you lies about what's legal; either they're liars or they're so incompetent that they don't even ... Read Full Review

I strongly recommend that you avoid using this agency. I acted as guarantor for students renting a property in Moulsecoomb and the service that both I and the tenants received from this company was appalling. Staff were rude, failed to respond to correspondence or requests to fix faulty items in ... Read Full Review

AVOID! I have been waiting since September for this very unprofessional agency to respond to me. I have written 2 complaint letters, 3 emails and rang once. They refuse to engage with me to hear my complaint and refused to give me a copy of their complaint procedure stating that only the ... Read Full Review

I came down to Brighton to visit a property last Tuesday, and was greeted and shown round by Chloe. I didn't take the property in the end, but I just want to thank Chloe for being professional, gracious, kind, and very personable. She is clearly a great asset to your company, and I will ... Read Full Review

AVOID AVOID AVOID LIKE THE PLAGUE! If I could give 0 stars I would, my sister rented a house for a year and they have been nothing but a complete and utter nightmare! Keys went back on the 29th May and we are STILL fighting for our deposit! She is a uni student and needs the deposit for her new ... Read Full Review

A terrible agency. They cheated us with the contract, with the money, we did not have hot water, we showered with cold water for 4 months, they made us a false contract and then they threw us out, they still owe us £ 630 and they don't return it to us, we are two Students who were looking ... Read Full Review

Absolutely terrible. Avoid at all costs. Rude, unprofessional, inconsiderate of tenants. I should have run away from the warning signs when I first visited the NGB Office in Brighton. The office is very slick and professional looking, but it's a Potemkin Village trying to establish an ... Read Full Review

DO NOT RENT WITH THESE PEOPLE. ANYONE LOOKING TO RENT AT 218 DYKE ROAD DON'T. They are useless and act illegally and have extorted so much money off of us. We share an electric meter with the next door flat, weren't even told and had to top up the metre with £20 every two days ... Read Full Review

I would not recommend these agents to anyone. We are students, and the way we were treated was absolutely awful. We had a flood in our flat, which was solely the fault of the plumber, who was contracted by the agents, yet we were blamed. They were incredibly unreasonable and unhelpful, and in the ... Read Full Review