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Gordon Lamb (Washington) Ltd

4.8/5, 19 Reviews
95% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

100% sales fee satisfaction

99% letting fee satisfaction

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5 Star Review
UserName

Kirby

By : 'Michelle Henry'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : NE37

31 Jan 2023
People found this helpful0

Overall my experience in the handling of my sale was excellent. Effective and regular communication, which was a very important factor to me. However, I always feel that how a company handles things when they don't go quite right is a telling sign of their business and customer service ethos. Totally unrelated to any actions of Gordon Lamb, a week before my completion date we had an issue with the property. This could have resulted in a sale fall through and we were top of quite a chain. Massive shout out to the whole Washington Team but specifically Kirby Naisbitt. I was out of the country at the time and Kirby's assistance and regular communication meant we could get the issue resolved and the sale over the line. Thank you Kirby. Would highly recommend.

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By : Kirby Naisbitt

31 Jan 2023

Thank you so much for your lovely review Michelle, it was a pleasure to sell your lovely bungalow :)


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£24,500£350,000
Lettings100%99%£425£700
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
5010803011
Address

Gordon Lamb (Washington) Ltd
Unit 51-52, The GalleriesWashington, Tyne and Wear
NE38 7SD
0191 419 2020

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • ?National Homes Network
  • ?Move With Us
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Latest Properties

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Would highly ...

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5 Star Review
UserName

By : 'Michelle'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : NE37

31 Jan 2023
People found this helpful0

Overall my experience in the handling of my sale was excellent. Effective and regular communication, which was a very important factor to me. However, I always feel that how a company handles things when they don't go quite right is a telling sign of their business and customer service ethos. ... Read Full Review

Comments (1)Was this helpful?:

By : Kirby Naisbitt

31 Jan 2023

Thank you so much for your lovely review Michelle, it was a pleasure to sell your lovely bungalow...


Following my experience with ...

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5 Star Review
UserName

By : 'tim'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Buyer)
Sold price : £16000
Would you recommend ? : Yes
Postcode : NE37

7 Jun 2021
People found this helpful0

Following my experience with Alex within Gordon lamb I found his knowledge impeccable and found him very honest and knows the housing market very well. Thank you ... Read Full Review

Comments (0)Was this helpful?:
My experience with Zoe within ...

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5 Star Review
UserName

By : 'david'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Vendor)
Sold price : £24500
Would you recommend ? : Yes
Postcode : NE38

7 Jun 2021
People found this helpful0

My experience with Zoe within Gordon lamb estate agents (Washington) has been outstanding. I found zoe to very polite and trusting when dealing with my property for sale. I highly recommend Gordon ... Read Full Review

Comments (0)Was this helpful?:
Gordon Lamb was fantastic ...

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5 Star Review
UserName

By : 'Wayne'
Branch : Washington, Unit 51-52, The Galleries
Services : Letting (As a Tenant)
Rent PCM : £475
Would you recommend ? : Yes
Postcode : NE37

7 Jun 2021
People found this helpful0

Gordon Lamb was fantastic with me, I was a part of the Washington Galleries group, anything that needed assistance in the property, they did so, and with quick response. I must say within the last 12 month, which has been struggling times for mostly everybody, Gordon Lamb and my landlord went above ... Read Full Review

Comments (0)Was this helpful?:
So glad we chose Gordon Lamb ...

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5 Star Review

By : 'Ricky'
Branch : Washington, Unit 51-52, The Galleries
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE38

27 May 2021
People found this helpful0

So glad we chose Gordon Lamb estate agents to handle the letting out of our property, not only did they find a tenant within 24 hours of listing the property they were also very helpful in the whole process, very professional and very accommodating, thanks again to everyone involved ... Read Full Review

Comments (0)Was this helpful?:
Very pleased with Zoe who was ...

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5 Star Review
UserName

By : 'davidanthonyoates@gmail.com'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NE37

19 Nov 2019
People found this helpful0

Very pleased with Zoe who was excellent, she was on time, polite, professional, would highly recommend her and Gordon Lambs ... Read Full Review

Comments (0)Was this helpful?:
First time ...

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5 Star Review
UserName

By : 'Zara'
Branch : Washington, Unit 51-52, The Galleries
Services : Mortgages (I got a mortgage through them)
Sold price : £128500
Would you recommend ? : Yes
Postcode : DH5

18 Oct 2019
People found this helpful0

We were first time buyers and required help trying to get a mortgage for our home. Dave took all the stress and worry away of buying our first home. He updated us regularly on the progress of our application. He guided us in the right direction regarding insurance documentation. He made sure ... Read Full Review

Comments (0)Was this helpful?:
Thanks to Hollie and the rest ...

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5 Star Review
UserName

By : 'lee'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Vendor)
Sold price : £169000
Would you recommend ? : Yes
Postcode : NE37

17 Oct 2019
People found this helpful0

Thanks to Hollie and the rest of the team for selling our house great service highly recommended will use again to purchase and sell thanks ... Read Full Review

Comments (0)Was this helpful?:
Avoid. Poor customer ...

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1 Star Review

By : 'Waste'
Branch : Washington, Unit 51-52, The Galleries
Services : Letting (Admin)
Would you recommend ? : No
Postcode : DH3

30 Apr 2019
People found this helpful0

I asked this company after being bombarded with calls to sell a property for me. I was promised they had a list of clients. Theu woukd put up extra boards as it was no visible from the roads. Nothing was as they said. The sign only went up after I chased it. No one on the books. The picture ... Read Full Review


Comments on Agent Fees

I ended the agreement as they were marketing my propety poorly and didn\'t ask my approval on videos. Just ignored me

Comments (0)Was this helpful?:
buying a ...

