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Stone, ST15
4.5/5, 34 Reviews
81% Recommended
100% sales valuation accuracy
71% letting valuation accuracy
65% sales fee satisfaction
81% letting fee satisfaction
Located in the market town of Stone, our offices are bright and modern and in walking distance of the town centre. Open from 9 to 5 Monday to Friday and 9 to 1 on a Saturday, we have a 24/7 emergency hotline (accessed by calling our main office number) and all available properties listed online on www.belvoirletti
ngs.com/stone or Rightmove.
"We recently moved to the..."
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5 Star Review
Adrian
By : 'Muhammad Khan'
Services :
Would you recommend ? : Yes
Postcode : ST15
31 Jan 2023
People found this helpful0
We recently moved to the country, and finding a house to rent was a huge struggle. When we came across Belvoir, we did not have to go anywhere else. Adrian, Sinead, Oliver, Amy, they all had been a great support through out. We highly recommend this agency for people who are looking at ease of things. They were quick with referencing and other documentation, top quality. To describe in one word, "approachable"! Would love to work with them when I am buying my own house.
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Latest Reviews
Hilary Dunn
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 65% | £180,000 | £300,000 |
| Lettings | 71% | 81% | £380 | £750 |
Areas covered
- Eccleshall
- Leek
- ST10
- ST11
- ST13
- ST15
- ST21
- ST3
- Stone
Address
Belvoir
42b Radford Street, Stone, Staffordshire
ST15 8DA
01785 818255
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Perfect ...
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5 Star Review
By : 'Jack'
Services : 4
Sold price : £225000
Would you recommend ? : Yes
Postcode : ST17
30 Aug 2025
People found this helpful
Well where can I start. We used Belvoir Stone buying our first home. We found the house pretty quick and I first spoke with Stacey to arrange a viewing. She was perfect from start to finish. Nothing was too big her to sort us. She was as excited as we were from the beginning up until yesterday... Read Full Review
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I had a wonderful experience ...
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5 Star Review
By : 'Caitlin'
Services : Letting( As a Tenant )
Sold price : £615
Would you recommend ? : Yes
Postcode : ST15
24 Jul 2025
People found this helpful0
I had a wonderful experience with Belvoir. The whole process was really quick and really easy and they answered any questions I had. Amy was particularly lovely and I would recommend this company to anyone that was looking to move. Would definitely use... Read Full Review
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The letting service is ...
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5 Star Review
By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST5
4 Jun 2025
People found this helpful
The letting service is professionally run with everything handled... Read Full Review
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Professional, Conscientous ...
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5 Star Review
By : 'Lyndsey'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST15
14 May 2025
People found this helpful0
We were nervous about letting out our lovely house but Belvoir really put us at ease and made everything very straight forward. It was clear from the outset that they have a wealth of experience and expertise. They were professional, realistic, conscientious and efficient. Our house rented quickly... Read Full Review
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Excellent experience with ...
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5 Star Review
By : 'Hilary'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST15
30 Apr 2025
People found this helpful
Excellent experience with belvoir. All staff friendly and go above and... Read Full Review
Comments on Agent Fees
Brilliant experience with belvoir
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Outstanding all round ...
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5 Star Review
By : 'Jodi'
Services : Sales( As a Vendor )
Would you recommend ? : No
20 Feb 2025
People found this helpful0
This is the second time I have used Belvoir Stone and as previously have received an exceptional and outstanding service from Kelly, Gill and the team. Special mention to Gill going above and beyond to get the sale over the line despite multiple challenges and a real possibility of the sale... Read Full Review
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We couldn’t have had a more ...
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5 Star Review
By : 'Dannii'
Services : Sales( As a Buyer )
Would you recommend ? : No
14 Feb 2025
People found this helpful0
We couldn’t have had a more positive experience. As always, there were a few hiccups in our home buying process however Gill and the team were quickly to hand and resolved any issues we had... Read Full Review
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Managed ...
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5 Star Review
By : 'Denise'
Services : Letting( As a Owner )
Would you recommend ? : No
20 Jan 2025
People found this helpful0
So impressed with how my property has been marketed and a tenant found... Read Full Review
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Extremely helpful from start ...
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5 Star Review
By : 'Pat'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : ST15
14 Oct 2024
People found this helpful0
Extremely helpful from start to finish. Always a member of the team available to deal with any snags and get the sale through. Highly recommend. Special thank you to Adrian - reliable, professional and works with... Read Full Review
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Brilliant ...
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5 Star Review
By : 'Dennis'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : ST7
16 Aug 2024
People found this helpful0
From start to finish the staff at Belvoir could not be faulted - the sale was handled with the highest level of professionalism and all communications were dealt with efficiently. I had no doubts at any point that I had chosen the right agents - even when prospective buyers were problematical the... Read Full Review
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Gill was really ...
