I sincerely think Complete are a shady business. Based on every bad review I see, they seem to deduct so many costs from deposits. However, having moved into a property for the last 4 months, they refuse to fix anything. Where is all this money going? They lie about the condition of the flat... Read Full Review

I’m afraid the title of the review reflects my overall experience. From day one Complete were unprofessional. We got shown round by a friend of an employee back in January 2021. That should have raised alarms. They were slow with all correspondence AND we had 5 property managers in ... Read Full Review

The team of Complete Ltd in London has been very professional so far with me. They provide very good insight on the tenancy market in London with facts and figures. They are quick and unbiased when treating with both the tenants and the landlords. A special thanks to Grace Baffour Ata who is... Read Full Review

My experience with Jessica Avalos as an estate agent was extremely disappointing. Her lack of communication and poor service left me feeling unsupported and frustrated. Her responses were consistently last-minute, causing unnecessary stress and uncertainty. Additionally, her overall level of... Read Full Review

V bad experience with Complete prime residential. V unprofessional employee. Jassica jimenez v hnprofessional employee hired by complete. After tenancy ended she is trying her best to deduct the deposit amount and keep changing her... Read Full Review

V bad experience with Complete prime residential. V unprofessional employee. Jassica jimenez v hnprofessional employee hired by complete. After tenancy ended she is trying her best to deduct the deposit amount and keep changing her... Read Full Review

The worst agency we have dealing with, so many years being excellent tenants and they treated us super bad all the time, even more now on our leaving, I will never ever get a house with them, and I will never recommend them! Very rude all the time and not helpful at... Read Full Review

Absolute worst experience, both the letting agent and the property manager were a hassle to deal with. they were not accommodating at all. I was stuck out of my apartment for 3 days during the tenancy due to a maintain problem on their end, they were not bothered by it till I called them a million... Read Full Review

I contacted the regency the first day their ad was posted and was told it available and they will send me a tour next week. I whatsapped the number they contacted me asking for an update as half a week passed and was ignored. I called at the end of the next week as they were not responding to me... Read Full Review

Harriette is an excellent property manager , super responsive, always very helpful and always provides constructive , well thought through advice. It's a pleasure to deal with Harriette... Read Full Review

Complete prime residential has been a great tenancy agency to work with as tenant the last 3 years. Jody Micallef and her team from the London branch have been very professional and prompt to respond and deal with any of... Read Full Review

As an overseas landlord I need the reassurance that my property is well looked after and managed and that I get to hear about any issues as soon as possible. Jody Micallef has looked after my property for several years now and has always been diligent in finding me new tenants, letting me know how... Read Full Review

One word, a disgrace, that in essence is what I think of their services. No induction at all at the start of the tenancy, left with a leak near a socket for seven months (still not addressed) and end of tenancy bill with £240 for cleaning a one bedroom flat (already cleaned the day before ... Read Full Review

We've been using Complete to manage our properties in London and Manchester. Our current London property manager, Sky Mansfield, is excellent and much better than our previous managers. She promptly replies to our inquiries and keeps us updated and informed. Nothing is more important than... Read Full Review

I would like to take this opportunity to thank Mr. Ciaran McDonnell, he is Sales and Lettings Consultant for Complete Prime in London. We interacted for a flat in ilford but there is a issue arises because of existing tanate deny to leave on time. But he put a lot of efforts and shown a really... Read Full Review

Very friendly and personal communication, very helpful and well organized upon arrival. Ciaran as well as Sky from the team are very responsive as... Read Full Review

Joana Ferreira is my property manager and really does provide an excellent service for me. She is efficient and a pleasure to deal with...always providing support, documentation, advice and happy to follow up on specific queries with professionalism and kindness. I would like to recommend her to... Read Full Review

Relocation can be difficult but with helpful and professional service I have received from Mai Webster it was smooth and easy. Thank you Mai for all your... Read Full Review

Really bad staff, they don't care about tenants, they just care about money. They will discount you for everything in the deposit, even for staff that you leave at the house or things that the house doesn't have. In the cleaning they add carpet cleaning and the house... Read Full Review

Beware of this agency. This will scam you out of every penny you have. Their contracts are long and geared toward collecting fees and defending their company - not your tenancy rights! They do not care about tenant's happiness, budget, or comfort. BEWARE. Use another... Read Full Review