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5 Star Review

By : 'Mekkawy'
Branch : Washington, Unit 51-52, The Galleries
Services : Letting (As a Owner)
Sold price : £114000
Would you recommend ? : Yes
Postcode : NE37

28 May 2018
People found this helpful0

Excellent help to facilitate the sale and exchange of contracts. Always responding to phone enquires with quick, satisfactory and swift ... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review

By : 'David'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NE37

13 Apr 2018
People found this helpful0

Excellent service very helpful staff from manager Phil, Debbie, Sarah,and Lauren. I would recommend Gordon Lamb's estate agent to anyone thinking of buying or selling a ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Excellent ...

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5 Star Review

By : 'G'
Branch : Washington, Unit 51-52, The Galleries
Services : Letting (As a Owner)
Rent PCM : £500
Would you recommend ? : Yes
Postcode : NE38

13 Apr 2018
People found this helpful0

When we have any queries regarding our 'Let Property', it really doesn't matter whether I speak to Lauren, Debbie or Sarah, we are assured that everything will be taken care of. The customer service is first class, professional and seamless. I wouldn't hesitate to recommend the ... Read Full Review


Comments on Agent Fees

The fees are fair and acceptable.

Comments (0)Was this helpful?:
Superb ...

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5 Star Review

By : 'Ray'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Vendor)
Sold price : £90000
Would you recommend ? : Yes
Postcode : NE37

29 Mar 2018
People found this helpful0

It is the first time I have had dealings with the staff at Gordon Lamb but I certainly made the right choice in handling the sale of my daughter's property. Right from the start with a friendly honest property valuation visit by Phil to the continuous hard work of Sarah during the process they ... Read Full Review


Comments on Agent Fees

Quite fair .

Comments (0)Was this helpful?:
Outstanding service at Gordon ...

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5 Star Review

By : 'Stonehouse'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Vendor)
Sold price : £350000
Would you recommend ? : Yes
Postcode : BE38

22 Feb 2018
People found this helpful1

Outstanding service at Gordon Lamb from everybody. They seem to know everything happening in Washington what's for sale what's sold. They helped from start to ... Read Full Review


Comments on Agent Fees

Very happy with what I paid

Comments (0)Was this helpful?:
I would like to say a huge ...

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5 Star Review

By : 'Mrs'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Vendor)
Sold price : £278500
Would you recommend ? : Yes
Postcode : DH3

17 Feb 2018
People found this helpful1

I would like to say a huge thank you to Phil and all the Team at Gordon Lamb. From the initial visit through to the huge customer service and professionalism, delivered by all of the staff, I feel confident that I have achieved the best possible price for my property and handled by safe hands ... Read Full Review


Comments on Agent Fees

Unbelievable value for money, no corners cut and exceeded all expectations.

Comments (0)Was this helpful?:
After looking at a few estate ...

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5 Star Review

By : 'Hogarth'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Vendor)
Sold price : £265000
Would you recommend ? : Yes
Postcode : NE37

23 Jan 2018
People found this helpful2

After looking at a few estate agents, I chose Gordon Lamb as they promised first rate service, which is what I would have expected from the excellent reputation they have established over the years. I was not disappointed. They put my house up for sale, and within an hour they contacted me to ... Read Full Review


Comments on Agent Fees

Excellent value for money. There were cheaper alternatives, but I the overall package was far better value. No complaints at all

Comments (0)Was this helpful?:
I would like to write a ...

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5 Star Review

By : 'Mrs'
Branch : Washington, Unit 51-52, The Galleries
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NE38

23 Jan 2018
People found this helpful1

I would like to write a review based on my brilliant customer service and experienced I received during renting my home through Gordon Lamb. I would also like to mention how Professional Phil is, a credit to the company Phil kept me updated from start to finish of how the process works as this ... Read Full Review


Comments on Agent Fees

Very Good

Comments (0)Was this helpful?:
Hello. We have just sold my ...

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5 Star Review

By : 'Simpson'
Branch : Washington, Unit 51-52, The Galleries
Services : Sales (As a Vendor)
Sold price : £115000
Would you recommend ? : Yes
Postcode : NE37

18 Jan 2018
People found this helpful2

Hello. We have just sold my mums property in Washington, Tyne and Wear. Gordon Lamb estate agents were given the task and they excelled in every department. We initially met Phil Whitside at the property. He was punctual, professional, full of options and energetic. His approach felt just right and ... Read Full Review


Comments on Agent Fees

Very competitive. No complaints

Comments (0)Was this helpful?:
Excellent service. Debbie ...

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5 Star Review

By : 'Rob'
Branch : Washington, Unit 51-52, The Galleries
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NE38

3 Jan 2018
People found this helpful1

Excellent service. Debbie dealt with the renting of a property for us. Everything was smooth and professional. We have also bought property from the Washington branch previously and this is why we have gone back to Gordon Lamb's. We will continue to use ... Read Full Review


Comments on Agent Fees

On the high side , but you get what you pay for

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Gordon Lamb (Washington) Ltd

Regional Awards Won by Gordon Lamb (Washington) Ltd

Individual Branch Awards