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5 Star Review
By : 'Thomas'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : ST5
29 Jul 2024
People found this helpful0
Gill was really helpful, always contacting us with updates and trying to find out information, even drove over with the keys to our new home to save us a journey. Would definitely recommend... Read Full Review
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The tenant finding service ...
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5 Star Review
By : 'Andrew'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ST15
4 Mar 2024
People found this helpful0
The tenant finding service has been excellent, so full marks to all the... Read Full Review
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The agents are ...
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5 Star Review
By : 'Josh'
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : ST15
4 Sept 2023
People found this helpful0
The agents are very welcoming and very supportive throughout the whole... Read Full Review
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Friendly yet professional ...
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5 Star Review
By : 'Melanie'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : ST12
30 May 2023
People found this helpful0
Friendly yet professional service, I can’t praise Kelly, Jess and the team highly enough. Knowledgeable and offered excellent guidance; we received regular updates and prompt responses to email queries. I was very happy that we managed to complete in less than 3... Read Full Review
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Fantastic experience with the ...
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5 Star Review
By : 'HH'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST10
5 Apr 2023
People found this helpful0
Fantastic experience with the Belvoir team - Sinead, Sandra, Julie, Jess and co. They were extremely helpful and responsive and worked as a team so I didn't have to wait if somebody was off the desk. Managed to get me moved into a new rental place within 10 days of finding it on the Belvoir... Read Full Review
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property ...
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5 Star Review
By : 'linda'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : ST10
1 Feb 2023
People found this helpful0
I have been using Belvoir to manage my property for quite a few years now and am more than happy to recommend them. They are efficient and helpful and take all the concerns of letting a property... Read Full Review
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We recently moved to the ...
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5 Star Review
By : 'Muhammad'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST15
31 Jan 2023
People found this helpful0
We recently moved to the country, and finding a house to rent was a huge struggle. When we came across Belvoir, we did not have to go anywhere else. Adrian, Sinead, Oliver, Amy, they all had been a great support through out. We highly recommend this agency for people who are looking at ease of... Read Full Review
Comments (0)Was this helpful?:
One of the ...
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5 Star Review
By : 'Nikil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : ST15
16 Jan 2023
People found this helpful0
Thank you Belvoir for making my dream come true, you guys explained every bits and bobs of the property and making the documentation was so easy. Thank you so much and wish you the very... Read Full Review
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Excellent ...
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5 Star Review
By : 'Simon'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : ST15
8 Jan 2023
People found this helpful0
From start to finish the service provided by Kelly and the team was exceptional, if you are looking for a non pushy professional service I cannot recommend Belvoir highly enough, and will certainly use their services again in the... Read Full Review
Comments (1)Was this helpful?:
By : Adrian Walton
13 Jan 2023Simon, many thanks for the 5* review of our sales team. They are dedicated to making sales get across the line and your appreciation of their hard work is much appreciated. Adrian Walton MBE TD DL...
Amazing estate agents. ...
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5 Star Review
By : 'Rob'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : Yes
Postcode : ST15
13 Dec 2022
People found this helpful0
Amazing estate agents. We had a very difficult time buying our new home but Belvoir delivered at every opportunity. Kelly in particular was incredible... Read Full Review
Comments (1)Was this helpful?:
By : Adrian Walton
13 Jan 2023Rob, thanks for your review about Kelly and her sales team. They work tirelessly to ensure sales are successful and your review of their dedication to the task is much...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
BELVOIR COMPLAINTS PROCEDURE
As a firm accredited by the National Approved Letting Scheme (NALS), OAJ Ltd T/a Belvoir Stone aims to provide the highest standard of service to all Landlords and Tenants and give an ultimate assurance that any grievance you have concerning such service is immediately addressed.
• If you believe you have, or may have, a grievance with our service or standard of practice or working procedures, please write in the first instance to Julie Andow-Giles, Office Manager, at Belvoir Lettings, 10 Stafford Street, Stone, Staffordshire, ST15 8QW
• Your correspondence should be acknowledged within three working days, investigated thoroughly in accordance with established in-house procedures and replied to within seven working days of receipt. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
• Should your grievance not be resolved to your satisfaction following internal investigation, you should address the matter to Adrian Walton, Managing Director, at Belvoir Lettings, The Old Studio, 33b Marsh Street, Stafford, Staffordshire, ST16 3BQ
• If we are unable to resolve any dispute, you can refer the matter to The Property Ombudsman, who are an independent organisation, at The Property Ombudsman Limited, Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP.
(Please note that there is a six month time limit in providing The Ombudsman with your complaint, which starts from the date the ‘Final Viewpoint Letter’ you receive is dated).
A copy of these rules can be provided on request.
Last updated at 10/18/2019, 3:02:33 AM by allAgents
